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Banyan Tree Phuket

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1,572 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
Sydney, Australia
Reviewed 17 February 2013

We have just returned from spending a week at the wonderful Banyan Tress Resort Phuket. While a little costly, the service and attention to consumer easily made the cost worthwhile. The level of service displayed by the staff at Bayan Tree is second to none! The rooms are amazing and the facilities fantastic. Do yourself a favour and book a...

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2Thank Catherine S
A TripAdvisor Member
China Suzhou
1 review
2 helpful votes
Reviewed 15 February 2013

Banyan Tree Hotel beautiful environment, service is very warm. Free bike loan service is very good. very nice.I well go to Banyan Tree Phuket again. thank you . I believe there will be more Chinese tourists to the banyan tree in the future, hope that 24 hours of Chinese service.

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2Thank A TripAdvisor Member
Reviewed 15 February 2013 via mobile

Spent 9 nights in the Spa Pool Villa an I can honestly say it was the best hotel experience I have ever had What a beautiful place. The staff are amazingly friendly and professional. The food is second to none and the Villas are pure luxury We ate at Saffron the one night and had an amazing meal The buffet...

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1Thank acekicker77
Reviewed 6 February 2013 via mobile

Our family of 6 visited the Banyan Tree. It is set on an incredibly large property, that is lush - pristine - and beautiful. Loved Using the bicycles to explore - the service was great - I recommend the sushi restaurant - great chef and Superb service by FON - the SPA is more than heavenly and the most incredible...

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1Thank Ayangara
Barnsley, United Kingdom
Reviewed 6 February 2013

It's fair to have the very highest expectations of the famous Banyan Tree: The reputation is second to none and the price tag matches.  We spent three days in a private pool villa and were not disappointed. The accommodation is wonderfully designed. Spacious living areas and a beautifully maintained secluded garden and generous size pool, with plenty of places to...

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1Thank Wandering_Moley
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear Ayangara, Thank you for sharing your feedback with us. It is a shame that small details made your stay less than perfect – typical Banyan Tree stay, which is what we aspire to do. These details have been taken note of and our engineer and housekeeper will take the necessary steps to fix them and retrain the team. My...

Adelaide, South Australia
Reviewed 1 February 2013

The Banyan Tree Phuket has been around a while so it is showing it's age, but the Thai's do an excellent job at keeping the hotel spotless. We stayed in a deluxe two bedroom villa which had a private pool and spa and were very happy with the quality and size of the room. All five showers (1 by the...

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1Thank Designsusi
Glyfada, Greece
Reviewed 31 January 2013

There are no words to describe this resort. The location, the size and interior of the villas, the service, just everything, was excellent. The villas are fuly equipped with everything down to the smalest detail (except a hair dryer !!!). The nearby beach also gives you the option to go for a nice swim or a meal in the local...

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Thank TonyD_Glyfada_Greece
Reviewed 25 January 2013

I am still at the banyan tree day 10/14. I can tell you everything here is very good, but I was expecting outstanding. The only exception is the beach 'service', towles and dirty tables are left for hours until someone comes along and the staff have to clean them. I would not be impressed if i walked into a restaurant...

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5Thank idenjohn
Sydney
Reviewed 22 January 2013

My partner and I stayed in a pool villa for three nights and a Garden villa for one night during our stay in Phuket. It was my first time staying at this resort, however my partner has visited the resort about ten years ago when it first opened and is disappointed the fact that nothing has changed since his last...

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2Thank KaKaKM
Singapore, Singapore
Reviewed 22 January 2013

never thought it's going to be such an amazing place. we had a very special welcome on arrival by the hotel staff. each guest was so special to them. awesome interiors, recreations, room service, surroundings. Excellent place, my wife was in love with the hotel. it's a super value for money.

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1Thank HeavenAsh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $481 - $1,999 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Top resorts Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#13 On the Beach Hotel in Thalang District
#15 Spa Hotel in Thalang District
#17 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
39 questions
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Westerham, United Kingdom

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Questions? Get answers from Banyan Tree Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can afford it, pick a laguna villa”
 of 5 bubbles Henry_Rome, 5 Dec 2016 | Read review
“Avoid any non refurbished villas”
 of 5 bubbles 676georger, 5 Dec 2016 | Read review
“One of the very best showers I have had in many a hotel!”
 of 5 bubbles susan040240, 2 Dec 2016 | Read review
“ask fro a suite with a private pool”
 of 5 bubbles golftravelmaniac, 30 Nov 2016 | Read review
“Signature Pool Villa is wonderful.”
 of 5 bubbles Hokigai, 31 Oct 2016 | Read review
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