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Serenity Resort & Residences Phuket

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#5 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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1,014 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Beijing
Level Contributor
5 reviews
3 hotel reviews
Reviewed 5 days ago NEW via mobile

Excellent hotel, attentive staff, great food and wonderful cocktails. We were upgraded to a suite on arrival, huge space with lots of amenities, large outside space and well equipped bathroom. The buggy service from the rooms to the bar and beech is a very nice touch.

Helpful?
Thank JayneS426
Toronto
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

This place is truly a resort as most people don't seem to really leave this hotel (probably because there's nothing around the area for you to see or do). They have a beautiful pool with amazing views of the turquoise waters and a kayak you can take out for free when the tide is high enough. Happy hour with 50%... More 

Helpful?
1 Thank rabbitluver
Sydney, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

I booked this hotel on very short notice as a quick getaway for my mum and I.. I really cannot complain, from the welcome, to the standard of the room and the service. It's been fantastic. The staff are lovely, the pool clean, hotel food lovely and the nightly turn down service. Rawai is not close to the night areas... More 

Helpful?
Thank ema2688
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ema, Thank you very much for your review and nice compliments! With best regards, Urs - General Manager More 

Newcastle upon Tyne
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We have recently stayed at the hotel in a lovely suite room. The room was fabulous, staff were amazing and hotel in general was great. Breakfast on a morning had a good selection of food but mostly the view was incredible. The only down point was that the hotel was expensive. Food at lunch for 2 people with a drink... More 

Helpful?
Thank Ashley H
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ashley, Thank you very much for your review and comments. GBP 45 for a lunch with drinks for 2 guests in a clean beach front setting in Phuket is not expensive, i am afraid..... Our prices are very reasonable compared to the competition and we are not comparing oursevles with the local street food vendors nor local restaurants that... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago

We have spent many holidays on many occasions in Phuket however this place is fantastic if you wish to have a retreat holiday with lots of Serenity & Tranquility. Staff was overall very good and professional in particular Mr Noom. Breakfast bar is a small Buffet continental but have anything one would need in the morning. Nothing Missing or nothing... More 

Helpful?
Thank Alex D
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Alex, Thank you very much for your review! We are happy to learn that you enjoyed your stay at Serenity! Wit best regards, Urs - General Manager More 

Ahmedabad, India
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Resort has amazing sea touch villa and restaurant. Had a great time with friends and family. Villas are large and luxurious with good size private pool. All services at hotel are amazing. There is a 7 eleven opposite hotel for beer and food.

Helpful?
Thank Suket-Amin
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your review and compliments! With best regards, Urs - General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This review is a bit late but better late than never. We came here a few years ago and fell in love with it. We decided to visit Thailand and Cambodia for three weeks again, but this time we wasn't going to serenity as we'd been before so wanted to try new hotels. But I secretly booked a 1 night... More 

Helpful?
1 Thank belindap9
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Belinda, Thank you so much for taking the time to write such a nice review and for visiting us again on this special occasion! With best wishes, Urs - General Manager More 

1 review
Reviewed 5 weeks ago via mobile

A immaculate hotel, very kind friendly staff. Breakfast was just right. We spent 3 nights at serenity with our 3 children. They enjoyed the pool, trampoline. The staff were friendly and helpful. There is a Thai restaurant/ take away across the street: very fresh and delivers to the hotel if you miss dinner! Take the courtesy bus to the near... More 

Helpful?
Thank Taaks S
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Taaks, Thank you very much for your review and its nice to hear that you and your family had a great time at Serenity! With best regards, Urs - General Manager More 

Level Contributor
2 reviews
Reviewed 24 October 2016 via mobile

When we pulled up to the resort we didn't know what to expect, there's no curb side appeal and the lobby isn't much to sing about but when you get into the room, see the resort... We were in love! The place is stunning, the facilities incredible, the service was world class and we only wish we could have been... More 

Helpful?
Thank Rebecca C
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Rebecca, Thank you very much for your review and compliments! Sincerely, Urs - General Manager More 

Massachusetts
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 October 2016

My fiance and I enjoyed our short stay at Serenity Beach Resort in Phuket. Phuket can be a large tourist destination with many tourists flocking to Paton Beach. We wanted a spot away from the action to enjoy peace and serenity so we chose to be at Serenity located in Rawai Beach. While that was a pro, travelers staying here... More 

Helpful?
1 Thank sbobo12
Urs, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Sbobo12, Thank you so much for your review and comments, which are highly appreciated, as they are objective and accurate! Thanks again and best regards, Urs - General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road | Rawai, Phuket, Rawai Beach, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: $91 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai, Thailand
Hotel Style:
#2 Top resorts Hotel in Rawai
#3 Romantic Hotel in Rawai
#3 On the Beach Hotel in Rawai
#3 Family Hotel in Rawai
#4 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
21 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Rooms”
 of 5 bubbles Z2173ZXalexd, 4 Nov 2016 | Read review
“Book the H20 suite”
  • Our H20 room was the best
  • Feeling like we're on top of the world. H20 room
  • Private pool in our room. Amazing!
 of 5 bubbles belindap9, 2 Nov 2016 | Read review
“top floor suite rooms are sunny, spacious, quiet, really good A/C and beautiful views”
 of 5 bubbles 890jackyd, 1 Oct 2016 | Read review
“"Enjoy the moment and the view from EAST 88 or Balu's Bar"....”
 of 5 bubbles JackMair00, 13 Aug 2016 | Read review
“suite room”
 of 5 bubbles melanieclyde, 26 Jul 2016 | Read review
5 of 5
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