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Palm Wings Ephesus

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Palm Wings Ephesus
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432 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Reviewed 13 November 2016

My family and I went for a week. The first two days we were said the hotel had a 30% occupation and it was cristal clear in the buffet restaurant with very few dishes and usually either old food (not renovated) or just inadequate. For three days it was a ghost building cold and lacking basic services. The staff was...

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Thank Jesus G
Nottinghamshire, United Kingdom
Reviewed 2 November 2016

We stayed here for the last week in October(three adults and two kids) and although it was quiet because it was near the end of the season, the staff made it really good, especially the bar staff (Turgut, you were great with the adults and the kids) and all the restaurant staff who could not do enough for us. We...

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3Thank tomandsarah01
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you very much for taking the time to review Palm Wings Ephesus. We are very glad to read that you have spent such a lovely time here with us. Your kind words are being forwarded to our Hotel management & Bar Staff, and we hope that you'll choose once more for Palm Wings to spend your holiday...

London, United Kingdom
Reviewed 1 November 2016

We last stayed here some four years ago and since then it has been renovated. All the rooms have been refurbished, the pools upgraded and the bar and lounge area greatly improved. This is a good all-inclusive hotel, with a nice location - you can enjoy lovely sunsets over the Aegean. The food was ok, but a little repetitive. One...

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1Thank 282deboraht
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are very happy with your positive review about Palm Wings Ephesus, and pleased to read that you were generally satisfied with our facilities and services we offer to our guests. We hope to be welcoming you here once again in the nearer future! With kind regards, Nihal Süzen Ayaz Guest Relations Manager grm.efes@palmwings.com.tr

Reviewed 1 November 2016 via mobile

Absolutely lovely hotel, staff were amazing especially Turgut who we had many laughs with. Food was a bit repetitive but its to be expected this time of year, it was still nice though. Animation team and entertainment could of been better, it was ok if you were 3 years old. This is one of the cleanest hotels I've ever been...

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Thank Tracey S
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are glad that you have taken the time to write about Palm Wings Ephesus, and pleased to read that you have spent such a great time here. We hope this is a holiday you will remember for a long time, and it is our pleasure to welcome you here once more! With kind regards, Nihal Süzen Ayaz...

Chelmsford, United Kingdom
Reviewed 31 October 2016

Just got back traveled as a couple spent 7 day end of October. Had a really nice time very relaxing.😊 Hotel staff very friendly and reception staff very helpful. Our room was on the first floor not much of a view and a little noisy in the morning some times. This was in the main hotel facing the water slides...

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1Thank Captainsnuggleton
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, I enjoyed very much reading your review following your recent stay with us. I am delighted you had such an enjoyable time in Palm Wings Ephesus, and I hope memorable too. Everything we do here at the Hotel is to make our visitors feel 'at home' and welcome whilst they are staying. It was an enormous pleasure to...

Reviewed 24 October 2016 via mobile

The location is great, by the sea from where you can enjoy beautiful sunsets! We loved walking by the sea at sunset! Food was great, really tasty and a lot of choice. The boys liked having pizzas, burgers or Turkish pastries filled with cheese/ meat at lunchtime but there different options. snacks are available the whole day so there was...

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2Thank HindHind
Reviewed 24 October 2016 via mobile

Hotel lovely and clean, beach lovely, food was nice snack bar repetitive, alchol poor not much choice for all inclusive, however we had a fantasic time and the animation are fantastic they made our stay very enjoyable Fifi top guy! Momo zumba was fab! Safa and Kiki was very good with the children we had a lovely time Thank you!...

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1Thank wotruupto
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you very much for taking the time to share this review. I'm delighted to see that you enjoyed your time with us and had a lovely stay. We hope to be your host again in the nearest future. Kind regards, Nihal Süzen Ayaz Guest Relations Manager grm.efes@palmwings.com.tr

Dundee, United Kingdom
Reviewed 24 October 2016 via mobile

Spent 7 days at hotel excellent clean friendly hotel great food a lot to do for the children best part has to be the animation(entertainment team) great entertaining shows at night led by fi fi great dancing moves by crazy momo also safa khaoula umut all round great people

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Thank lunan84
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are very happy with your positive review about Palm Wings Ephesus, and pleased to read that you were satisfied with all our facilities and services we offer to our guests. We hope to be welcoming you here once again in the nearer future! With kind regards, Nihal Süzen Ayaz Guest Relations Manager grm.efes@palmwings.com.tr

Reviewed 24 October 2016 via mobile

We had a fantastic time at Palm wings! Group of 8. Hotel lovely and clean, rooms clean and spacious. The animation team Fifi, Momo, kiki ,safa and omut wer brilliant with the children! Very friendly and always made us laugh! Food was lovely. Torgut the bar man was fantastic and Husan the night manager was the best!!! Looked after us...

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Thank deenmarty
NihalSuzenAyaz, Konuk İlişkileri Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Here by we would like to thank you for taking the time to write a review about Palm Wings Ephesus and for your recommendations, your kind words regarding the facilities, services and staff are very much appreciated. We will forward your motivating words of appreciation to the staff you've mentioned and their managers. We hope to welcome you...

Kusadasi, Turkey
Reviewed 21 October 2016

only hotel whith popcorn as snack som budy have tel them popcorn is not bar snack :-) only vip gest get snacks so funny u need have to be friend of mangment get nice snack avoid this hotel pleaseeeeee i was befor her was much beter hotel but resontly quality sucks

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2Thank hossein5871

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Palm Wings Ephesus

Address: Pamucak Mevkii, Kusadasi 35920, Turkey (Formerly Surmeli Efes)
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Price Range: $79 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Wings Ephesus 5*
Number of rooms: 456
Reservation Options:
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Also Known As:
Surmeli Efes Hotel Kusadasi
Surmeli Efes Kusadasi
Efes Surmeli Hotel
Efes Surmeli Kusadasi
Hotel Style:
#3 Spa Hotel in Kusadasi
#4 Luxury Hotel in Kusadasi
#4 On the Beach Hotel in Kusadasi
#22 Romantic Hotel in Kusadasi
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Questions & Answers

Here's what travellers have asked, with answers from Palm Wings Ephesus staff and other travellers.
34 questions
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Questions? Get answers from Palm Wings Ephesus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go when a lot of people is expected”
 of 5 bubbles T8491GRjesusg, 13 Nov 2016 | Read review
“All rooms are lovely but the top floor suits are wonderful”
 of 5 bubbles tomandsarah01, 2 Nov 2016 | Read review
“Higher floor rooms have better views. Rooms on the slide pool side of hotel don't get the sun.”
 of 5 bubbles Captainsnuggleton, 31 Oct 2016 | Read review
“enda hotel med popcorn som snack”
 of 5 bubbles hossein5871, 21 Oct 2016 | Read review
“High up and opposite to late night theatre”
 of 5 bubbles Binks0045, 18 Oct 2016 | Read review
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