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Phuket Graceland Resort & Spa

ElvolineUS$98*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Phuket Graceland Resort & Spa
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2,507 Reviews from our TripAdvisor Community

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There are newer reviews for Phuket Graceland Resort & Spa
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Showing 2,159: English reviews
Reviewed 9 July 2015 via mobile

I stayed for 10 nights with my 14 year old daughter and we thoroughly loved it. We got a complimentary room upgrade on arrival and we were delighted with the room and cleanliness. Everyone was friendly and we had no complaints at all. Fantastic location too. Breakfast was great. We didn't eat in much as we made use of the...

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Helpful?
Thank Jodie B
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so glad that both you and your daughter had an enjoyable stay with us, and that we met your expectations. It was a pleasure having you stay with us and may I take this opportunity to invite you to stay with us again sometime soon. Until then , Thank you again. Stuart Roberts Concierge Manager

Mildura
Reviewed 9 July 2015

The Graceland Resort has a great location situated opposite Patong Beach, easy strolling distance to shopping. The Resort itself has had some new additions with the building of an entire new accommodation wing and pool area, with the added facility of the Belgian Beer Cafe and Upper floor restaurant. The resort caters well for families, offering an abundance of swimming...

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Helpful?
Thank Cyrilsson
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for choosing to stay with us and thank you for taking the time to review our hotel. I am happy that you enjoyed your time with us and hope that you will decide to return at sometime. I appreciate your comments, and updating and renovation are ongoing here, when you return you will see this for yourself, and...

Reviewed 9 July 2015 via mobile

I stayed with my husband and our two sons who turned 6 & 7 during our 10 night visit to this lovely hotel. The staff were lovely, very helpful and friendly. We got a room upgrade for free as we wanted a balcony, the breakfast was well stocked and full of variety. The only reason I take off a star...

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Helpful?
Thank Megan S
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for recomending our hotel. I am happy that you and your family had such an enjoyable stay with us. I have passed on you comments to all the relative dept managers for action. I sincerely hope that you and your family will come back to stay with us again soon, I look forward to welcoming you. Stuart Roberts...

Wangaratta, Australia
Reviewed 9 July 2015

We have just returned from our family holiday of 12 nights at Graceland Resort. We were very pleased with our interconnecting rooms and the location of our rooms in building number 7. The rooms were very well serviced and the supply of clean towels plentiful. The view from our rooms, over the pools was terrific. We enjoyed sitting out on...

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Helpful?
1Thank Wendy E
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for choosing to stay at the Graceland Hotel, I noticed that this was your second visit with us, thank you for your loyalty and I hope to be able to welcome you back on your next visit to Thailand. I am so pleased that our hotel satisfied your expectations and that we helped provide you and your family...

Reviewed 8 July 2015 via mobile

This was my second time here and my fiancés 5th time and we can't get enough of this place... we actually got engaged and married there we love it so much! The staff are incredible, in particular the head of guest services Stuart, who bends over backwards for all guests ensuring your stay is perfect and a trip to remember....

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2Thank Isitworththecalories
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

How lovely to hear from you. You are two guests I will never forget, it was so special to help organise your wedding and a real honour to be present and witness your marriage ceremony, best wishes to both of you and I wish you every happiess. Thank you for your generous review of our hotel , I adore my...

Indore, India
Reviewed 8 July 2015

Superb room at GRaceland with, stunning swimming pool, picturesque landscaping and fantastic location which allows to easily move towards Patong beach or City Market,,,, I was little disappointed as during internet search i found it as a beach property but there is a road between the hotel and patong beach, but it made no difference to my fun

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Helpful?
Thank Sunil P
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for coming to stay with us at the Graceland Hotel, and for taking the time to write such a complimentary review. I am pleased that we lived up to your expectations and that you found your time with us such a positive experience. Please come back to stay with us again sometime soon, We look forward to welcoming...

Greater Sydney, Australia
Reviewed 8 July 2015

This was our 5th stay at Graceland and we really loved the first 3, on the fourth we were disappointed in the accommodation standard and this trip it was not good. We asked for interconnecting rooms so were placed in the old section of the hotel. Very shabby and a bit grotty. Sky and ground pools have broken tiles and...

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Helpful?
1Thank Mother45
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so sorry that this visit to the Graceland Hotel did not come up to your expectations, I will take your comments back to the department managers concerned for them to act on. I do hope we have another chance of welcoming you back to our hotel. Stuart Roberts Concierge Manager

Kilsyth, Australia
Reviewed 8 July 2015 via mobile

We have just returned from Gracelands, we stayed 8 nights and for the most part enjoyed our holiday. The kids absolutely loved the pool and the swim up bar was great. Our room was fine no problems there either. Easy to walk to the shops and the beach was across the street = location great. The only thing we were...

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Helpful?
Thank cokeygirl
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so glad that you and your family enjoyed your stay at our hotel. Our wifi system has been affected by our monsoon season, we are constantly looking at updating our wifi system and should you return here then i hope to be able to meet your expectations in this area. Thank you again for you generous review and...

Reviewed 7 July 2015 via mobile

I can say besides being so close to everything, I found staff helpful. The lady who cleaned my room was lovely and I tipped her. Room was clean daily. Food buffet for breakfast was good but dinner was a let down! Cheaper to eat out and better quality. My room had water damaged in the bathroom walls but that was...

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Helpful?
Thank 1704sokha
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for your very positive review of our hotel, I am so glad that your stay with us met most of your expectations, your issues with the buffet and the water damage in your bathroom have been reported to the department managers concerned. I apologise that in theses two areas your expectations were not met. Plese come back to...

Bathurst, Australia
Reviewed 7 July 2015 via mobile

What a fabulous resort. It is away from all the noise of Patong but still close enough to walk or tuk tuk to everything. Loved the choice of pools and large selection of food at breakfast. Beachfront location. Perfect for the family. The pools do need some repair work and we did have a run in with management in that...

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Helpful?
Thank Carolyn C
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for choosing to say at our hotel, thank you for taking the time to review the experience of your stay here. I am happy that most of your expectations were met and i have already reported your issues to the department managers concerned. I apologise for our securitiy guards approach to your children over their ball game, no...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $117 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#13 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#25 Luxury Hotel in Patong
#39 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Graceland Resort & Spa staff and other travellers.
104 questions
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Questions? Get answers from Phuket Graceland Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Pool Access (NEW)”
hslove74, 24 Apr 2017 | Read review
“Not ground floors are nosier, Block 1 not great views otherwise great we were block 2 top floor overlooking the gardens it was lovely.”
, 23 Apr 2017 | Read review
“There are many poolside rooms with direct access to the water.”
jpenrose, 23 Apr 2017 | Read review
“We didn't have a view, but it had a balcony, and it did not detract from the great time.”
Dobsoz5, 22 Apr 2017 | Read review
“Rooms on the higher floors do not get as much noise as the rooms at ground level.”
relaxed555, 19 Apr 2017 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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