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03/07/2017 04/07/2017
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    Phuket Graceland Resort & Spa

    190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
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    03/07/2017 04/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (2088)
          Pool & Beach (471)
          Room & Suite (468)
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          Overview
          • Excellent38%
          • Very good35%
          • Average15%
          • Poor6%
          • Terrible6%
          Travellers talk about
          “sunset wing” (212 reviews)
          “bowling alley” (192 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Grand Mercure Phuket Patong
          1,441 reviews
          #6 of 322 hotels in Patong
           
          Holiday Inn Resort Phuket
          3,742 reviews
          #4 of 322 hotels in Patong
           
          Burasari Resort
          3,050 reviews
          #10 of 322 hotels in Patong
           
          Novotel Phuket Resort
          2,899 reviews
          #9 of 322 hotels in Patong
           
          Rooms
          Jul 3Jul 4
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,571)
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          There are newer reviews for Phuket Graceland Resort & Spa See the most recent reviews

          741 - 745 of 2,571 reviews

          Reviewed 1 September 2015

          Not sure how this hotel received a 4 star rating, it certainly cannot be due to service or cleanliness. Upon arrive I immediately felt that the people at the concierge desk were not very friendly, very poor English and felt like they just wanted to...More

          2  Thank Lenore R
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 3 September 2015

          I am so sorry that your stay with us did not live up to your expectations. All of your negative comments have been passed on to our department managers for their consideration. Yours Sincerely Stuart Roberts Concierge Manager

          Reviewed 1 September 2015

          We stayed on the third level of the sunset wing which overlooked the pool. The room was immaculate service was great. Still within walking distance to main streets but far away enough to not be noisy. Would definitely recommend and go back.More

          2  Thank Kelly N
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 3 September 2015

          Thank you so much for taking the time to write this review and thank you for choosing to stay with us at our hotel. I am so glad that you enjoyed you time here, that you found that the room and the hotel facilities and...More

          Reviewed 1 September 2015

          It started already from moment we came in with no welcome at the door and arrogant doormen after. Had to wait long time at reception and all was unclear and not really friendly. Also specific requests weren't taken into consideration while placing us. Worst ever...More

          3  Thank WC2010-Traveler
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 3 September 2015

          I am so sorry that your stay at our hotel did not live up to your expectations. I have passed on all of your comments to our department managers for their consideration. Thank you for coming to stay with us and thank you for taking...More

          Reviewed 31 August 2015

          We have just returned from 7 nights at Graceland. The staff were excellent, extremely friendly and helpful. We were celebrating our 25th Wedding Anniversary and they had our experience at the hotel wonderful, from the decorations in our room to the Anniversary Cake. We had...More

          1  Thank 301karen
          Response from GracelandGrace, Concierge Manager at Phuket Graceland Resort & SpaResponded 1 September 2015

          Your review of our hotel has made my day, thank you so much for taking the time to write it and for choosing to return to stay with us for the second time. Our returning guests mean so much to us because they confirm for...More

          Reviewed 30 August 2015 via mobile

          Great experience. Fantastic pools.rooms are spacious.hotel had nice garden full of trees.breakfast was excellent. Only walking distance to all attraction patong has to offer. The only disadvantage is hotel is old and staff are very busy maintaining the same.food is expensive in restaurants of hotels...More

          Thank anoop a
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 31 August 2015

          Thank you for your very positive review of your stay at our hotel. I am so happy that your visit here lived up to your expectations, and I sincerely hope that you will return to stay with us again sometime soon. Guests who enjoy themselves...More

          Grand Mercure Phuket Patong
          1,441 reviews
          #6 of 322 hotels in Patong
           
          Holiday Inn Resort Phuket
          3,742 reviews
          #4 of 322 hotels in Patong
           
          Burasari Resort
          3,050 reviews
          #10 of 322 hotels in Patong
           
          Novotel Phuket Resort
          2,899 reviews
          #9 of 322 hotels in Patong
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$78 - US$237 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Business Hotel in Patong
          • #12 Top resorts Hotel in Patong
          • #20 Spa Hotel in Patong
          • #24 Luxury Hotel in Patong
          • #39 Family Hotel in Patong
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 600
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Travelocity, Asiatravel.com Holdings, Hotwire, Booking.com, Expedia, Agoda, TripOnline SA, Cancelon, Evoline ltd, getaroom.com, Priceline, Hotel.de and HotelQuickly so you can book your Phuket Graceland Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Thailand >
          • Phuket >
          • Kathu >
          • Patong
          • Also Known As
          • Phuket Graceland Hotel Patong ,
          • Phuket Graceland Resort And Spa ,
          • Phuket Graceland Resort & Spa Patong
          Add Photo Photos
          Traveller (2088)
          Pool & Beach (471)
          Room & Suite (468)
          Dining (226)
          Hotel & Grounds (1273)
          Bathroom (48)
          Family and Play Areas (13)
          Business Centre & Event Rooms (5)
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          Sponsored by:
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          Questions & AnswersAsk a question
          katefsun
          Should we bring beach towels?
          12 June 2017|
          Answer Show all 11 answers
          Response from rahman39 | Reviewed this property |
          No need to towel.Hotel provide it for you. also hotel provide umbrella for you
          0
          Votes
          Ondam0ve
          Hi all! Can anyone recommend which pool access rooms are the best? Sunset wing? After one which has the recliner chairs that gets a fair bit of sun.? Sorry if this seems like a weird request haha
          29 May 2017|
          Answer Show all 4 answers
          Response from maroubragirl | Reviewed this property |
          Personally, I wouldn't stay in a pool access room anywhere as there is no privacy. You have direct access into pool but the pool is not private so people can hang outside your balcony all day and night.
          1
          Vote
          tashh72
          Tipping - can anyone give me some idea of how much to tip? Luggage attendants, staff cleaning rooms etc. Thanks
          16 May 2017|
          Answer
          Response from Steve C | Reviewed this property |
          Tipping not required but as these guys earn around $10AUD a day it is appreciated. Suggest 100 BHT for luggage and 200-300 for housekeeper on departure.
          1
          Vote
          Room Tips
          "best to ask your travel agent"
          Read review
          "Family rooms were massive."
          Read review
          "Ask for a pool view room.....if you can get one on the ground floor, the pool is literally outside your door."
          Read review
          "Sunset wing gas large rooms"
          Read review
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