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2018-01-29 2018-01-30
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    Supalai Resort & Spa Phuket

    69/9 Moo.6, Ao Po-Lang Daeng Rd, Paklok, Phuket 83110, Thailand
    Lowest prices for your stay
    2018-01-29 2018-01-30
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    Traveller (102)
    Room & Suite (33)
    Pool & Beach (28)
    • Excellent18%
    • Very good36%
    • Average30%
    • Poor11%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (119)
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    1 - 5 of 76 reviews

    Reviewed 2 weeks ago

    we arrived in the evening after a long day and found that we were allocated wrong room. they gave us another room. mind you the rooms are poor standard with lizards in the rooms, bathroom very tired looking with floor tiles broken and discolored. All...More

    Thank pinkii2018
    Response from Supalai, General Manager at Supalai Resort & Spa PhuketResponded 1 week ago

    Dear Guest, Thank you very much for stayed with us, your comments give us a chance to improve our service.

    Reviewed 11 August 2017

    I spent 5 nights at the Supalai Resort and had a wonderful and very relaxing vacation. As other reviewers have mentioned, the hotel is host to a large number of Chinese tour groups. It is therefore a little chaotic in the morning (before 9 AM)...More

    Thank Kristin D
    Reviewed 5 May 2017 via mobile

    Myself and my partner arrived and were surprised to see that there were no other guests. While walking around you would see 7+ staff trying to keep themselves busy not knowing what to do. The room was a nice size with a very nice view...More

    1  Thank gtodd123
    Response from Supalai, General Manager at Supalai Resort & Spa PhuketResponded 7 May 2017

    Supalai, General Manager at Supalai Resort & Spa Phuket, responded to this review, Jan 11, 2017 Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services. Sincerely...More

    Reviewed 27 April 2017

    Very quiet resort, very out of the way but very peaceful. The front office, food & beverage and Bell/Concierge staff were provided excellent and genuine service. I had booked the incorrect date and the front off staff did their best to accommodate us with another...More

    Thank Andrew S
    Response from Supalai, General Manager at Supalai Resort & Spa PhuketResponded 30 April 2017

    Dear Guest, Thank you very much for your comments, those are very important for us to improve our services, and most delighted to learn that you are happy with our services. Best regards, Supalai Management Team.

    Reviewed 12 March 2017 via mobile

    I stayed here with friends 5yrs ago after our week long Sunsail charter exploring the amazing islands. And I'm here again after another Sunsail trip! We couldn't me more pleased with Supalai...the ambience, the view, the accommodations and the staff and the price! We had...More

    1  Thank LynnNoble
    Response from Supalai, General Manager at Supalai Resort & Spa PhuketResponded 14 March 2017

    Greeting from Supalai Resort & Spa, Phuket I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service your received. Looking forward to welcoming...More

    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$50 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Spa Hotel in Thalang District
    • #51 On the Beach Hotel in Thalang District
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 164
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Orbitz, Travelocity, Ctrip TA, Priceline, HotelQuickly, TripOnline SA and Cancelon so you can book your Supalai Resort & Spa Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Thalang District
    • Also Known As
    • Supalai Resort And Spa Phuket ,
    • Supalai Resort & Spa Phuket Hotel Thalang ,
    • Best Western Thalang ,
    • Best Western Phuket ,
    • Phuket Best Western ,
    • Best Western Supalai Hotel ,
    • Supalai Resort & Spa Phuket Thailand
    Add Photo Photos
    Traveller (102)
    Room & Suite (33)
    Pool & Beach (28)
    Dining (9)
    Hotel & Grounds (66)
    Bathroom (2)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Subject: Suspected syndicate in scamming hotel guest To Supalai Hotel Management, Please take note that to-date we have yet to receive any respond from your management with regard to the complaint form I submitted on behalf of my friend on 22nd September 2016 as attached. He expect a satisfactory explanation, action and compensation in return for the THB5,000 loss he suffered as payment threatened demanded by the impersonal cum con artist which was supported by your hotel staff and we suspect that it is a syndicate your staff teamed up with outsider. We reserved our right to make police report as we have video clips showing your staff holding the room files with our private and confidential details which he purposely went reception desk and bring it instead of bringing security guards which was what we expect. As mentioned in the complaint form, please answer us that why would your staff which was already in our room witnessed the emotional uncontrollable and dangerous transgender hitting her head herself had failed to help us vacating her and went out and come back to our room with our room file ? instead going out and come back with security personnel or to get more help to assist your room guests whom was in dangerous situation? Bringing our room files with all our passports to show to the transgender is totally not helping the situation, unacceptable and putting your room guests at more risks by exposing our particulars. Is it your hotel's policy not to put your hotel guests' safety in the first place? And shows your guests photocopy passports to outsider without your guests' consent? Please respond within two days before we cc this email to the followings parties Thailand tourism board - China embassy- China tourism- Phuket tourism- Agoda- Trivalgo- Thank you. Regards
    5 October 2016|
    Response from Supalai | Property representative |
    Dear Sir, Thank you very much for your comments, our management concerned had replied to your email since yesterday. Best regards, Supalai Management Team
    19 September 2016|
    Response from Supalai | Property representative |
    The hotel can arrange airport pick up transfer at below details: Private car : 700 baht per way per car from Phuket International Airport to Hotel, with maximum 3 persons. Private minibus: 900 baht per way per mini bus... More
    Room Tips
    "as it is the only hotel on the hill rooms are quiet but very old with lizards and mosquitos in it."
    Read review
    "Ask for room on a higher floor with view of the bay (most have)"
    Read review
    "the rooms have ANTS everywhere"
    Read review
    "I think all the rooms are seaview, but the poolside villas look good."
    Read review
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