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DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)

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94 Thaveewong Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
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Traveller (2810)
Room & Suite (706)
Pool & Beach (495)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#10 of 476 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Step into tranquillity when you check in to DoubleTree by Hilton Phuket Banthai Resort. Set in the heart of Patong, directly opposite the white sandy beach and turquoise waters of the Andaman Sea, we offer close proximity to the lively local area while providing a calming retreat from the hustle and bustle. Explore local markets, shopping malls, and the famous Patong nightlife, or relax inside and soak up the soothing resort ambience. Feel welcomed with a warm DoubleTree Chocolate Chip Cookie upon arrival, then relax in your spacious room or suite. All rooms offer a private balcony or terrace area overlooking lush tropical gardens and one of the three hotel pools. Leisure options abound at DoubleTree by Hilton Phuket Banthai Resort. Enjoy a workout in our 24/7 fitness center, or take a dip in one of three outdoor pools, featuring swim-up bars with submerged seating. Our hotel in Patong offers great dining options. Enjoy the freshest seafood and local Thai and international cuisine at Port Restaurant, or chill at the beachfront Beer Bar with an ice-cold beer. Unwind at Lobby Bar with light snacks and handcrafted cocktails, or dine in the comfort of your room with 24/7 in-room dining.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Airport transportation
Car park
Free wifi in the business centre
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family Resort
Languages Spoken
English, French, Chinese, Burmese and 5 more
3755Reviews155Q+A100Room tips
Traveller rating
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Most Recent
Sarkar1420 wrote a review Yesterday
3 contributions
The waitress por was great . Very professional great thai food great variety and also they have Italian and American food and nice menu of drinks ordered the TomTom woth shrimp and perfectly cooked Good atmosphere right at neach
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tintin A wrote a review Yesterday
Their passion fruit mojito is the best! Location is perfect and their staff Veer, Porsche, and Pretty are the most accommodating people we’ve met in Patong Beach! Good sounds and great ambience!! ❤️❤️
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex wrote a review Feb. 6
Bangkok, Thailand
Perfect location, good food , hygienic room and way of talking of staff are very polite and very nice service and perfect location the hotel location is near by patog Beach and Bangla street which is helpfull for me to visit patong Beach and Bangla street
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded yesterday
Dear Khun Alex , Thank you for taking the time to write a Trip Advisor response after your recent visit. We are glad to hear that you enjoyed the services and found that Khun Veer and Khun Lionel were helpful! We will be sure to share your comments with them and we hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack F wrote a review Feb. 5
4 contributions1 helpful vote
This is a nice, large, comfortable hotel, with multiple pools and swim up bars, and typically comfortable Hilton rooms. Nice beds and bedding, in a nicely appointed room hit the spot. Only part we didn’t like was the bathroom, which is definitely in need of updating, dark and rather small with very little counter space, and an uncomfortable tower over tub configuration. All the staff were very friendly and helpful.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: Some first floor rooms have direct pool access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded yesterday
Dear Khun Jack F , Thank you very much for taking a moment to write a candid review. We are happy to read that you found our staffs to be friendly and helpful despite the bathroom condition is not up to your satisfaction. We will raise your comment to our concerned team as it is the vital way to review our service and offers to make the improvement. Thanks again for your insight review. Despite your disappointment on this occasion, we hope that we will have the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort at some point in the future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roshan L wrote a review Feb. 5
Thailand
One Is the best restaurant in Patong . We had a great experience in port . The food was so delicious and service was fantastic 😍.staff is so nice . Specially Ajay Singh. We had lobster and Thai food . Best experience. 😍😍😍👍👍
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded yesterday
Thank you for taking the time to write a Trip Advisor response after your recent visit. We are glad to hear that you enjoyed the services and Khun Ajay was helpful! We will be sure to share your comments and we hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
للمشاعر ب wrote a review Feb. 5
All the staff, especially Linda, were very kind and welcoming. I listened a lot in the place. I wish you progress and development and that everyone continues to smile as we used to when we are in Phuket every year Thank you all
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded yesterday
Dear Valued guest , Thank you for taking the time to write a Trip Advisor response after your recent visit. We shall share your good comments about Khun Linda with her directly. Thank you again for mentioning out her name and hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon wrote a review Feb. 4
1 contribution
We have had recently the best stay ever in Phuket at DoubleTree by Hilton Phuket Banthai Resort. Hotel is located next to the Patong Beach what is very handy especially that there are many shops, restaurant and a stone away from Bangla Road for those liking to party all night long. Room was amazing, spacious and with balcony overlooking swimming pool. There are 3 swimming pools in the hotel, 5 bars (3 by the pools and another 2 by the main road), 2 restaurants (one for breakfast and another one for lunch/dinner). Breakfast was plentiful and delicious. We have had few times dinner in the hotel and a la crate menu has a big selection of different dishes, which I’m sure everyone will find something fancy and very flavourful. Staff were fantastic and couldn’t do more for us! Special thanks to F&B team: Linda, Lionel, Mauricio and one more lovely girl whose name I have forgot. They were looking after us so well! Front Office team was always on hand and helpful, special thanks thanks to Night Duty Managers: Air and Miu! Thank you team DoubleTree by Hilton Phuket Banthai Resort for a fantastic stay! You are the best!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded yesterday
Dear Khun Simon , Thank you for taking the time to write a Trip Advisor response after your recent visit. We appreciate you taking the time to provide such detailed feedback, this is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gobind M wrote a review Feb. 4
20 contributions12 helpful votes
Great location, super accommodation, friendly and courteous staff, good food. The Patong beach is just across the road and is a very clean beach with white sand. We always enjoy staying at this hotel on our Phuket visits annually. They have expanded the hotel by adding more rooms but the main building always remains the best
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Lots of great eating places on the main strip as well as exchange booths, vendors and much more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded 2 days ago
Dear Khun Gobind M , Thank you for taking the time to write a Trip Advisor response after your recent visit. It is simply a great pride to hear that our team members have made sure you felt well-looked after by attending your valued requests and recognizing your preferences. Kindly be assured that we will be sharing your most heart-warming review with the team members to let them know to that they have delivered an extraordinary experience to you and your loved ones. We hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy W wrote a review Feb. 2
1 contribution
Nice stay and good food Veer serve so great! Breakfast is good too I stayed in RM 1229 which is quite dark outside The room is a bit old and small Veer 的服務很好,房間有點老舊,早餐選擇多,整體來說都很好 距離沙灘很近,附近又有餐廳屈臣氏咖啡店等 是一個非常好的選擇
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded 2 days ago
Dear Khun Kathy W , Thank you for taking the time to write a Trip Advisor response after your recent visit. We are glad to hear that you enjoyed the services and Khun Veer was helpful! We will be sure to share your comments and we hope we will have the honor of welcoming you again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tats S wrote a review Jan. 2023
Sydney, Australia87 contributions68 helpful votes
The renovated room pool side is compact but comfortable. The pool is large and mostly clean one of 3. Some of the guests are not very respectful, spitting in the pool and children peeing in the pool. Breakfast was disappointing, a pancake machine, a waffle machine, a coffee machine that you have operate yourself. If you eat eggs you are in luck as the chef was very good at making eggs. Starbucks is at the front of the hotel if you want a coffee. The check in staff were friendly and helpful. You need to book the hotel transport 2 hours before departing to the airport $1100 Baht, taxi $900 Baht.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Renovations are happening at the hotel. Noisey at times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DoubleTree by Hilton Phuket Banthai Resort, การตลาด at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Responded 6 days ago
Dear Khun Tats , We are sorry to hear that you were not completely satisfied with your recent stay regarding to your experience while staying with us. Please accept our sincerest apologies for the inconvenience this may have caused you. With this in mind, we once again thank you for your constructive feedback and we do hope to have another opportunity to welcome you back as a valued guest. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$147 - US$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banthai beach hotel patong, banthai beach resort and spa
FORMERLY KNOWN AS
Banthai Beach Resort & Spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
290
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DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified) - UPDATED 2023 Prices, Reviews & Photos (Patong, Thailand) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)
Which popular attractions are close to DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Nearby attractions include Bangla Road (0.5 km), The Boss Tailor Central Patong (0.3 km), and David Jone Fashion (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Conveniently located restaurants include Cafe de Paris, Hern Coffee And Bistro, and Kan's Haus Cafe & Bistro.
Are there opportunities to exercise at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified) have airport transportation?
Yes, DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified) offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Phuket Banthai Resort (SHA Extra Plus Certified)?
The staff speaks multiple languages, including English, French, Italian, Chinese, Hindi, Thai, and Filipino.