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Well first of all, we booked this hotel over the net at least a week prior to our arrival and, for a nice surprise arriving we got a very cranky receptionist that informed us that they had no rooms available, " excuse me????" was my...More
We made our booking through a reputable on line booking site in August 2012 for a Deluxe room with a balcony overlooking the pool.A Visa charge of AU$521.05 was applied at that time . We received a booking confirmation then.When we arrived for our 5...More
I was only staying overnight visiting friends. The website photos are misleading. I really feel sorry for those people who booked this ugly place and spent $$$ on a flight to come here for vacation.
While some rooms don't have windows those that do have...More
When we arrived at the hotel the room they gave us was very small with no balcony, not the room I had booked at all. The reception said we could change to another room in 2 days, the one they were offering was even worse....More
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No one wants to greet you at the reception when you check in/check out. Couple of times they spoke with me even without looking at me and kept on chatting with a friend on Facebook sitting at reception.
One of the buildings doesn't have elevators,...More