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Banyan Tree Phuket

Ctrip.comUS$267*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$450*
US$267*
US$312*
US$312*
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1,661 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Portsmouth, United Kingdom
Reviewed 8 March 2017

Just had 7 days at the Banyan Tree and cannot fault the resort. The staff were so helpful and courteous and could not do enough for you. The food that we had was all excellent, the restaurants were expensive compared to eating in the town but well worth it. The rooms were very nice, clean and the way they were...

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Helpful?
Thank Nicky B
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Nicky B, I am thrilled to hear of your flawless stay at Banyan Tree Phuket. It is pleasing that you appreciate our service as well as the relaxing villa and dining experience to be savored. I am glad that you liked the sunloungers we provide around the main swimming pools. The different set up at the beach is due...

Nottinghamshire, United Kingdom
Reviewed 7 March 2017 via mobile

Arrived here yesterday morning with a greeting of smiles, refreshing towel and organic natural energy juice ( lotus flower). Checking was easy and painless and due to our very early arrival only had to wait a short time for our villa to be ready. What to expect from the Banyan Tree resort........? Any brochures we read don't do it justice,...

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Helpful?
Thank Tessa T
TheBanyanTreePhuket, Rooms Division Manager at Banyan Tree Phuket, responded to this review

Dear Tessa T, Thank you for sparing your precious time while you are enjoying the resort to write such hugely inspiring review. I am elated to hear that your expectations were met and surpassed so far, we will absolutely do our best to make the rest of your stay worthwhile and memorable. We value your efforts to express your appreciation...

Kuwait City, Kuwait
Reviewed 1 March 2017 via mobile

Over priced .. many hotels at the same rate are much cleaner and better Very old furniture Bad in room dining Not luxurious at all.. i would pay the same amount and stay in a much luxurious resort Toooooooo much mosquitoes

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Helpful?
1Thank shahadmr
TheBanyanTreePhuket, Rooms Division Manager at Banyan Tree Phuket, responded to this review

Dear shahadmr, We truly appreciate the opportunity to host you on your special occasion. I am so sorry for the overall feeling of disappointment you encountered at the beginning. We definitely do not want you to remember Banyan Tree Phuket with such poor impression. We were most grateful for your open minded decision to give us an opportunity to retrieve...

Herrliberg, Switzerland
Reviewed 27 February 2017

We spent wonderful Holidays in this great Resort. Staff very friendly and helpful. General Manager very good. Thank you once again for your flexibility. The whole family, especially Nora and Elena, had a marvellous time! Looking forward very much to come back soon!

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Helpful?
Thank andrej103
TheBanyanTreePhuket, Rooms Division Manager at Banyan Tree Phuket, responded to this review

Dear andrej103, Thank you for taking the time to appreciate your recent stay with us. What a pleasure to see that your entire family were made to feel warmly welcome once again at Banyan Tree Phuket. I am glad to hear that your needs were well catered for and that the girls had such a lovely time. We are honored...

Dubai, United Arab Emirates
Reviewed 24 February 2017

Amazing from the moment we left the Phuket airport! As soon as we exited the airport, A lovely man from the hotel warmly greeted us and subsequently directed us towards the hotel car. Once we arrived, we were astounded by the friendliness of the staff and an easy check-in that didn't take too long at all. We booked a signature...

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Helpful?
Thank Mohajers
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Mohajers, Thanks for acknowledging the great care we put into looking after our guests at Banyan Tree Phuket. I am thrilled to hear that you and your family were touched by the courtesy, attentiveness, facilities and cuisine of the resort during your six night stay with us. In order to make your wish of “a longer holiday with us”...

Ormskirk, England, United Kingdom
Reviewed 24 February 2017

Complete retreat located in Lagoon Villa on lake and within walking distance to Layan beach. This area has separate reception but is connected to Main Reception by buggy. Separate Pool with jakuzzi set with lush tropical gardens. 2 complimentary massages included in spa are set within villa.

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Helpful?
Thank Michael W
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Michael W, Thank you for recommending Banyan Tree Phuket so highly on TripAdvisor. It is great to know that our Spa Sanctuary made a very positive impression on you. Thanks a lot for taking your valuable time to express the pleasure of being our guest at Banyan Tree Phuket. All of us are anticipating your return. Kindly contact me...

Qatar
Reviewed 21 February 2017

My wife and daughter both have birthdays in February. As a special treat we decided to stay at the Banyan Tree Phuket, our first trip to the Far East. Without exception all staff were genuinely courteous, friendly and professional. We booked a Signature Pool Villa which was a great attraction for our daughter, while my wife and I enjoyed the...

Review collected in partnership with Banyan Tree
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Helpful?
Thank U5641YZmartinp
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear U5641YZmartinp, It is gratifying to know that your family’s celebratory trip was full of cherished memories and well worth your trip. We are proud that our team’s friendly demeanor has showcased world-renowned hospitality of Thailand aside from the hardware. We are really glad that your family enjoyed the experience enough to start thinking of a return already. Please contact...

Birmingham, United Kingdom
Reviewed 20 February 2017

Amazing villa - we stayed in the signature pool villa. Service was excellent and the entire feel of the hotel was pure luxury. We also indulged in the private floating dinner experience which was the best dinner I have had to date, the food the service and the experience was just amazing.

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Helpful?
1Thank cmear2015
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear cmear2015, On behalf of the entire team, I am delighted to receive high marks for your enjoyable stay with us. Great to hear that the romantic “Sanyan Rak” outshone every other dining experience you ever had as this is my personal favorite. We love hearing fond memories of our Sanctuary for the Senses, and truly appreciate what you have...

Dubai, United Arab Emirates
Reviewed 18 February 2017

We stayed in one bed villa , with 8 year old child ...view was of golf course - room tidy and big enough for 4 days stay - if you stay longer you would need bigger room if with children ....Hotel staff great - Pool Staff more than helpful and in all places we ate ..Tamarind - Pool Bar and...

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Helpful?
Thank stevekettle
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear stevekettle, It is a pleasure to read all the nice things you had to say about Banyan Tree Phuket. Our team at main pools and the restaurants are particularly thankful for your kind words. I am sorry to hear that the mosquitos caused you great irritation despite our proactive mosquito control programs. We appreciate your kind understanding and patience...

Hong Kong, China
Reviewed 12 February 2017

Nowadays Banyantree is really not as fantastic as before.Both villas and decors are pretty old. Especially the spa service,the therapist was cheating on time (I paid for 90 minutes but she only did 60 minutes and lied). For check out process, 9:30 in the morning but only 1 staff stayed at lobby for guests. Moreover their website says lowest price...

Review collected in partnership with Banyan Tree
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Helpful?
3Thank Bardbard
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Bardbard, My team and I are very sorry to learn of your underwhelming stay at our resort. It is our central focus to maintain and showcase the resort through our continuous maintenance and upkeep programs. Therefore, while I understand the comment that we are a mature resort, I would definitely take exception to the maintenance of the resort. Additionally,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $416 - $1,421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“up grade your self, you will not be disappointed.”
beijing-lkb, 10 Apr 2017 | Read review
“double pool villa without a doubt.”
white100, 5 Apr 2017 | Read review
“The pool villa was sufficient for a couple... bigger villas are available”
jofayerty, 2 Apr 2017 | Read review
“Specify a refurbished room.”
lizaeth22, 26 Mar 2017 | Read review
“they are all villas”
charlenempullen, 25 Mar 2017 | Read review
5 of 5
Ctrip.com
US$267* /night
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Booking.comUS$312
Hotels.comUS$312
HotelQuicklyUS$450
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Prices are for 1 room, 2 adults
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