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From the moment we arrived it was obvious that everyone at the hotel was very friendly. We were given a room on the top floor which was handily just down the corridor from the pool. The pool area was absolutely stunning and so relaxing! Our...More
The Best Western Patong Beach is literally the best situated hotel in the area. The hotel has an inviting lobby that is modern, sleek and has an abundance of staff to check you in or answer questions you may have about your stay. The rooms...More
2 Thank Raymond G
Response from GM P, General Manager at Best Western Patong BeachResponded 4 weeks ago
Dear Raymond G,
It was a true pleasure of having you as our guest and I would like to Thank You for the detailed review provided. Your valuable feedback is a good reminder for us to keep on exceeding our guests' expectations and to make...More
We used this hotel for our stop over in Patong , great location.... very good rooms and a pool on the 7th floor with a bar
Safe in the room ,great shower and comfortable bed ....
a great place as a base if your visiting...More
Although best western is located in the heart of the city , but the hotel staff and their policies are totally customer unfriendly.
1. First thing they charged more amount than what we booked on makemytrip which upon confrontation they denied.
WE didnt had any...More
Thank Gaurav G
Response from GM P, General Manager at Best Western Patong BeachResponded 4 days ago
Dear Gaurav G,
Thank you for taking the time to share your latest experience with us and the rest of the TripAdvisor community.
It is disappointing to learn that you did not enjoy your stay with us as we take big pride at the Best...More
This is the 2nd time stay in this hotel. Staffs were expected to speak english well as phuket is a tourist attracting destination but what we got here was totally disappointed. Receptionist gave me an occupied room at first. It was not problem until It...More
1 Thank Ambassador815456
Response from GM P, General Manager at Best Western Patong BeachResponded 6 days ago
Dear Do H,
Thank you for taking the time to share your latest experience with us and the rest of this online community.
Needless to say that it is disappointing to learn that you experienced an issue on your returned visit. May I kindly ask...More