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Traveller (2146)
Room & Suite (740)
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Overview
Hotel website
E-mail hotel
106/46 Moo 3, Surin Beach Road Cherng Talay, Phuket 83110 Thailand See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Hotel website
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,109)
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1,553 results
Traveller rating
1,160
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Show reviews that mention
All reviews oriental spoon twin palms catch beach club the penthouse lagoon pool residence host catch bar our honeymoon seafood hotel restaurant main pool amazing hotel welcome drink hotel guests pool access low season sun loungers
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1 - 5 of 1,553 reviews
Reviewed yesterday via mobile

We booked this hotel for 2 nights out of our 3 week anniversary trip. We stayed at other hotels in Phuket and then came here. The lobby was beautiful, grounds are ok, spa is amazing. That’s where it ended. The customer service was horrible. There...More

Thank mrstgp2
Hotel's Favourite
Reviewed June 20, 2018

I've been to Phuket a few times having lived in Asia now for a few years, but had always stayed in areas like Karon, Kata, ect. I'd never stayed in Surin, so when a friend recommended it, I did some research and TP popped up....More

Thank dcdarling002
Response from OlivierGibaud, General Manager at Twinpalms PhuketResponded June 25, 2018

Dear dcdarling002, Wonderful to read of your experience. Thank you so much for having given us all at Twinpalms Phuket to be your host. Smile, care, passion and dedication is what we strive for. See you again soon for more unique experiences. Until then Olivier

Reviewed 2 days ago

Perhaps we’ve been spoiled by other 5* hotels, whilst Twinpalms tries hard it just doesn’t deliver on so many grounds. 1. This hotel is not on the beach, but in a rather grotty side street opposite the beach car par. Surin beach has lost its...More

1  Thank IanBTotteridge
Reviewed 2 weeks ago

We were here as part of a wedding party and could not fault this hotel in any way. Greeted at reception with a cold towel and glass of champagne instead of the usual cold tea - what's not to love! The rooms and bathrooms are...More

Thank AustraliaSydney
Response from OlivierGibaud, General Manager at Twinpalms PhuketResponded 1 week ago

Dear AustraliaSydney, Wowww, thank you so much for having chosen Twinpalms Phuket for the celebration you attended. See you again soon for more great experiences. Until then Olivier

Reviewed 2 weeks ago via mobile

I cannot express enough how outrageously fabulous the Twin Palms is. From check in to check out, they are serious pros, so much so in fact, that when we got the bill at the end, we wondered why it was not more! From an upgrade,...More

Thank Lydia K
Response from OlivierGibaud, General Manager at Twinpalms PhuketResponded 2 weeks ago

Dear Lydia K, Wowww, thank you so much for the praise and more so for having chosen to stay with us at Twinpalms Phuket. We are delighted that you most enjoyed your time with us and keep many great memories. The guests you meet over...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$196 - US$1,244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Thalang District
#8 Family Hotel in Thalang District
#10 On the Beach Hotel in Thalang District
#11 Spa Hotel in Thalang District
#12 Luxury Hotel in Thalang District
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$196 - US$1,244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Thalang District
#8 Family Hotel in Thalang District
#10 On the Beach Hotel in Thalang District
#11 Spa Hotel in Thalang District
#12 Luxury Hotel in Thalang District
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (2,146)
Room & Suite (740)
Pool & Beach (454)
Dining (228)
Amenities (54)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
hoops59
September 27, 2018|
AnswerShow all 2 answers
Response from OlivierGibaud | Property representative |
Dear hoops, Thank you for reaching us via TripAdvisor. Twinpalms Phuket is located adjacent to Surin Beach, a public park need to be crossed to reach the beach which is 170 meters away from the hotel. We offer two other... More
0
Votes
bakutae
July 1, 2018|
Answer
Response from dcdarling002 | Reviewed this property |
Not far at all, 10 minutes? Sun loungers are free for guests, it's a great way to spend the day, we loved it! Great food and atmosphere as well.
1
Vote
VicFSydney
June 24, 2018|
Answer
Response from OlivierGibaud | Property representative |
Dear VicFSydney, Thank you so much for your message. Catch Beach Club offers a screen for games till either 1am or 2am depending on the days of the week. Alternatively you may watch them using live-streaming whilst in your... More
1
Vote
Room Tips
"ask for a room with extra large beds!"
AustraliaSydney
2 weeks ago
Read review
"Pool facing room"
976devangip
Sep. 28, 2018
Read review
"Ask for the larger bed rooms, all are really well sound insulted"
paulwI9829UX
Sep. 26, 2018
Read review
"To get a poolside 1 bed suite request 43. There are also rooms available poolside. The best rooms are..."
miricallister
Sep. 4, 2018
Read review
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