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El Hana Hannibal Palace Hotel

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El Hana Hannibal Palace Hotel
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207 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Reviewed 9 February 2017 via mobile

Worse service ever..starting from doorman almost insulted us because we took time to ask the receptionist...many hookers activities and dirty aging hotel...Spa dirty and towels used many times without wash...very bad experience Many staff look like thugs...not proper hotel staff

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2Thank Sam H
cardiff
Reviewed 24 January 2017

Who in their right mind gave this hotel a 5 star rating. it's not even a 2 star in my opinion. hotel is dirty very old and nasty. staff were rude and not helpful. it's a shame because sousse has lovely hotels but this is not one of them. avoid.

Review collected in partnership with Alpharooms
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1Thank adamhamiltonj
Southampton
Reviewed 25 August 2016

We just came back from 2 weeks at the Hannibal Palace. after reading the review, I was concerned but we were pleasantly surprised. We booked 2 rooms, 1 for us and 1 for the kids ( 16 and 12 years old). When we checked in we were shown the rooms and were offered a suite instead, the rooms were fine...

Review collected in partnership with Amoma.com
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1Thank etoileSouthampton
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest, It is always a pleasure to recieve complimentary reviews like yours. We really appreciate the time and effort you have taken to share this opinion of your recent holiday at the Hannibal Palace. Looking forward to seeing you again soon. Best Regards

County Wexford, Ireland
Reviewed 7 June 2016

Just returned from our trip to Port el Kantaoui and our stay in the El Hana Hannibal Palace which we enjoyed very much. This Hotel is central and beside the Port, with lovely coffee shops and places to sit and have a beer. The Hotel is spotless and the food was excellent with a good mix of choices of hot...

Review collected in partnership with Alpharooms
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2Thank W7763DYdenisem
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on your holiday experience at the Hannibal Palace Hotel. Our customer's comments are very important to us as only through their objective observations and remarks we are able to measure our performance. We hope to see you again in the near future and to have the opportunity to...

Reviewed 18 May 2016

went on September, weather was lovely, pools were great, my favorite was the one with the bar in it where i was able to read a book in the water while seating at the bar :) , has a private beach where the water is so clear and is a long way until it gets deeper, is close to the...

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Thank 8bianca8
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest, it is always a pleasure to recieve complimentary reviews like yours. We really appreciate the time and effort you have taken to share this opinion of your recent holiday at the Hannibal Palace Hotel. We thank you also for the kind words about our staff, they really appreciate. Once more we thank you for posting your review and...

Canterbury, United Kingdom
Reviewed 27 February 2016

Went to his hotel after a great Christmas and new year in another hotel. The difference was un believable. The main parts of the hotel were cold no heating and staff insisted on opening the doors which let a load of cats in to sit on the seating. This is what the Manage/Owner wanted. Finding staff for the bar during...

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Thank welshhillman
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear guest's Thank you for taking the time to write your feedback on your holiday experience at Hannibal Palace hotel. Our customer's comments are very important to us as only through their objective observations we are able to measure our perfomance and improve certain aspects of service. We have taken good note of your remarks and have passed them to...

Glasgow, United Kingdom
Reviewed 14 February 2016

Lovely hotel with very friendly helpful staff, spa was amazing lovely girls and amazing treatments would recommend this hotel the location is very good a few minutes walk to marina and shopping area !!

Review collected in partnership with Alpharooms
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Thank L154m3
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest's Firstly we would like to thank you for taking the time and effort to write and share this complimentary review of your stay with us at the Hannibal Palace Hotel. We are delighted to read your beautiful reviews and sincerely thank you for encouraging and kind words on our staff, spa treatments and location. We hope that you...

Perth, Scotland
Reviewed 12 February 2016 via mobile

This is our third visit to this lovely hotel. Staff on each occasion have been wonderful, despite the current situation they are more than welcoming. The resort itself is very quiet and you can't help but feel for the tourism industry here it's clearly suffering, despite that staff are very upbeat and can not do enough to help you. There...

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Thank B3thArfa0ui
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Mrs Arfaoui, Thank you for the time you have taken out of your day to write and share this review of your recent stay with us at the Hannibal Palace hotel. We are very grateful for the complimentary description of the food and also of the room we accomodated you in during your stay. It's our goal to make...

Glasgow, United Kingdom
Reviewed 12 January 2016

This hotel is in the best location in the area as its right next to the marina which is beautiful with a French feel to it ...the staff are very welcoming ,accommodating and friendly,eager to please and make your stay the most enjoyable as possible .the rooms are very clean and comfortable but some would say dated ..I say retro...

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2Thank Jen8007
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest's It is always a pleasure to recieve complimentary reviews like yours . We really appreciate the time and efforts you have taken to share this opinion of your holiday with us at the Hannibal Palace hotel. We thank you for your very kind words about the hotel location, the staff and rooms. We look forward to seeing you...

u.k
Reviewed 10 January 2016

Since my last visit to the hannibal palace (march 2015) I have noticed a considerable change, there is a night club built on to the side of the main entrance, the club opens about 8pm and goes on till the early hours of the morning, usually around 4am, 7 days a week, the music is very loud and is non...

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3Thank gomez57
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this review

Dear Guest's Thank you for taking the time to write your reviews about the Hannibal Palace hotel. We have taken good notes about your remarks and have passed them to the hotel direction for information and further revision and we apologize for any inconviniences in our service. Also we thank you for pointing out the good food and the cleanliness...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Food & drink at the hotel
Tapas locas
Tapas locas
Cuisines: Spanish
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Laundry Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Hana Hannibal Palace Hotel

Address: Zone Touristique, Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range: $20 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Hana Hannibal Palace Hotel 4*
Number of rooms: 250
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Also Known As:
Hotel Hannibal Palace
Hannibal Palace Port El Kantaoui
Hannibal Palace Hotel
Hannibal Hotel Tunisia
Hotel Style:
#16 Spa Hotel in Port El Kantaoui
#17 Luxury Hotel in Port El Kantaoui
#18 On the Beach Hotel in Port El Kantaoui
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Questions & Answers

Here's what travellers have asked, with answers from El Hana Hannibal Palace Hotel staff and other travellers.
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Questions? Get answers from El Hana Hannibal Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms are quieter”
 of 5 bubbles etoileSouthampton, 25 Aug 2016 | Read review
“bring winter clothing if there during November to March”
 of 5 bubbles welshhillman, 27 Feb 2016 | Read review
“Ask for a direct sea view”
 of 5 bubbles jd2412, 14 Jul 2015 | Read review
“ask for a sunny sea view room . my penthouse room was worth every penny extra. Regular rooms are a great standard though.”
 of 5 bubbles 549dennis, 7 May 2015 | Read review
“Our hotel room was 509 which overlooked the marina and we found it lovely in the evening with such a nice view but the entertainment stage outdoors is on this side but as I said once the doors are closed the noise is muted.”
 of 5 bubbles POBDublin, 23 Sep 2014 | Read review
5 of 5