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Twinpalms Phuket

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Twinpalms Phuket
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1,815 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
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Glasgow, United Kingdom
Reviewed 1 week ago via mobile

This was the first stop on our honeymoon trip... and we could not have been happier! This amazing boutique hotel places You far away from the hustle and bustle of Phuket! From the moment we arrived the service was excellent. The staff are so kind and helpful. They kindly gave us a room Upgrade as it was our honeymoon and...

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Helpful?
2Thank stephanieradair
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Stephanie and Michael, Congratulations again on your recent union, our best wishes for a long life full of love. Thank you for having chosen Twinpalms Phuket as your first stop whilst in honeymoon. Great to read that you took home unforgettable memories...we all hope to welcome you back soon, maybe for your first anniversary... Until then Olivier

Jerusalem, Israel
Reviewed 1 week ago

The hotel was as advertised in terms of luxury and comfort with a very attentive and friendly staff. We took a duplex suite that was extremely spacious and well appointed with a modern contemporary decor that contrasted nicely with the natural/eco ambiance of the rest of the property. While I definitely recommend this property for consideration and would not hesitate...

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Helpful?
Thank Harry F
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Harry F, Thank you so much for having chosen Twinpalms Phuket whilst in Phuket. We are delighted that you enjoyed most of your time with us and very much appreciate your comments. Water pressure at times can be a challenge due to the local supply restrictions, not an excuse but at least an explanation, as to the fitness room,...

Brooklyn, New York
Reviewed 2 weeks ago

What an astonishing hotel. This was probably one of the best hotels I've stayed in. The transportation to and from the beach is handled for you, not only to the quiet/beautiful Surin Beach across the street, but also to their restaurants and 2 Beach Clubs (HQ & Catch). My partner and I were given a free upgrade and they even...

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Helpful?
Thank Yuna M
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Yuna M, Thank you for having chosen Twinpalms Phuket for your time by the beach. We are delighted that you have most enjoyed your time with us, 10/10 is great news and we are most honored. I often say, happy guests, happy team, happy times....it all goes around... See you around for more good times. Until then Olivier

Belorado
Reviewed 2 weeks ago via mobile

The hotel is modern, compact and nicely styled. Although the Laguna beach is 10 minutes away, it's worth while to enjoy the beach directly from the 'Catch Beach Club' which is really of superior quality. High end atmosphere and good food; although the prices are premium too. Free hotel transfer to and from the beach is working perfectly.

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Helpful?
Thank Wiederkehr52
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Wiederkehr52, Thank you so much for having chosen Twinpalms Phuket for your time away whilst in Phuket We are delighted that you have enjoyed all the resort facilities, especially the new Catch Beach Club on BangTao Beach. See you again soon for more good times. Until then Olivier

Reviewed 3 weeks ago

If you looking for excellent service, nice and sharp minded staff as well as luxury room within a fantastic landscape dont look any further. After so may years hearings about it, I had finally the chance to live the Twin Palms’ experience, I’m writing this in March 17 and I’ve already booked for December. Thanks to the best team ever:...

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Helpful?
Thank Aube V
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Aube V, So many thanks for loving each and everyone of our team, they actually very much enjoy caring for you and Papa... We can't wait for you to welcome you both back in December for yet another beautiful at Twinpalms Phuket. Until then, much love Olivier

Melbourne, Australia
Reviewed 3 weeks ago

I'm so glad Mimi and I choose to stay at twin palms. We stayed in the private pool villa wich was amazing I loved waking up and taking a dip before going to, in my opinion, the best buffet breakfast I've ever had at any hotel or resort I've stayed in. Catch beach club, Hq lounge and palms seaside just...

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Helpful?
Thank alleyezonwoods
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear alleyezonwoods, Well so happy to read that both Mimi and you had a great time with us. Thank you for having chosen Twinpalms Phuket for your time away. We hope to have the pleasure to both of you back soon to enjoy Catch Beach Club, HQ Beach Lounge and Palm Seaside as well as the hotel. Until then Olivier

Reviewed 3 weeks ago

I loved every minute of my stay at twin palms. the rooms with private pool were even better than expected and the buffet breakfast was the best I have ever had. My favourites were catch beach club and hq lounge. the food was amazing and I cant wait to come back

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Helpful?
Thank aeom x
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear aeom x, Thank you so much for having chosen Twinpalms Phuket for your recent visit to Phuket. We are delighted that you took home some great memories. Looking forward to welcoming you back soon for more good times in Catch Beach Club and HQ Beach Lounge. Until then Olivier

Reviewed 3 weeks ago

This is by far, one of the nicest hotels I have stayed in...and I travel quite a bit throughout the year. My husband and I chose the Twinpalms based on the reviews as the venue for our wedding. Our experience was absolutely incredible. The staff were so friendly, helpful and went out of their way to accommodate our needs in...

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Helpful?
Thank Stephanie G
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Stephanie G, Again, congratulations to you and your husband, our best wishes for a long life full of love. Thank you for having given us the opportunity to make your special day come true. We are delighted that you took home memories for life. Hopefully we will have the pleasure of welcoming both of you back, maybe for your...

Reviewed 3 weeks ago via mobile

It's the best resort we stayed in Phuket! I regret staying there for only 2 nights..wish I stayed longer. My husband and I were welcomed with a drink and fresh flower bracelets. The staff went out of there way and were really helpful. Everything was perfect from the room, pool, food, service, etc. If you like to stay in luxury,...

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Helpful?
Thank Amena U
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Amena U, Thank you for having chosen Twinpalms Phuket even though for only two nights... We are delighted that you took home great memories and we hope to have the pleasure of welcoming you back soon for more good times. Until then Olivier

Tokyo Prefecture, Japan
Reviewed 4 weeks ago

Room, Swimming pool, Atmosphere everything was perfect lovely stay!!! staff was very friendly and nice! want to back to try stay penthouse next time!!! specially personalized select amell for room and pillow was really impressive!!

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Helpful?
Thank Hisae Y
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Hisae Y, Wonderful, very pleased you enjoyed your time with us. Thank you for having chosen Twinpalms Phuket for your time away. See you soon again, this time for a Penthouse stay... Until then Olivier

2,309 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Oriental Spoon
Oriental Spoon
Cuisines: Seafood, Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms

Additional Information about Twinpalms Phuket

Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $183 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand
Hotel Style:
#5 Romantic Hotel in Thalang District
#7 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Twinpalms Phuket staff and other travellers.
22 questions
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Questions? Get answers from Twinpalms Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for an upgraded room if you're able to...it's worth the extra money. :)”
 of 5 bubbles stephaniegF6701MW, 3 Mar 2017 | Read review
“97 was great delux overlooking the pool”
 of 5 bubbles Caroline1026, 23 Feb 2017 | Read review
“Make sure you get a pool deluxe room when booking, you won't be disappointed!”
 of 5 bubbles elinaryback, 19 Feb 2017 | Read review
“I loved our ground floor rooms which had a terrace with steps down to the pool walkway.”
 of 5 bubbles ldndeb, 16 Feb 2017 | Read review
“As they say, you get what you pay for. the more you pay the better the room.”
 of 5 bubbles Janicedempsey, 19 Jan 2017 | Read review
5 of 5