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Banyan Tree Phuket

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1,567 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Chengdu, China
1 review
Reviewed 4 weeks ago

The staffs are very nice and kind always full of passion. The villa is excellent and nice view in the pool. During the stay you can feel very relax and free, stay in the room, swim in the pool also enjoy a cup of tea, it would be a nice memory for you.

Review collected in partnership with Banyan Tree

Helpful?
Thank Oceancao
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Oceancao, At Banyan Tree Phuket, we strive for excellent service culture that is the gold standard for hospitality world. It is nice to hear that our pool villa allowed you to make the most of your private and relaxing time as if your own slice of paradise. Thank you for your very kind praise. Next time you look for... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 October 2016 via mobile

We stayed in a 2 bedroom pool villa for 6 nights. This hotel originally set the standard for Phuket but is now well past its prime looking tired and frankly well worn. To get to the beach you have to cross a main road outside the hotel grounds. With no beach club or sun loungers, I would suggest saving a... More 

Helpful?
Thank Saxo44
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Saxo44, I was sorry to read your feedback and learn that we did not entirely met your expectations. May I take this opportunity to address your concerns. As a team, we look after the property with continual refinement and proactive maintenance activities. Your review heightens the importance of these efforts. The rather basic beach facility is the result of... More 

Biberstein
1 review
Reviewed 26 October 2016

location was a dream, the empoyers were extreme friendly, the service was perfect and the were many possibilities for activities. the best Thing is, Banyantree is part of laguna, so you can go to other Resorts for free.

Review collected in partnership with Banyan Tree

Helpful?
Thank 629ruedigers
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear 629ruedigers, Thank you for sharing the experience with other travelers by your glowing review. I happy to learn that you enjoy our resort and its location within the Laguna Integrated Resorts, complete with a wide array of activities without ever leaving the complex as well as the great care and service rendered by our hosts. The entire team look... More 

Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016

The very first Banyan Tree resort is 22 years old but not showing signs of advanced age, thanks to very well kept villas and a staff that is tireless in their effort to please guests. While food in the resort are a bit pricey and yes I agree, not out of this world great, there are more options to choose... More 

Helpful?
2 Thank Kerwin L
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Kerwin L, Thanks for explaining the rich history and legacy of Banyan Tree Phuket. Thank you for adorning our Banyan Tree with your memory leaf, and it will always be there as a little treasure for your daughter to behold. I trust everything is going well now at Hong Kong. We look forward to your next visit. Kindly contact... More 

Phuket
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

The resort and room size is much larger and better maintained than I expected. Gym has satae-of-the-art equipments that you can really enjoy. The resort is perfect place for all the family. There are a variety of options in a number of restaurants.

Review collected in partnership with Banyan Tree

Helpful?
1 Thank jongwook113
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear jongwook113, Thank you for your precious time to compliment Banyan Tree Phuket and its team. How nice to note that the entire place and the accommodation have exceeded your expectations. I am glad that our Fitness Center pleased you with the up-to-date features, and you also enjoyed excellent multiple cuisines to choose from. In short, we are delighted that... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Spent 5 nights in a single villa could not have been more satisfied, staff were great always there to make our stay great always with a smile. Food first class as was service. Each villa has bikes you can use and the resort has golf buggies to drive you around. The entire Laguna area is also serviced by a free... More 

Helpful?
2 Thank 592covey
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear 592covey, Thank you for taking your time to provide us with your invaluable feedback. It gave me pleasure to hear how much you enjoyed the high-end cuisine and service we offer. Apart from the best comfort and convenience, I am thrilled to read that everyone consistently treated you with genuine courteousness and friendliness. I do hope that all the... More 

Sydney, Australia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 October 2016

First time back to the Banyan Tree Phuket in nearly 10 years left me feeling that whilst its still a really good resort, it was not quite as amazing as I remembered it being. The good The villas have been, are being, updated since our last visit. My family of 4 were in a 2 bedroom spa\pool villa and it... More 

Helpful?
2 Thank TheClairvoyant
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear TheClairvoyant, It is always an honor to welcome our loyal guests at Banyan Tree Phuket. Thank you for your helpful feedback on the various aspects of your stay. To my disappointment, it was not reminiscent of your previous stay. Your feedback seems fair given the circumstances during which you have stayed with us. It was the Golden week and... More 

Malaysia
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 October 2016 via mobile

Need a place to conduct training or workshop? Banyan Tree Phuket is one of the best location to do it! The Banquet Team is very flexible and accommodating all our request to make it a successful one. K. Tom & K. May from Banquet Team and other F&B Team member under the guidance of K. Boyd always ensure our event... More 

Helpful?
1 Thank JonTeoh
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear JonTeoh, Thank you for choosing Banyan Tree Phuket to host your event and to look after your guests. It is nice to see that there is no shortage of hospitality, creativity or attention to details throughout your event. Your review underlines another strength of our resort. Khun Tom, Khun May, along with entire Event and Banquet as well as... More 

Los Angeles
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 13 October 2016 via mobile

Location is in the Laguna planned community. Upon entering, it has the feel of a Nusa Dua in Bali, or of another planned development in Hawaii or someplace in the southern or western states. Thus, it is pleasant but not really reflective of the local culture or atmosphere... which is fine for me since I have experienced a lot of... More 

Helpful?
1 Thank maptraveler
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear maptraveler, Thank you for sharing your thoughts about your stay at our resort. I am glad to know that you and your family had an enjoyable experience overall. Your extensive review is really helpful with lots of advice and suggestion on how we may enrich our guest experience. As associates who have been with the resort and brand for... More 

Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 October 2016

Enjoyed the stay at the individual villa and was absolutly great!the longest pool so far I have tried...the complimentory yoga class and the massage was exceptional,breakfast with 3 type of fruits n champagne,arrival drinks and the flower bouquet provided was great! Total privacy with your own swimming pool and Jacuzzi very tall wall outside your villa will give you 100%privacy... More 

Helpful?
2 Thank Alimanzur
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Alimanzur, It is a great pleasure reading of your memorable moments throughout your time at this Sanctuary for the Senses. I am glad to hear that everything surpassed your exacting expectation. Thank you for your kind endorsement of our unique hospitality experience. Please contact me at gm-phuket@banyantree.com to personally take care of your return visit. Cordially, Sriram Kailasam General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $485 - $2,005 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#9 Top resorts Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#13 On the Beach Hotel in Thalang District
#15 Spa Hotel in Thalang District
#17 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
39 questions
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Westerham, United Kingdom

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Questions? Get answers from Banyan Tree Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the very best showers I have had in many a hotel!”
 of 5 bubbles susan040240, 2 Dec 2016 | Read review
“ask fro a suite with a private pool”
 of 5 bubbles golftravelmaniac, 30 Nov 2016 | Read review
“Signature Pool Villa is wonderful.”
 of 5 bubbles Hokigai, 31 Oct 2016 | Read review
“Couples the Banyan Tree Villa is enough, for families with young kids I recommend the 2 bedroom signature pool villa.”
 of 5 bubbles kerwinl2014, 23 Oct 2016 | Read review
“When asking for Villas, check for adjoining properties as noise can be an issue”
 of 5 bubbles TheClairvoyant, 15 Oct 2016 | Read review
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