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Palm Garden Beach Resort & Spa

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#50 of 135 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,839 Reviews from our TripAdvisor Community

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Showing 1,467: English reviews
Hoi An, Vietnam
Reviewed 24 August 2015

My wife and I stayed for 9 days garden suite. Our room over looked the pool and was very comfortable, room 501. Rooms clean , service good, beach outstanding. We will come back for the location. Breakfast is included and has plenty of variety to meet the fussiest eater, but the evening meals weren't that good. We ended up eating...

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Helpful?
Thank Eric J
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Eric J, I sincerely thank you for making a 9-day stay with us and I am very happy to hear that you both enjoyed our room which was always served clean, good service and you had great time at the beach. Thank you for recommendation of coming back plan and we do look into the evening meal so that...

Manchester, United Kingdom
Reviewed 23 August 2015 via mobile

Very relaxing, helpful staff and very clean. If I had any advice it would be coasters for the drinks! However the drinks were cold, no shortage of ice and well made. Excellent 5 nights spent in Palm garden resort thank you!! There is also a lovely restraunt over the road, with excellent service, food and drinks. Thank you palm garden...

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Helpful?
2Thank niklloyd2403
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear niklloyd2403, Thank you for giving great comments on Trip advisor to tell readers how nice your 5-night stay at Palm Garden Beach Resort Hoi An. We noted your advice for the coaster for the drinks and look forward to improve this. We look forward to serving you again in near future. Best Regards Van Dung Le Room Division Manager

Perth, Australia
Reviewed 23 August 2015 via mobile

This is a great hotel with an awesome location and great facilities. Situated only five minutes from the ancient town of Hoi An it is a slice of paradise with a beautiful pool setting and glorious ocean front private beach. The gym could do with and update and reno, along with so new equipment.

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Helpful?
Thank Stuart W
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Stuart W, It is a great pleasure for us to hear that you really love our awesome location and you had enjoyed our facilities at the pool, room with glorious ocean front private beach. We will continue to improve ourselves as to stand firmly on a quality of 5 star hotel in Vietnam. Thank you for making a stay...

Auckland, New Zealand
Reviewed 22 August 2015

We have just had two perfect weeks at Palm Gardens and it was our 8th stay at the resort. we always have the same garden view bungalow which is close to both the pool and beach. Our room was very comfortable, clean and the wifi was excellent. We always enjoy the breakfasts, they have a tremendous selection plus wonderful service...

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Helpful?
3Thank pk652014
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear pk652014, I and our team are so thrilled to read that you found again our resort meet all your expectation on this special the 8th returning as our special guests. I trust that your great comments are again the great encouragement for our team to go far up in firmly saying that we are just the best in the...

Reviewed 22 August 2015 via mobile

The resort, beach and pool are all very nice so by most standards the resort is very good. However, I wouldn't consider it to be a 5* hotel nor would I consider it to be better than some other lower star hotels I've stayed in whilst in Vietnam. On the plus side, the beach is beautiful with nice sun loungers...

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Helpful?
Thank Emma19856
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Emma19856, While we are feeling so happy to read that you loved our resort with nice beach and pool and most of the standard that meet your expectation however I have taken due notes of your other comments with regard to the staff customer service and the drink service slow that you encountered on the beach. I sincerely apologized...

Zurich, Switzerland
Reviewed 18 August 2015

While my observations are generally very positive, most notably as regards its location, attractive beach frontage, well tended gardens and overall ambience, there are certain aspects that could be better. Chief among these were the unsatisfactory mess like conditions in which a rather sub-standard breakfast is served, a woeful internet service and overly subdued lighting in the bedrooms, which are...

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Helpful?
Thank Timothy H
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Timothy H, Thank you for your stay and your time of writing a very positive review on trip advisor. I am agreed to the extend that our guest most enjoyed the very beautiful beach and comfy bed in room and the service of the staff and we are proud that we do spent to well keeping our lush garden...

Amersham, United Kingdom
Reviewed 17 August 2015

We booked this Hotel 'blind' for 9 nights. We will come again because we like the Beach and we liked the Hotel. This does not mean that everything was perfect - it was not. Breakfast - very mediocre. The eggs were fine and the cook always did ok. However, the choice of additions and the layout was not 5 star....

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2Thank RomanovTraveller
Oman
Reviewed 17 August 2015

Amazing hotel with very good service right on the beach. Everybody was really helpful and nice. The breakfast buffet was excellent with a lot of choice. Swimming pool also very good and clean. Highly reccomended.

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Helpful?
Thank maga0002
VAN DUNG L, room divsion manager at Palm Garden Beach Resort & Spa, responded to this review

Dear maga0002, Thank you for your comment on Tripadivsor telling how enjoyable your stay was at Palm Garden Beach Resort Hoi an. I will assure that your comments will be passed onto our team members who will be very encouraged by your great compliments to continue providing the best possible service to each of every our customers. Thank you for...

Reviewed 16 August 2015 via mobile

We have just had a really good 4 nights at Palm garden beach resort with our two kids aged 10 and 9. The setting and beach front garden and bar are excellent. The kids loved it too - the beach is very good for playing, swimming and relaxing. The pool is good too, but a bit like a warm bath....

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Helpful?
1Thank SimonLongfield
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear SimonLongfield, Thank your family for for making a 4-night stay recently at our hotel and we are happy to hear that you love the setting of the hotel with beach front garden and excellent bar and breakfast that you were in. I will comment the price of water with the beverage head and will look into a price for...

Manila
Reviewed 15 August 2015

Request for rooms facing the beach, and low rise, for best experience. Air conditioning in the rooms was too strong and blows onto the bed, which is not so pleasant. No convenient plug for the kettle, which is strange. Bed very comfortable, and room and sheets are nice and clean. Coffee 3 in1 not to every ones taste. Prefer coffee...

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Helpful?
Thank ToTo018
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ToTo018, Thank you for your review which is telling Tripadvisor readers how wonderful your stay was at our Palm Garden Beach Resort. Your great comments on the quick staff services, the comfy bed, the cleanliness of the room, and the high quality of food and coffee we offered is indeed being the top best grade in town and thus...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $149 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#9 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#16 On the Beach Hotel in Hoi An
#20 Luxury Hotel in Hoi An
#30 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
63 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs, beach front, can be noisy if windy outside, high ceiling.”
 of 5 bubbles grahamr23, 30 Nov 2016 | Read review
“Room 712 great.”
 of 5 bubbles , 23 Nov 2016 | Read review
“We had a garden view room which offered a slight view of the ocean - I expect the ocean view rooms would be even better”
 of 5 bubbles Margot349, 22 Nov 2016 | Read review
“We were in 410 ocean views second floor quiet just could here ocean great air con”
  • Another view from inside room 410 fabulous
  • View from our room 410 upstairs a fantastic view of beautiful beach
  • Very nice bathroom fresh towels daily body lotions and shampoo and conditioner
  • Huh king bed very confortable very clean complementary water and fruit provided daily
 of 5 bubbles 804sheridanr, 21 Nov 2016 | Read review
“We were in 512, a ground level room in a 2-story, 4 room building. It was nice, quiet.”
 of 5 bubbles P3624DPdavidm, 20 Nov 2016 | Read review
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