We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Grand Jebel Hafeet Al Ain

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Mercure Grand Jebel Hafeet Al Ain
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

853 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 708: English reviews
1 review
Reviewed 5 days ago NEW via mobile

It's a fun place to be for happy hour or an early dinner. Great staff, friendly hostess and excellent food & beverages. Am loving so the view and place. I spent nice time after long time. Eager to come again. Regards Wasim

Helpful?
Thank wasim13
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Wasim, Thank you so much for your wonderful comments! I’m pleased to hear that you had a great experience with our hotel and enjoyed your stay. We are looking forward to welcoming you back hopefully soon!. Yours sincerely More 

1 review
Reviewed 5 days ago NEW

Poolbar&Restaurant is good.very nice experince in evening spend in open air ,Great staff that know the true value of customer service special mention for reception and the restaurant first class service, the evening menu was varied and the food exceptional.appereciate to Restaurant asst.Manager.

Helpful?
Thank shahul h
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, I am very happy to hear your stay was an exquisite one! My team will be pleased to know that we made an unforgettable stay especially, thank you for recognizing our team members who are providing with exceptional service the Reception and Restaurant Team I trust you have an enjoyable one for a reminder of your stay. Yours... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This hotel is located up a mountain road in Al Ain. It's absolutely a great hotel to visit. Several restaurants, a pool, and a great view overlooking Al Ain make this a special place especially after the sun goes down. All of the staff was really kind and we were upgraded to a room overlooking the city at no charge... More 

Helpful?
1 Thank Ron R
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, We are delighted to learn that you had a wonderful stay with us at Mercure Grand Jebel Hafeet Al Ain. I was pleased to hear that you had an excellent stay and that the staff had ensured that you were well looked after and had an unforgettable stay. Furthermore, it was lovely to read that you had enjoyed... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

we were visited mercure on Saturday, it was amazing experience for all my family and me. breath taking views no any ware in UAE. we had lunch in Le Belvedere Restaurant and all the junior staff were friendly and well caring on us specially Katkat. i want to thank her, for service she has given to us. i was really... More 

Helpful?
1 Thank DanialCraig
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, We very much appreciate your comments regarding your amazing stay at the Mercure Grand Jebel Hafeet Al Ain. I was pleased to hear that you had an excellent stay and that the staff had ensured that you were well looked after and had an unforgettable stay, Kindly be assured that I will personally extend your message to Ms.... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

Great hotel at a great location with fantastic views of Al Ain. The biker group I was with had an excellent buffet dinner and a great night in the night club which I think was called the Lawrence Bar and restaurant. This included a disco and Arabic cabaret with a belly dancer. In short an enjoyable stay.

Helpful?
1 Thank Charles S
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Charles, It always delights us when guests leave with a good experience of their stay with us here at the Mercure Grand Jebel Hafeet Al Ain. It is always a pleasure to receive positive feedback. We are glad that you like the dinner buffet and you enjoyed your night at Lawrence's bar. Thank you again for sharing your... More 

Bilbao, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have spent more than 2 weeks in this hotel and i am staying one more because of work. Perfect place to relax after a long working day, it is a very quiet hotel with a nice view on Jebel Hafeet. I am delighted with the wonderfull staff working here, they are all very kind and willing to help. The... More 

Helpful?
1 Thank ldemiguel2000
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, I am very happy to hear your stay was an exquisite one! Thank you for your wonderful review and recommendation. My team will be pleased to know that we made an unforgettable stay for you, hoping to assist you again in the near future. Kindly be assured that I will personally extend your message to Mr. Rana your... More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

I was in Mercure grand hotel Alain with my friends and family and I want to thanks all the service staff coz they are very nice and friendly because we eat in pool restaurant and after that we move for shisha in AlKhayam and we meet Mr. Yousef as he welcome us and sure we will came back.

Helpful?
Thank Mohamed A
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay with us at the Mercure Grand Jebel Hafeet Al Ain. I’m pleased to hear you are having a wonderful time with our hotel and thank you for recognising our team members who are providing with exceptional service. assured your comments will be conveyed to the staff concerned... More 

Paris, France
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

This hotel has the best view on Jebel Hafeet and make reconnect with nature easily. The hotel rooms need some refreshments as it is a 13 years old building. A special thanks to Hael and Chef Rahma for the amazing restaurant service and omelettes. If I had to rate the team it will be 10/10 but the facilities / rooms... More 

Helpful?
Thank Badredin B
Bouchra R, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. As for the rooms, we have noted your comments and we would like to share with you that we are in the process of upgrading for some changes for the rooms. We trust that after its completion, you will notice the difference & improvement at your next visit.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I spent three wonderful days with my wife at this hotel and we'll be back again. The stuff is very nice, our hotel room was great with wonderful view and pool area was excellent. If you want to get away, far from the city rush and cars, come here. Sounds of silence with perfect view. Only, but it's my opinion,... More 

Helpful?
Thank Mladen B
Bouchra R, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback and will sort out the areas that you pointed out. We hope to see you sooner on your next visit to the hotel. Best Regards, More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The location is great with good views overlooking Al Ain. The hotel is looking tired and is in need of a refurbishment. The bathroom within the room especially. Swimming Pool: The water was only 27.2 which is way below the temp of a leisure pool (should be about 29). Couldn't make use of the pool bar for that reason. Lawerence... More 

Helpful?
Thank pissedofftryingnames

449 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (417)
Viewed
View from Room (51)
Viewed
Pool/Beach Area (38)
Viewed
Hotel & Grounds (65)
Viewed
Dining (15)
Viewed
Room/Suite (25)
Viewed
Bathroom (3)
Viewed
Other (220)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Hotel & Grounds (3)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Al Ain hotels
15.8 km away
Al Ain Rotana Hotel
Al Ain Rotana Hotel
#1 of 13 in Al Ain
804 reviews
14.5 km away
Hilton Al Ain
Hilton Al Ain
#3 of 13 in Al Ain
1,204 reviews
15.0 km away
Danat Al Ain Resort
Danat Al Ain Resort
#5 of 13 in Al Ain
566 reviews
Show Prices
Show Prices
Show Prices
21.9 km away
Hili Rayhaan by Rotana
Hili Rayhaan by Rotana
#2 of 13 in Al Ain
272 reviews
5.5 km away
Ain Al Faida One To One Hotel And Resort
17.0 km away
Ayla Hotel
Ayla Hotel
#4 of 13 in Al Ain
229 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Grand Jebel Hafeet with 124 rooms is a unique mountain oasis resort, located at 915 m on Hafeet Mountain, just a 2hr drive from Abu Dhabi and Dubai. With refined authentic architecture reflecting the magic atmosphere of the region, the hotel offers 2 restaurants, a coffee shop and a bar with breathtaking views of the city. There are also various meeting facilities and recreational activities available such as a health club, 3 swimming pools with water slides, mini golf and a kids playground. ... more   less 

Additional Information about Mercure Grand Jebel Hafeet Al Ain

Address: Jebel Hafeet Truck Rd | PO Box 24476, Al Ain 0, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $135 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Jebel Hafeet Al Ain 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, HotelTravel.com, Expedia, ACCOR, Hotels.com, Travelocity and Odigeo so you can book your Mercure Grand Jebel Hafeet Al Ain reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Al Ain
Accor Al Ain
Mercure Grand Jebel Hafeet Al Ain Emirate Of Abu Dhabi
Hotel Style:
#7 Luxury Hotel in Al Ain
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Jebel Hafeet Al Ain staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Mercure Grand Jebel Hafeet Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view with nature”
 of 5 bubbles DanialCraig, 27 Nov 2016 | Read review
“Try to take a room on the corner...bigger”
 of 5 bubbles 942mladenb, 18 Nov 2016 | Read review
“Delux rooms are better”
 of 5 bubbles Shamwarie, 31 Oct 2016 | Read review
“Room with Pool View”
 of 5 bubbles PallaviPSharma, 2 Oct 2016 | Read review
“superior room with lower floor is better for more space and view”
 of 5 bubbles hazemhasn2003, 4 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay