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Banyan Tree Phuket

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1,576 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
Reviewed yesterday NEWvia mobile

Can't fault this place. Gorgeous property, impeccable service and an overall feel-good experience. Amazing for couples and just by a private beach for some added brilliance! Their villas are well designed and give you the privacy you want while still being a stone's throw from the beach. Would go back in a heartbeat.

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Helpful?
Thank Santino984
Berkhamsted, United Kingdom
Reviewed yesterday NEW

Fantastic hotel - especially if you are in a Double Pool Villa however do not book full board as their systems just can't cope with the fact lunch costs virtually nothing and then you end up having to pay extra for your evening meal. If it was not for the problems we had with billing for our meals we would...

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Helpful?
Thank Justin A
Zurich, Switzerland
Reviewed 3 days ago NEW

In Dec 2016 the weather has not been good so far, But the hotel facilities helped a lot to overcome the grief. the renovated pool villas are in great shape. the rooms are nice with black and brown wood panels. A spacious bedroom/living room area, the private pool and the outdoor bathtub are just some of the benefits which make...

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Helpful?
1Thank Henry_Rome
Billingham, United Kingdom
Reviewed 3 days ago NEW

Before I begin,I must state that prior to visiting The Banyan Tree,we stayed in The Shangri La in Bangkok.I gave this a superb rating on Tripadvisor. I also rated 2 local restaurants in the local area,again with 5* rating on Tripadvisor. We booked this resort,thinking it was luxury and quality. Upon arrival we were taken to our double pool villa,which...

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Helpful?
Thank George R
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear George R, In as much as we expect and welcome criticism, we do have to draw a line and ensure facts are not misrepresented. I am glad we met right on the very first day at the bar, when you felt aggrieved about the happy hour drinks. Hope you remember me as I had assisted you with the drinks...

London, United Kingdom
Reviewed 6 days ago NEW

A wonderful place to relax. Excellent private villas, beautiful grounds, good variety of restaurants, excellent massage in the spa. Very good location, not far from the airport. Not a place to bathe in the sea, but an excellent pool.

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Helpful?
Thank susan040240
Humansdorp
Reviewed 1 week ago via mobile

From the moment you arrive you feel special. Everyone goes out of their way and it is a treat to be at this place. If I could I would move in and never leave! The villas are superbly appointed and the breakfast buffet the best I have ever seen. Well worth the price!

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Helpful?
Thank carinewhite
new york
Reviewed 1 week ago

Banyon Tree is a nice well located resort property with its own golf course and nice pools and restaurants and very nice rooms with pools. The only issue is that it is a bit tired and needs maintenance. The grounds are spread out and you can ride a bike from place to place. The beach area is nothing to write...

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Thank golftravelmaniac
Los Angeles, California
Reviewed 1 week ago

This resort earned a top review because they earned it. The culture is aimed to please & pamper their guest which they accomplished with the highest score. The environment is aimed towards a peaceful getaway not aimed for party atmosphere.

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Helpful?
Thank Albert G
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Albert G, Our heartfelt thanks for sharing. It is a strong motivation to be a resort of top quality consistently. We wish to continue delighting our guests with our authentic Thai hospitality, give them a sense of place. Fundamentally, it is the same as a weary traveler who is tended to under the banyan tree. When you return, please...

Reviewed 1 week ago via mobile

Visit Phuket, Must think of Banyan Tree Phuket. Nice pool, friendly staffs and Good breakfast. Thank you K. Aod for arrange trip in town. Banyan Tree Spa is awesome. All atmostphere is nice. Cant wait to visit there again

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Helpful?
Thank Phatthraporn W
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Phatthraporn W, Thank you for making us your home away from home in Phuket. Your gracious compliments are appreciated, and Khun Aod is especially glad that he could assist with your visit to Phuket town. We look forward to enjoying your company again. I can be reached at gm-phuket@banyantree.com if I can be of any assistance in your future...

Hong Kong, China
Reviewed 2 weeks ago

This is an expensive property to spend eight days in, and I was a bit wary after reading the reviews here (and after our last experience with a sister resort in another location), but those concerns were largely unfounded. We travelled with an infant, and everything was well executed in line with our specific instructions- the staff are indeed very...

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2Thank JayDee_HK
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear JayDee_HK, We are proud to have exceeded your expectations and to know that you found your stay with us to be a wise decision. It is so nice that you enjoyed spending your time outdoors at the beach and golf club as well as relaxing in your well-laid-out pool villa. I am pleased to hear that you did not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $479 - $2,034 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Top resorts Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#13 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
39 questions
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Westerham, United Kingdom

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Questions? Get answers from Banyan Tree Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a recently refurbished room”
 of 5 bubbles JustinA_12, 7 Dec 2016 | Read review
“if you can afford it, pick a laguna villa”
  • Evening view from room into garden/pool.
 of 5 bubbles Henry_Rome, 5 Dec 2016 | Read review
“Avoid any non refurbished villas”
 of 5 bubbles 676georger, 5 Dec 2016 | Read review
“One of the very best showers I have had in many a hotel!”
 of 5 bubbles susan040240, 2 Dec 2016 | Read review
“ask fro a suite with a private pool”
 of 5 bubbles golftravelmaniac, 30 Nov 2016 | Read review
5 of 5
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