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Grand Excelsior Sharjah

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Grand Excelsior Sharjah
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360 Reviews from our TripAdvisor Community

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Showing 267: English reviews
High Level, Canada
Reviewed 1 week ago

I checked in last night in thi hotel.I came from Toronto after long flight and was tired.But check in was very smooth,front desk person Ms Sukaina was very helpful and at my request she immediately upgraded my room for suite which I am thoroughly enjoying.Free Breakfast is also very very good,lots of variety to choose from international Cuisine.Also staff are...

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Helpful?
Thank vishesh
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear visheh, We appreciate you taking the time to share your comments with us regarding the great service provided to you by the Front Desk from the check-in plus the complimentary room upgrade. We know you have many choices when it comes to lodging and we hope you will continue to choose Grand Excelsior Hotel Sharjah for your future travel...

Portishead, United Kingdom
Reviewed 1 week ago

An ex Holiday Inn the Grand Excelsior is not Grand, Bathroom floor drain was bent upwards it could easily give you a nasty gash, I had to wait for Engineering to provide a remote for the TV ( 2:00 am in the Morning), Room server was good food was average. The Place is tired and dirty.

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Helpful?
Thank Abdul M
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Abdul M, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had with the service you received. A follow-up briefing to our Engineering and Housekeeping team was held to avoid the same to happen in the future. Thank you for staying and we hope to serve you...

Kajaani
Reviewed 2 weeks ago

A really comfortable city hotel in the heart of Sharjah. Really nice buffets, excellent service, pleasant staff, efficient cleaning services, etc. A large hotel and a lot of guests, but nevertheless the staff knows you and lets you know you are appreciated as a guest - a nice touch! Rather a nice swimming pool area upstairs on the roof -...

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Helpful?
1Thank 383hanna
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear 383hanna, Thank you for sharing your very nice comments during your stay at Grand Excelsior Hotel Sharjah about the nice buffet and excellent service by the staff. We always do our level best to deliver a consistent quality of service to our guests. We are providing complimentary shuttle bus to nearby beach in Sharjah. On your next visit, you...

Stockholm, Sweden
Reviewed 4 weeks ago

Second time in UAE and it was the best reception i ever got on a hotel EVER. The night manager Ruwinda was so helpful and service minded that my rating of him is 7 stars out of 5. He was kind and helpful and we could really feel how much he wanted us to have a good and pleasant stay,...

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Helpful?
1Thank PFJSWE
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear PFJSWE. It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts. It is very important for us to keep the old charm of our hotel. We are looking forward to welcome you again. Thank you. Sincerely, Tarek Salah Hotel Operations Manager

Reviewed 4 weeks ago

We came late at nigh to our hotel and in the reception we met the most wonderful person Ruwinda, that without extra cost upgraded our room and made everything perfect for us! One night we ate at the restaurant and had a delicious meal with soup, salad, main course and desert for just 65 AED/person. At the roof is a...

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Helpful?
1Thank Gia J
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Gia J, Thank your for choosing Grand Excelsior Hotel Sharjah for your recent stay in UAE. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you...

Reviewed 28 November 2016

had a very good stay, internet , location, cleanliness and room all amazing. Moreover staff is welcoming esp MR. Ruwainda who always makes sure our bookings, check in and check outs are smooth, our requests are kept in mind. They also remember me when i visited next and gave me room with a great city view . Would love to...

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Helpful?
1Thank Rao K
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Rao K, Thank your for choosing Grand Excelsior Hotel Sharjah for your recent stay in UAE. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you...

Copenhagen, Denmark
Reviewed 21 November 2016

I have been in this hotel again and again, because I tend to stay for several weeks when I am in the UAE. It is just an incomparable deal in terms of price and value. Since they know me quite well by now I get an upgrade, and the rooms have really lots of space. The hotel has all the...

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Helpful?
Thank tgoeldenitz
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear tgoeldenitz, Thank you for taking the time to communicate your feedback regarding your recent stay with us at Grand Excelsior Hotel Sharjah. We are delighted to see your comments about our spacious rooms, valet parking, fast internet service and we are extremely thankful to read that our staff were helpful and made your stay comfortable. Thank you again for...

Reviewed 20 November 2016 via mobile

I like the deal booked through agoda.com Very easy and the hotel is really good and worth it. I may recommend my all friends if visiting Sharjah in future. I have wxt3nded my stay for a week. I also recommended this hotel for longer stay rooms are comfortable and all staff really good.

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Helpful?
Thank Rizwan K
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Rizwan, It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your comments. By sharing your feedback to us, we will better improve the service of the hotel. We are proud to welcome satisfied clientele and look forward in hosting you again the future. Sincerely, Tarek Salah Hotel Operations Manager

Chennai (Madras), India
Reviewed 9 November 2016

Friendly Front office staff with pleasing service staff. Lagoon faced rooms are quite good and spacious. Quality of toiletries and towel needs to be improved. More TV channels including few Indian regional ones will add more value.

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Helpful?
Thank Ramvvn
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Ramvvn, As a valued customer, what you think is important to us. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. Thank you for taking the time to share your feedback. Your comments and suggestions will help us to serve you better. Sincerely, Tarek Salah...

London, United Kingdom
Reviewed 3 November 2016

This hotel is in Sharjah. It was nice to see Sharjah but Dubai is more exciting. You cross a toll gate to and from Dubai if travelling back and forth and taxes automatically add a premium for crossing the toll gate. In addition there is always traffic. And it will not take log before your money disappears. So I would...

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Helpful?
Thank Daidai2016
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Daidai2016, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had with the service you received and the quality of our food selections from our hotel restaurant did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class excellence. We...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 

Additional Information about Grand Excelsior Sharjah

Address: King Faisal St, Sharjah 61191, United Arab Emirates
Region: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range: $84 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia and Travelocity so you can book your Grand Excelsior Sharjah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn
Hotel Style:
#4 Business Hotel in Sharjah
#6 Luxury Hotel in Sharjah
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Sharjah staff and other travellers.
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Questions? Get answers from Grand Excelsior Sharjah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are better value hotels in the area”
 of 5 bubbles neiltooley, 9 Jan 2017 | Read review
“Executive rooms of the 10th floor are quite spacious.”
 of 5 bubbles 383hanna, 1 Jan 2017 | Read review
“View facing Al Majnaz waterfront is nice.”
 of 5 bubbles PFJSWE, 17 Dec 2016 | Read review
“Suites are spacious and have every thing you will need for your perfect vacation.”
 of 5 bubbles 840giaj, 17 Dec 2016 | Read review
“Rooms facing lagoon are spacious and good.”
 of 5 bubbles Ramvvn, 9 Nov 2016 | Read review
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