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Palm Wings Ephesus

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Palm Wings Ephesus
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432 Reviews from our TripAdvisor Community

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Showing 105: English reviews
London. UK
Reviewed 10 October 2016

Once you have checked in and shown to your room, no-one makes an effort to familiarise you with the hotel, which I found to be very sad as it is a very big hotel. We managed to explore and find out what's what, I know some of the other guests had the same problem. Don't be sucked in by the...

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Helpful?
Thank Turkan17
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you so very much for taking the time to review Palm Wings Ephesus on TripAdvisor Regarding your observation about our Entertainment staffs behaviour, have you contacted either the Guest Relations to them know about it? These kind of behavioural issues are not tolerated and need special attention and immedeate action. As time has passed we are not...

Sofia, Bulgaria
Reviewed 9 October 2016

Me and my husband visited at the hotel for a week in July 2016 as it was our 4th holiday in Turkey and second in Kussadasi. On arrival at 7 a.m., as previously requested, we asked for a room on higher floor with king size bed. Instead, we were given a room on the second floor with two separate beds...

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1Thank MaggieSh
Reviewed 8 October 2016 via mobile

Momo makes me crazy when he start dancing. Bob has very beautiful eyes and he is so talented Safa is a cute boy. He is very atractive. One of the best artists that I have ever seen. I hope i will see all of the team next year!😊❤

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Helpful?
1Thank Temenujka K
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are delighted you had such a lovely stay with us and truly thankful for your glowing review about Momo. Thank you for staying with us. Warm regards, Nihal Süzen Ayaz Guest Relations Manager

Tehran, Iran
Reviewed 8 October 2016

this hotel is awesome , I traveled there with all inclusive service ... everything was perfect in this hotel , the absolute peace ....staff are amazing , my sister had a flue all the time over there and they delivered the food to my sister' room free of charge ... just because she was sick ... I can not believe...

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Helpful?
Thank ella3030
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear guest, It was truly exciting receiving your wonderful review and most of all we were delighted to read that we have exceeded your expectations. We certainly look forward to welcoming you back. With warm regards, Nihal Süzen Ayaz Guest Relations Manager

Reviewed 8 October 2016 via mobile

This resort is amazing and I have been to palm wings beach before and it was also great. The staff here are very friendly and I have made close friends with a few of them. I am very sad to leave. Special thanks to Momo, Safa and fifi! Also staff from the shop Cahit and Kursat! Thank you for making...

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Helpful?
Thank Amber S
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We were more than happy to read that you had a great stay with us and that you have enjoyed your visit in all aspects. We would love to welcome you back very soon. Kind Regards, Nihal Süzen Ayaz Guest Relations Manager

Reviewed 8 October 2016 via mobile

Animation team are all such a good laugh and will always make you smile. Safa and Momo are lovely. Momo is an amazing dancer just ask him I'm sure he will show off! Entertainment manager is lovely too, he let us request songs by the pool. There is entertainment all day to participate in and then a show every night....

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Helpful?
Thank Carla G
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you so very much for taking the time to review Palm Wings Ephesus on TripAdvisor. We are thrilled to read that you had such a lovely stay and that you enjoyed our service and the hotel facilities,and like to read that we that your experience of the hotel and staff was such a memorable one. It is...

Reviewed 8 October 2016 via mobile

Hotel is more than wonderful! The rooms are perfectly decorated, cleaned every day and linen changed daily. Pools are large and clean, wonderful children separately. Water slides are attractive and well monitored by lifeguards. The beach of the sea is well maintained, but it would be good to have a freezer with water closer.The food in the hotel is excellent!...

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Helpful?
Thank Anna K
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, I enjoyed so very much reading your review following your recent stay with us. I am delighted you had such an enjoyable time in Palm Wings Ephesus, and I hope memorable too. Everything we do here at the Hotel is to make our visitors feel 'at home' and welcome whilst they are staying. It was an enormous pleasure...

Reviewed 7 October 2016

Well this is my eighth stay at the new look palm Wings ex Surmeli Efes Hotel and what a wonderfull job the new owners have done to give this great hotel a huge make over. The new firm have employed a great many of the staff who worked at the Surmeli and it was very nice to see a lot...

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Helpful?
Thank David A
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you very much fory our "amazing" review ! It will be our pleasure to have another opportunity to show you the gracious hospitality ands uper service for which we are known. We look forward to welcoming you again soon at Palm Wings Ephesus. With kind regards, Nihal Süzen Ayaz Guest Relations Manager

Reviewed 5 October 2016 via mobile

I've been in this hotel for about one week its an awsome hotel so many variety of food so many pools nice slides and cool thing about this hotel is the show mr.fifi's awsome performance you dont want the show to finish im so gonna come back to here just for mr.fifi ❤️❤️

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1Thank Poorya H
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you very much for taking the time to share this review. I'm delighted to see that you enjoyed your time with us and had a lovely stay. We hope to be your host again in the nearest future. Kind regards, Nihal Süzen Guest Relations Manager

Reviewed 3 October 2016

It must be feeling. It s excellent personal, foods and everything. I can not see some deficiency in the hotel. Everything is cool. Please think about seeing the turkish foods. It is amazing taste in the world...

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Helpful?
Thank Дани В
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you so much for the 5-Star review here on TripAdvisor. You are valued guest for us and we appreciate you giving us the opportunity to host you during you recent trip to Pamucak. We look forward to welcoming you back for stay with us ! Nihal Süzen Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Palm Wings Ephesus

Address: Pamucak Mevkii, Kusadasi 35920, Turkey (Formerly Surmeli Efes)
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Price Range: $79 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Wings Ephesus 5*
Number of rooms: 456
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Also Known As:
Surmeli Efes Hotel Kusadasi
Surmeli Efes Kusadasi
Efes Surmeli Hotel
Efes Surmeli Kusadasi
Hotel Style:
#3 Spa Hotel in Kusadasi
#4 On the Beach Hotel in Kusadasi
#4 Luxury Hotel in Kusadasi
#22 Romantic Hotel in Kusadasi
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Questions & Answers

Here's what travellers have asked, with answers from Palm Wings Ephesus staff and other travellers.
34 questions
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Questions? Get answers from Palm Wings Ephesus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go when a lot of people is expected”
 of 5 bubbles T8491GRjesusg, 13 Nov 2016 | Read review
“All rooms are lovely but the top floor suits are wonderful”
 of 5 bubbles tomandsarah01, 2 Nov 2016 | Read review
“Higher floor rooms have better views. Rooms on the slide pool side of hotel don't get the sun.”
 of 5 bubbles Captainsnuggleton, 31 Oct 2016 | Read review
“enda hotel med popcorn som snack”
 of 5 bubbles hossein5871, 21 Oct 2016 | Read review
“High up and opposite to late night theatre”
 of 5 bubbles Binks0045, 18 Oct 2016 | Read review
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