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Twinpalms Phuket

Agoda.comUS$112*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Twinpalms Phuket
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1,855 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
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Reviewed yesterday NEW

My friend and I went there for 10 days, in the beginning of May 2017, I'll start with what I enjoyed very much: - Loved the way we've been greeted, with a delicious cocktail and a handmade jasmine bracelet that smelled absolutely beautiful, I actually kept it by my bed for two or three days after as it smelled so...

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Thank Sephora A
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

As seasoned travellers we've seen more hotels than we can count, but the Twin Palms resort in Surin is one we certainly won't forget. Here is why: first the warm welcome with an ice cold towel to recresh followed by a nice chilled glass of bubblies, welcome flower garland, then they lead you to the most perfectly appointed hotelroom with...

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Thank teamberg
Coquitlam, Canada
Reviewed 5 days ago NEW

The room was spacious and beautifully appointed with a huge comfy bed. Loved the oversize bathroom and pool access from our private patio. Onsite facilities were great, and shuttles to beach clubs were nice. The pool area was gorgeous and food was good, though pricey. Service was top notch as well. Highly recommend it if you're looking for a relaxing...

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Helpful?
1Thank BT2007
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear BT2007, Thank you so much for having chosen Twinpalms Phuket for your time away. We are delighted to read that you took home great memories for your stay. See again soon we hope for more good times. Until then Olivier

Dieburg, Germany
Reviewed 1 week ago

We spent one week in Twinpalms Phuket and enjoyed it a lot. The premises and rooms are impeccable. The pool area is very comfortable (except the old sun beds which have been commented here many times), breakfast is good. Free fruit buffet every afternoon was a nice touch. Service is simply outstanding. They really do everything they can, and more....

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Helpful?
1Thank Carla R
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Carla R, Thank you so much for having chosen Twinpalms Phuket for your time away. Love the simplicity and authenticity of your review, thank you. We are fixing the sun lounger, can't separate ourselves from those great looking curves... Happy you did not want to leave, despite crimes against wine lovers...well somewhere something have to give, indeed we would...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago

Just walking into the foyer of Twinpalms and seeing the pool area beyond it is fabulous—as with most five star Thai resorts, it's a calm oasis compared to the noise and heat of the streets. The welcome was warm and our grand deluxe pool room was worth the splurge: spacious, quiet, light, clean, luxurious without being ostentatious. The breakfast selection...

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Helpful?
1Thank TheOgges
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear The Ogges, Oh thank you, thank you for both choosing Twinpalms Phuket and thank you for your great account. Pricey...not really given the memories you took away. We are passionate about delivering value for money and unique moments...Ben's actions is a living example... See you again soon for more. Until then Olivier

Hong Kong, China
Reviewed 2 weeks ago via mobile

Very nice welcome as you arrive to the hotel although check in process can be a little quicker. Good escort to the room with great explanation of how everything works in the room and hotel. Staff very polite and smiling. Rooms were in great condition with good wifi and TVs with movies and music at your service. Pool works well...

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Helpful?
Thank Astrojoy
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Astrojoy, Thank you so much for having chosen Twinpalms Phuket for your stay whilst in Phuket. We are delighted that you took home wonderful memories and are looking forwards to welcome you back soon for more. Until then Olivier

Hong Kong, China
Reviewed 2 weeks ago via mobile

Twinpalms, Phuket is located a stones throw away from Surin's white beach and offers 5*, luxury accommodation as well as 3 sister venues...all conveniently placed within a 15min drive from the hotel via their free shuttle service. The hotel itself consists of some 90 rooms surrounded by beautiful palms and a huge swimming pool which help create a "oasis" type...

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Helpful?
Thank Johno5571
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Johno5571, Woww, thank you for this lovely account of your stay with us. First of all, we much appreciate that you choose Twinpalms Phuket for your time away in Phuket. You surely have done the "Grand Tour" and visited most of our facilities...and took great memories home which fills us with satisfactions. All of those you mentioned, Team, Tum,...

Hong Kong, China
Reviewed 3 weeks ago

Went to Phuket for a number of years. Picked this resort the 1st time, and it turned out to be an amazing experience! . Friendly & helpful staff such as "Non" (read as "noon") in the front desk. . A very nice & long swimming pool opened 24 hrs! Coolest thing ever! I could walk from my front yard/balcony to...

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Helpful?
1Thank sylvialammy
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Sylvialammy, Wonderful to read from you on TripAdvisor. Again thank you for having chosen Twinpalms Phuket for your time away. We are delighted that you took home great memories of your time on Surin Beach along with our Beach Butler and all other beach front venues, HQ Beach Lounge, Palm Seaside and Catch Beach Club. See you again soon...

Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Not only is this hotel one of the most beautiful hotels I have ever seen... it is a Total invitation to relax! From the flowers and champagne with which They welcome you, to the choice of different perfumes you can have in your room to the soaps to the perfect WiFi throughout the complex... all is so Well thought out...

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Helpful?
1Thank Jeanne1972
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Jeanne1972, Khun Jeab and everyone at Twinpalms Phuket says "Thank You" to you for having chosen our resort for your time in Phuket. We are delighted that you have most enjoyed your experiences and we look forward to welcome you back in the soon future. Until then Olivier

A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

had a good stay until we got bad food poisening from one of the restaurants, they were nice enough to extend our check out time the next day..... They not take any responsibility (we only drank and ate in the hotel) and even had to pay for the dinner. it took us almost three days to recover, not in time...

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Helpful?
2Thank A TripAdvisor Member
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear No Name, Thank you for having chosen Twinpalms Phuket whilst attending a wedding in Phuket. We are delighted that you had a good stay until you fell ill which we are sorry about. As our team explained to you, we take claim of food poisoning very seriously as we enforce the highest standards of hygiene, refrigeration and sanitations in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Oriental Spoon
Oriental Spoon
Cuisines: Seafood, Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms

Additional Information about Twinpalms Phuket

Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $167 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand
Hotel Style:
#5 Romantic Hotel in Thalang District
#7 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Twinpalms Phuket staff and other travellers.
24 questions
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Questions? Get answers from Twinpalms Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the pool suite, the whole point of the hotel is the pool, and having it in your terrace is just lovely!”
sephoraa904, 28 May 2017 | Read review
“The grand deluxe pool rooms at the far end of the main pool were quiet and secluded.”
TheOgges, 14 May 2017 | Read review
“If the amount you pay for the room allows, ask for a room on the ground floor, so that you can go directly out to the pool.”
sylvialammy, 7 May 2017 | Read review
“Rooms are all nicely located.”
Velantine, 23 Apr 2017 | Read review
“ground floor rooms”
Clara0531, 14 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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