1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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What is Travellers’ Choice?
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About
#11 of 476 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Hiking
Mini golf
Snorkelling
Billiards
Evening entertainment
Fishing
Table tennis
Walking tours
Water park offsite
Waterslide
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Chinese, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.5 km
70Attractionswithin 0.5 km
Contact
1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
Rental CarsSee all Patong car hire
Nearby restaurants
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See all nearby attractions3003Reviews255Q+A100Room tips
Reviews
Traveller rating
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- 620
- 187
- 47
- 29
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Most Recent
This is the 3rd time we have stayed here now in the last 4 months, every time we have it’s been perfect. Nothing is to much trouble. If you should ask for any help the staff are always only to happy to help. We left behind at our last visit my husbands jeans and shirt and can you believe a week later after returning from our catamaran trip they were down with housekeeping all folded neatly and packed ready to be set back up to our room. The hotel is immaculate along with all the staff impeccably dressed and turned out. The rooms are very spacious and modern, some which also have a bath. We have always had pool views which are nice, not all the rooms have balconies but the French doors do open up and as we are smokers there is no problem with being able to smoke. Position wise it’s in the main hub of all the bars and restaurants and only a 5 minute walk to Patong beach. Will we stay there again absolutely and I highly recommend it.…
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Should you be going out for the day or leaving early morning the hotel will make up packedlunch...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We stayed at The Grand Mercure for 6 nights in July 2021 during Phuket Sandbox. The hotel were amazing at organising the PCR tests, even coming back with me when my son had an inconclusive result and speaking Thai and helping me sort it out. We had a 1 bedroom pool villa which was more than enough space for a family of 4, we had an extra bed and there was a little sofa so we all slept very comfortably for 6 nights. There is a fridge, a mini bar that is restocked daily (chargeable but not expensive!), plenty of water and towels. I loved the huge bath and the rain shower! The pool area is fairly small but my boys had a great time jumping in and out and using up energy and the outside chair is so comfortable. The best bit was that it felt really private like our own little hideaway, so quiet and calm. The hotel pool is great, steps for little ones and not too deep. The kids club is next to the pool so the kids can go back and forth. The breakfast everyday was amazing, one of the best we have had in Thailand...the pancakes, eggs Benedict, plentiful coffee and pork bacon and sausages were a winner! Also we are at bubbles restaurant one night and the 'Jewels of Phuket' set meal was incredible - still dreaming of that yellow crab curry! Me and my husband both had a Thai massage too which was very relaxing, just by the pool and the kids club so you can leave them supervised and sneak away. The staff couldn't do enough for us organising taxis, PCRs, dinners and recommendations for beaches etc. Thank you so much Grand Mercure we were so happy to be in Patong during this time and wish you all the success for the next few months and reopening of Thailand.…
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get the pool villa or pool access rooms if you can - so good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded Oct. 5, 2021
Dear H9654KYclairew Thank you so much for writing such a heartfelt review on your recent stay with us. It gives us immense pleasure knowing that your stay among us has been a splendid one with the comfort of our private pool villa, the excellent food (especially authentic yellow crab curry) at our Bubbles Restaurant and we are delighted to hear you had relaxed and enjoyable experiences at Kid's corner and our awarded luxury Ryn spa. Additionally, your comments on the service of our team are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. Rest assured that we will share your review with all our team members. We look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely outstanding amazing hotel. We had more then we need. The biggest value is a staff! They manage to make everyone feel special. Thank you enormously guys. Cleaners, porters, reception and restaurant people were just perfect. And hotel itself!!! Would highly recommend.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear Margarita G Thank you very much for your amazing review! We are super proud of both the team and hotel and it is always nice to hear we our guests feel the same way. Our team works very hard on making sure people are having a "fabulous" time with us and they said to say thank you for your kind comments. Hope to have the chance welcoming you back here soon and please feel free to contact any of us should you need assistance. with Grand regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son and his girlfriend went to Thailand for Xmas and New year for a 21st birthday gift. They stayed at the Grand mercure phuket patong hotel for two weeks they had a great time the staff were very friendly and helpful they couldn't do enough for them. The downside was the 5000 bhat deposit they had to pay to the hotel when they arrived they didn't mind paying, however I had been in touch with the hotel earlier in the year when we booked the holiday for them I asked about any deposit and I was not told about this payment attall I suppose the most important thing though is that they had such a wonderful time I would recommend this hotel
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear 892helenap Thank you very much for sharing wonderful feedback and recommending us! We are pleased to hear your son and his girlfriend had a good time at our property and found our staff very friendly and helpful ,yet we would like to apologize for miscommunication regarding the required deposit upon check in. Thanks again for your support and kind understanding. Hope we will have chance to welcome yourself and family to our property. Warm regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A really nice hotel complemented by the excellent staff who could not be more pleasant and helpful, hard to single out anyone as they were all so nice. The breakfast was first class with a great choice of cuisine my favourite was the noodle soup. We required a room change as a walk-in shower is a must for our age but once again it was not a problem and sorted right away. Loved it so much already booked for December 23.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear doonthe Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with variety of breakfast and helpful & efficient services of our team members. Thank you once again for your support, we are all looking forward to welcoming you back in a near future! with Grand regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful stay in the Grand Mercure in Phuket, Thailand. Superb honeymoon…brilliant staff Would like to praise Ying Lee for exemplary room service…really nice person, friendly and superb service And front desk the star Mr Techin…so helpful and friendly…an asset…helped sort out issues…professional and so welcoming Other staff brilliant too…breakfast restaurant team outstanding… Ms Bambi on front desk excellent too!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 weeks ago
Dear 668NickR Many thanks for this very kind review of our property. We are delighted to read that you found our team helpful and friendly and will surely share this pleasing and motivating comment with them, especially Ying Lee, Techin and Bambi :) We are looking forward to your next stay, maybe next honeymoon celebration. Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We come to holidays at hotel grand mercure. Hotel room is very good.the restaurant very nice Housekeeping she name urai. clean room very good. And staff very friendly they are name nate. Aib. Tak bas and chou chou coffee shop she do good coffee. Her name da.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear meiyeel2023 Thank you very much for sharing your wonderful feedback with us! We are pleased to hear you had a good time at our property and satisfied with hospitality of our staff. We will share your comments with the team and especially with Urai, Nate, Aib, Tak, Bas and Da who will surely be pleased to receive your compliments. Thank you again and we are looking forward to welcoming you back here soon! Warm regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We received very good services from the hotel staff specifically from Jeab. She is such a nice person and very sweet girl. May God bless her! We all spent wonderful time here. This place is like a heaven on the earth.
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear kapilk711 Thousand thanks for this amazing review! We are glad to hear you had a great time with us and enjoyed the hospitality of Jeab! We hope to have the chance welcoming you back here soon. Warm regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What a wonderful hotel. We stayed here 13 nights - a great base for Patong Central and exploring Phuket. The hotel staff were amazing from start to finish and the hotel and grounds are well kept. We had a swim-up deluxe room which was delightful. House keeping were always brilliant too. Too many names to mention, but a special thanks to Nas on reception and the Bounce Pool Bar Team: Mind, Guitar, Matoom, Tatn and Noom - they all made our stay exceptional. We would definitely return again! Thank you!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear Simon T Thousand thanks for taking the time to write about your fabulous experience! There is nothing more encouraging than knowing you found yourselves extremely comfortable in our popular deluxe pool access, thanks to the special attentions and the hospitality of our dedicated team! Please rest assured that we share your compliment with team and special thank Nas, Mind, Guitar, Matoom, Tat and Noom on your behalf! Again, thank you for the kind compliments you had given us. Should you wish to arrange anything special prior to your next visit, please do not hesitate to contact us directly. Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicely located hotel in a lively part of Phuket, Bangla rd is 15 mins walk, Patong beach 10 mins walk and the bars and food stalls of Otop market just 5 mins away. Nice clean hotel with adequate sized rooms but just a juliet type balcony . The staff are friendly and helpful throughout the hotel . The buffet breakfast is good and varied to suit all tastes, we never tried the evening buffet choosing to eat out instead. Plenty of space around the pool and never had a problem getting a sun lounger . Taxi service outside the hotel if you need one and they can organise trips cheaper than your rep. Took a Thai cooking course whilst here at the hotel where we were taken to a local market to learn about the fresh ingredients we would use before going back to the hotel restaurant to make our own lunch under the guidance of the hotel Chef Ron and his team who were brilliant. The food turned out great and was an enjoyable 4 hours or so. I would recommend this hotel as a base to relax or explore Phuket for the price we paid . Transfer is around 1 hour from the airport.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 weeks ago
Dear steve3190 Thank you very much for this great and detailed review. We are very pleased to see you could spare a few minutes to share your own experience showing your impression towards convenient location, cleanliness, breakfast and friendly staff. We also appreciate you spent time to participate our Thai Cooking class and are glad to learn that you had pleasant experience with Chef Ron. Looking forward to welcoming back again, Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$106 - US$230 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
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Claim Your ListingGrand Mercure Phuket Patong - UPDATED 2023 Prices, Reviews & Photos (Thailand) - Hotel - Tripadvisor
Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include The Boss Tailor Central Patong (0.5 km), David Jone Fashion (0.2 km), and Best Tailor Phuket Patong suit shop (0.3 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Cafe de Paris, Hern Coffee And Bistro, and Chou Chou Deli Shop.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, German, Chinese, and Thai.
Is Grand Mercure Phuket Patong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.