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This time, I'll start with the negatives because the list is long:
1) Never have I encountered a reception staff so unfriendly to the point of being downright rude, presumably partly due to the facility being run by Indians not Thais
2) Apart from the...More
1 Thank patrick g
Response from AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket HotelResponded 20 March 2017
Greetings from Andatel Grande Patong, thank you for your review.
I do not know what to say, why does rude staff has to do with hotels being run by Thai or Indians? Because of this comment, we already do not feel the need to...More
We have booked Andatel, on arrival front desk had told us that there is no booking when we shown them their confirmation mail then they told to wait. After 30 minutes they have given us new arrangement to other hotel. We got new hotel i.e...More
Response from AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket HotelResponded 9 March 2017
Greetings from Andatel Grande Patong, thank you for choosing to stay with us, unfortunately we have had the need to upgrade you to Phoenix Grand Patong hotel, we are glad you like this upgrade, thank you for sharing your experience , thank you
The room is good & clean , location is good, but the receiption is disappointed. breakfast is very poor. very few item. after check In i ask receiption to take my luggage in the room , but they give 1 person and ask to carry...More
Response from AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket HotelResponded 28 February 2017
Greetings from Andatel Grande Patong, thank you for sharing your thoughts and experience about the Andatel to us. We believe different people have different taste to food, and sometimes, food that we have offered were not to your liking. Thank you once again...More
Hi. Hotell was great and the room at the pool was great. Location was good 5-7 min to the beach. There is 3 things that was not that great. 1 wifi at the room ( Not that importent for us ) 2 Breakfast was not...More
Thank Kim B
Response from AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket HotelResponded 14 February 2017
Hi Kim B,
Greetings from Andatel Grande Patong, we are deeply sorry about the incident that have occurred and hurt you. We will pass this incident to management to discuss about staff response to the situation. Thank you for sharing your experience at Andatel with...More
The hotel is 3 star with pros and cons both.
1. Location of the hotel is good. It is situated right in the patong beach area with beach just a 5-10 mins walk. Other places like bangla road also nearby. And some good...More
1 Thank AshishSbh
Response from AndatelGM, Public Relations Manager at Andatel Grande Patong Phuket HotelResponded 18 January 2017
Greetings from Andatel Grande Patong, thank you for choosing to stay with us during your holiday to Patong, Phuket. Thank you very much for taking your time to share to everyone your feedback and experience about Andatel Grande Patong. Guest feedback is always...More
US$28 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#69 On the Beach Hotel in Patong
#70 Luxury Hotel in Patong
Number of rooms
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