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Doubletree by Hilton Ras Al Khaimah

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Traveller (471)
Room & Suite (120)
Pool & Beach (64)
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Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(24 reviews)
“treetop bar”(6 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Additional information
Offers from Doubletree by Hilton Ras Al Khaimah
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Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: Plan Ahead and Save
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (955)
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All reviewsrooftop pooldoubletree by hiltontreetop barpodium restaurantdouble treemarjan islandfree shuttledubai mallsmall poolhalf marathonjunior suiterooms are largeal khaimamanar mallrestaurant staffbuffet dinnerresort and spa
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41 - 45 of 576 reviews
Reviewed December 4, 2017

We travel from Al Ain to RAK for about two and half hour and we don't know the exact location fo the hotel. Unfortunately we had been dropped by the taxi in the Doubletree Marjan Island, since our stay includes free shuttle from our hotel...More

1  Thank jessicamae100493
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded December 6, 2017

Dear Jessicamae100493, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. We are very pleased to know that you had such an tremendous stay with us. We are sorry to hear that you were not able to...More

Reviewed December 4, 2017

icely located close to shopping Malls and to restorants, excellent panoramic room with perfect cleaness and comfort. I was in a room on 12th floor. Large window, panoramic view. Good internet connection. Very polite and caring staff.Specially Ms Lorean/Daisy/Rotchell/Sharif/Dost /Bahvec and Tahir (Housekeeping) I got...More

Thank ABDULWAHEEDQURESHI
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded December 6, 2017

Dear Abdulwaheedqureshi, Thank you for choosing to stay with us again at the DoubleTree by Hilton. We really appreciate your continued loyalty with staying here. It is always tremendous to hear from our guest and know that we could create such a tremendous experience for...More

Reviewed December 3, 2017

Excellent Hotel and amazing staff........very impressive service.....Good ambiance....the Hotel is located in the center of the city, which allows the people to easily access the markets and shopping areas nearby....The rooftop lounge is very nice place for couples to spend quality time.More

Review collected in partnership with DoubleTree by Hilton
Thank 322nilayv
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded December 6, 2017

Dear 322nilayv, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. We really appreciate your feedback that you have provided us with for your stay. We are pleased to know that you had enjoyed the location of...More

Reviewed November 30, 2017

We had an indian wedding at this property from 22nd Nov to 25th Nov, staff was courteous and helpful. They helped us alot at every stage. My interaction was more with the front desk and Concierge and would like to thank Anubha- front desk (she...More

Thank Sangita G
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded December 2, 2017

Dear Sangita G, Thank you for choosing to stay with us at the DoubleTree by Hilton. We really appreciate the feedback that you have provided us with for your stay. We are so pleased to hear that our team members were able to provide you...More

Reviewed November 17, 2017

Peuple are Nice Ruth from the desk Neha , two men from the pool , everybody is just awesome the pool With the view for thé Sunset just the best. Breakfast is small but Good. You have a shuttle bus to drop you in beach...More

1  Thank kareninelolo
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded November 20, 2017

Dear Kareninelolo, Thank you for choosing to stay with us at the DoubleTree by Hilton. We really appreciate the feedback that you have provided us with for your stay here. We are pleased to know that the moment you walked into our property that you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$50 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (471)
Room & Suite (120)
Pool & Beach (64)
Dining (30)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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moosaeb
March 19, 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton. This would depend on the package that your booking currently has, if it is only upgrading the package the rate will be different. Since our... More
0
Votes
moosaeb
March 19, 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. As for the email, if you go to our main website, which can be accessed through the TripAdvisor page, you will be able to... More
0
Votes
yhxiah
If you’re not happy with your stay, approach anyone from the team and we will make it right for you. This motto doesn’t apply at all in Double Tree by Hilton Ras Al Khaimah and Marjan. For the guest/S that are planning to stay in this property, be cautious enough as some of the property staffs are bunkers and crooks (they are also doubtful and not experienced enough with what they’re doing and designation.) Be sure not to encounter any issues as they are not capable in rectifying any situations; they’re not approachable, flexible and reliable with their words and not professional enough, in addition without any word of wisdom as well - this applies with any issues as a guest/S may encounter; especially when it comes to money matters. Hospitality should not be based all the time in revenue and how to get money from your guest/s especially without clear justification to the point that the property will charge the guest/S without proper investigation and communication and documentation. Hospitality should be like putting your shoes even just for sometime/s in your guest/s shoes and not to fool them with hidden charges. Sometimes the property staff needs to have the capability and ability of listening and understanding your guest/s before making any decisions; especially if you’re the person who’s empowered to make the decision. We’re on business trip just for a very short period of time and for the first time we have tried the property and the experience was way too far from what we have expected in the very beginning, we are so frustrated and not happy at all and will definitely our last stay and not recommendable as well based on what we have experienced. We understand that everyone may face different situations however, in any occasions the property can show the genuine hospitality. Giving alternative/s is one way of being hospitable instead of answering NO directly. Hospitality training is very important and should be applied to the following (Mercy - RESERVATION DEPT, Anthony and Prashanth - RECEPTIONIST, Bilal - NIGHT AUDITOR, Ruth - GUEST RELATIONS MANAGER) as it will definitely assist in delivering quality service with all your guest/S at the present and future guest/s. Hilton is known for its standard and the above experienced in someway jeopardised the brand reputation.
February 8, 2018|
Answer
Response from RiadJohn | Property representative |
Dear Yhxiah, Thank you for the feedback and for choosing to stay with us at the DoubleTree by Hilton. We are sorry to hear that your stay did not go as expected. We understand that you are upset about the hospitality... More
0
Votes
Room Tips
"A King De Lux was spacious."
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"When staying here, call to be given slippers; they're only provided upon request."
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"Sea view is best, bottom floor"
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"mid range if on all inclusive"
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