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Al Ain Rotana Hotel

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#2 of 13 Hotels in Al Ain
Certificate of Excellence
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1 room 2 adults 0 children
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Al Ain Rotana Hotel
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870 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Cairo, Egypt
Reviewed 2 days ago NEW

Welcoming and professional staff , neat and lovely property and the rooms are lovely. The food experience was up to our expectations and the "Trader Vicks" is a MUST TRY. Buffet breakfast was rich and had a lot of options. Quick check in and check out. We were not charged for parking, but i think that's normal there.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Ahmed S
Al Ain, United Arab Emirates
Reviewed 2 days ago NEW

All the staff are very accommodating. It is a perfect place for everyone to relax, have fun, and momentarily forget about reality. Take a quick swim, lie down on a comfy bed, just slack, hit the gym, dance with your heels on, eat sumptuous meals and many more. You can enjoy all of these in Rotana.

Review collected in partnership with this hotel
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Helpful?
Thank joweer
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for choosing to stay at Al Ain Rotana. We are very pleased to read your lovely comments about our hotel and staff. Gladly your comments will be passed on to the team as they love knowing that our guests appreciate them, our facilities and services. We certainly look forward to welcoming you back in the...

Reviewed 4 days ago NEWvia mobile

We went to Al Ain Rotana with my mother during the week to get away from the hassle of Abu Dhabi. We were pleasantly surprised how peaceful and quiet the place was. We were offered Arabic coffee and dates upon check in and the staff were really friendly and polite. While I am as at the reception getting us checked...

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Helpful?
Thank Elena S
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Elena S. We at Al Ain Rotana are much pleased we where able to make your stay with us a most enjoyable. Please do accept our thanks for your favourable evaluation and excellent feedback. We are looking forward to welcome you and you family back with us soon and hope we will be able to continue to make your...

Abu dhabi
Reviewed 4 days ago NEW

The chalet we stayed in was very good , the view is excellent and the best thing is I could park my car exactly at the door of the chalet...the breakfast was fantastic as usual for all rota a hotels, I always liked the combination between Arabic breakfast and international breakfast... The kids pool is also fantastic specially the pool...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank samer766
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Samer766, We are truly delighted you had such a good stay and are very happy you took the time to give us such a great evaluation. It was a pleasure having you as our guest and we looking forward to your next visit with us. With best regards A. H. Weller

Houston, Texas
Reviewed 4 days ago NEWvia mobile

The Rotana is an excellent hotel! I thoroughly enjoyed my stay there! From the moment I arrived I was greeted by Sujeewa the bellman! He gave me an excellent orientation to the Rotana! Saif in registration was very new ce and professional! Excellent service by him. Also high class service was provided by the following: Betty and Diana receptionists- very...

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Helpful?
Thank David G
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear David G, It is a great pleasure for all of us having received your excellent feedback. It makes each and every colleague you mentioned proud that they where able to leave such a positive and lasting impression on you. We all do want to thank you for your generosity and hope to welcome you back soon. With best regards...

Emirate of Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Excellent hotel with quick service, very good location and helpful staff. only one issue with the door noise. my room no.320 exactly opposite to stairs doors and frequent noise from the door. but overall stay was very good.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank arjun2017
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, We are certainly pleased to have you as our guest here in our hotel and appreciate the positive comments you provided. Also, thank you for sharing with us your concern and will definitely cascade to our Engineering Department. Once again, thank you for staying with us and hope to welcome you back for another pleasant stay at...

Sharjah
Reviewed 6 days ago NEW

Great hotel Staff are very friendly and helpful They go above and beyond to ensure your stay is enjoyed, great facilities and a range of activities throughout the day, Large range of food in the breakfast buffet Will be returning

Review collected in partnership with Rotana Hotels
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Helpful?
Thank huntleith
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, I am so glad that you had an amazing stay with us and for highlighting our staffs who made your stay a memorable one. Your comments will be gladly passed on to the team. Once again, thank you for the warm appreciation and looking forward to welcoming you back to Al Ain Rotana in the near future....

Frankfurt, Germany
Reviewed 1 week ago NEW

I arrived in Al Ain after a 2 hour bus ride not knowing what to expect. I was impressed as soon as I entered and my impressions increased throughout my stay. The room was spacious and comfortable, with first-class furnishings. My only complaint is that several lights did not function. Eating options are varied and high quality. The hotel is...

Review collected in partnership with Rotana Hotels
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Helpful?
1Thank juancL7808ES
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Juan, Thank you for leaving such lovely comments and for recommending our hotel to other travellers. Please know that we are always happy to hear from our guests so we can serve them better. We would love to welcome you back as our guest again in the near future. Sincerely yours, Carlos Malliaroudakis General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

It is the only 5*hotel in Al Ain city. It is very centrally located. Rooms are spacious, beds are comfortable, staff is very friendly and helpful n outlets serve good tasty food. I highly recommend this hotel for stay in Al Ain.

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Helpful?
Thank Nanishamim
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for writing such beautiful comments online and for recommending Al Ain Rotana. I am happy that you enjoyed your stay with us. Once again, thank you very much for your feedback and looking forward to having you again as our guest in our hotel in the near future. Sincerely yours, Carlos Malliaroudakis General Manager

Kuwait City, Kuwait
Reviewed 1 week ago via mobile

The property is very good. Check-in and checkout was so quick and in a good way. I like the room size and toilet, mini bar also great. The pool is good and I enjoyed it. BUT.. Something RUDE happened there, I came with my lady and she went to pool. In the bar one staff called Neshwan asked her number...

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Helpful?
3Thank Yousef A
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Yousef A, We are saddened that we where unable to make your stay a better one. We have taken steps to track the instance for rectification, but unfortunately have not found guest records matching your narrative. We do apologize for any incontinence you have experienced and hope you will give us the chance one day to do better. Sincerely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $152 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Family Hotel in Al Ain
#2 Spa Hotel in Al Ain
#2 Business Hotel in Al Ain
#2 Luxury Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Al Ain Rotana Hotel staff and other travellers.
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Questions? Get answers from Al Ain Rotana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“falaj wing is a must”
 of 5 bubbles naeemy2015, 17 Dec 2016 | Read review
“Upper floors for great views”
 of 5 bubbles Eastpossum, 8 Dec 2016 | Read review
“the pool view is nice, but be ready to hear some kid noises splashing around.”
 of 5 bubbles Amani410, 7 Dec 2016 | Read review
“The room was very comfortable ”
 of 5 bubbles gershonm794, 28 Nov 2016 | Read review
“music can disturb u on the 2 floor”
 of 5 bubbles Natali_4_89, 28 Nov 2016 | Read review
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