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Indochine Hotel

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Indochine Hotel
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222 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Hong Kong, China
Reviewed 5 July 2015

I must start by saying that the people working in this hotel are truly lovely, hard working and do their VERY best to try to fix anything and everything. The problem is there is SO MUCH to fix. When we first arrived we were to stay for several nights, we stayed one night and moved hotels. The first room they...

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Helpful?
1Thank NancyDyck4
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mrs. Nancy, Firstly thank you very much for sharing your opinion with community and with us as well, including your high appreciation of our people. And we do apoligize for all unpleasant matters which you mentioned. Your review is from a different view point which we need to pay our more attention in our improvement efforts. We have strictly...

Reviewed 23 May 2015 via mobile

I thoroughly enjoyed my stay here. Clean rooms, lovely pool, close to the beach and town. Also, while staying here I had a motorbike accident and had to go to hospital and the staff were so attentive and caring :) Would recommend to anyone!

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Helpful?
1Thank Sugirrl
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Susan, Very nice to hear your positive review of our hotel and many thanks for giving us your time to write it. Helping guests in unexpected cases is one of our mission. I do hope you are getting better after the accident and will come back in earliest day. Wish you an enjoyable trip in Viet Nam. Best regards,...

hà nội
Reviewed 15 May 2015

It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it! It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it!

Review collected in partnership with this hotel
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Helpful?
2Thank kamawilliam
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hotel and service. Our staff take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward...

Essex, United Kingdom
Reviewed 15 May 2015

Nice hotel, staff friendly and helpful. Dealt with any requests immediately. Room was spacious and comfortable. Only negative was the breakfast really not great only went once. Pool area was good. Would stay again.

Review collected in partnership with this hotel
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Helpful?
3Thank michellemU4127KY
GM-Indochine, General Manager at Indochine Hotel, responded to this review

I am very grateful that you were spending your time for a positive review of our hotel and I am so happy to hear your will come back and stay again. We have addressed the issue in regard the breakfast and always try to improve the food service. It also would be nice if you could ask for me once...

Kuala Lumpur, Malaysia
Reviewed 12 May 2015

Good and clean hotel. Very helpful staffs and the hotel driver to town was very kind to wait for us even we were late looking for our direction in town trying to get on the schedule time back to hotel van.

Review collected in partnership with this hotel
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Helpful?
Thank Mei H
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear madam, It is our great thanks for giving your time to review us. You shared a very nice of your opinion to community. We would have much pleasure if you could come back. So please let me know once you decide to visit Hoi An again. Best regards, Tran Ngoc Trung General Manager

London, United Kingdom
Reviewed 8 April 2015

We spent 3 nights at the Indochine at the start of April. The hotel is in an excellent location for Cua Dai beach (just a 10 minute walk across the bridge). It isn't walking distance to Hoi An town centre, but the free shuttle (at 9 am and 3 pm) takes about 10 minutes and taxis are easy to flag...

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Helpful?
Thank Kelly B
GM-Indochine, Manager at Indochine Hotel, responded to this review

Dear Kelly, Thanks indeed for spending your time on a review of us and your opinion in regards of the breakfast which was not as you expected. I have strictly addressed this issue to the person who is responsible for am looking for a better way to fit the issue. Generally, we have many fun having you here and would...

London, United Kingdom
Reviewed 28 March 2015

I originally planned to stay 3 days at Indochine in Hoi An, but ended up staying for 6 days. The staff were excellent from the very first interaction I had. They arranged a taxi to pick me up from the airport, when I arrived I was warmly greeted with nice cold drink (even though it was past midnight). Within a...

Review collected in partnership with this hotel
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Helpful?
1Thank jaayp1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mr. Jay, Thank you for sharing your opinions from your stay. We highly appreciate your kind story about our staff. I'm sure they are very glad to see what your wrote about them. One thing I would like to let you know that we are working really hard to personalize our service to make sure our guests are served...

Tallinn, Estonia
Reviewed 27 March 2015

Nice hotel with very friendly staf. Clean, quiet, every day fresh flowers in room. Comfortable beds and a beautiful view from the window. Free wifi everythere, even at pool area. Not very far from beach. Free shuttle to town. It would have to go more often, but taxi ride was not expensive also. One thing they did not know how...

Review collected in partnership with this hotel
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Helpful?
1Thank Krista V
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Hi Krista, Thank you for the great review of our hotel. We work really hard to bring the best services to our guests, and I'am so glad to see those efforts pay off at your great response and sure that our staff will be very happy to read your review. It would be nice if you will come back to...

Metro Manila, Philippines
Reviewed 26 March 2015

Good location, near Cua Dai beach (beach...?? not much sand left though...), and CoCo river. Back side of the hotel has a nice view on the river. Services are good, but the building itself is not very attractive... Rooms are nice.

Review collected in partnership with this hotel
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Helpful?
1Thank Peter JM K
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Peter, Although your stay in Hoi An was not as what you expected we thank you very much for giving us your valued time to review our Indochine Hotel on Tripadvisor. We know clearly your opinions are very appreciated by our future guests. We have addressed the issue you mentioned and would like to let you know that we...

Laguna Beach, California
Reviewed 16 March 2015

the resort was mostly empty nice room. They could use fresh linnen Very limited food and not in the center of town. the staff was nice. This is a four star hotel and that what you get in Vietnam. It was clean and adequate. We were in a tour bike so we had bikes to go into town during the...

Review collected in partnership with this hotel
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Helpful?
Thank Katia C
GM-Indochine, General Manager at Indochine Hotel, responded to this review

It is very nice of you to give us some of your time to review us. We are really sorry for this breakfast that could not meet your expectations. We have addressed this issue and have much pleasure to let you know the breakfast is now much better. This becomes our strong point of services at the time. It would...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hoi An Indochine Hotel standards of Three-Star international with 62 Rooms with modern facilities, 2 restaurants, a panorama bar at the fifth floor with over 300 seats for banquet and offering free organ music for over 60 guests, buffet breakfast, welcome drinks, free bicycle for riding around Hoi An Ancient town, ADSL internet, six cars offering professional drivers, free shuttle bus to Center and return, enthusiastic and experienced guide, well trained staff, good services. ... more   less 

Additional Information about Indochine Hotel

Address: 87 Cua Dai St | Cam Chau Village, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $46 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Indochine Hotel 3*
Number of rooms: 62
Also Known As:
Indochine Hotel Hoi An
Hotel Style:
#32 On the Beach Hotel in Hoi An
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Questions & Answers

Questions? Get answers from Indochine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the left side nearby river are very good view”
 of 5 bubbles vp280474, 7 Aug 2016 | Read review
“Doesn't matter which room you get”
  • This is how old this place is - not 3 stars
 of 5 bubbles andyucster, 18 Jun 2016 | Read review
“Pool/river view are the best I would think”
 of 5 bubbles JustineLBH, 14 Mar 2016 | Read review
“The room with river view very nice , quite .”
  • River view
 of 5 bubbles 799jackj, 10 Jul 2015 | Read review
“The room at top floor very nice , balcony with good view”
  • our room
  • our balcony
 of 5 bubbles roberttR5283JD, 6 Jul 2015 | Read review
5 of 5