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Aurora Riverside Hotel

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#36 of 135 Hotels in Hoi An
Certificate of Excellence
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389 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Wellesbourne Hastings, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

We stayed for 6days in November and we had such a lovely stay. The staff were so friendly and i must mention Greenie, Hugh and Lacey on reception who were always so helpful and all the staff had smiles and always found time to chat to you. Our room was lovely at the front of the hotel on the 5th... More 

Helpful?
Thank Jane S
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Saint-Gaudens, France
1 review
Reviewed 6 days ago NEW

I stayed at this hotel with my group for a day and was delighted about it. The location is perfect and moreover the staff is very helpful and devoted to clients. A special thanks to Lacey who did her best to satisfy my request! A wonderful place to stay in a amazing country..

Helpful?
Thank elanlyrique
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Hong Kong, China
1 review
Reviewed 1 week ago

Stayed at the Aurora Riverside Hotel for couple days last week. Staffs are very friendly and helpful! Room are very clean and the view from the room was awesome. The staff named Hugh was very amazing! He helped out every single questions i got. Definitely recommend to stay at this hotel.

Helpful?
Thank kammyleft
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked a stay for my family in November first week and everything was just perfect. Location lovely, lovely room but most of all the staff was so cheerful and helpful. My Mom and sis had a very good experience. Sally, Lacey,Ryan and Hoi were so kind to them that they even remember names😊Thank you for making there stay lovely. Bf... More 

Helpful?
1 Thank avril822016
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Hong Kong, China
Level Contributor
3 reviews
Reviewed 2 weeks ago

My husband and I came to Hoi An for a relaxation trip. We landed at the Da Nang airport, outside was a very friendly driver waiting for us. Arrived to the hotel and was greeting by two very lovely receptionists, Greenie and Sarah. We then went up to the restaurant for a quick bite to eat and met Alan, the... More 

Helpful?
Thank Claudia_Mackenzie
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

My wife and I and another coupled stayed at the Aurora Riverside Hotel in October. Our stay was perfect and from the moment we arrived the staff, led by Alan were wonderful. There was a huge array of food every morning for breakfast, the meals we had at the hotel excellent and the service we received from the staff of... More 

Helpful?
Thank Colin B
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Love the room, new and spacious! A lovely riverside on one side and a rice paddy behind our room, great stay for rewinding! The hotel provided us free shuttles and bicycles to the old town. Breakfast was excellent with many options and the restaurant and reception staff was awesome! :) Definitely good value for money.

Helpful?
Thank soandrob
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Paris
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

The hotel is located on the riverside... As you could have guested. It is a bit far for old town but they have a free shuttle (leaving every 2 hours or 2 hours 30 mn) and they also lend bicycles. The staff is friendly and professional, Helene who works in the restaurant was very nice and Huyne (sorry for the... More 

Helpful?
Thank Wark77
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Booked the hotel randomly. And very pleased with the stay. After two nights decided to stay an extra one. Great location. Very friendly staff. Only negative thing I would say was the draft beer. Bootle and cans are great. Over will defo come back here. Sally and Ken at the reception very smiley and nice and helpful.

Helpful?
1 Thank Artur Z
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Guest! Thank you very much for leaving your kind feedback and I am delighted that all was great for you during your time at Aurora Riverside Hotel & Villas. We are more than happy to read that we could exceed your expectations and we are glad to pass on your kind words to our team, they will be delighted... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We arrived at riverside and the staff were amazing specially the ones on front desk and the bar manager. They stood out the most. Lacey the front desk girl was amazing from the minute we got there. She was very helpful and warm hearted :). Can't remember the other girls name but she was also very good. Can not fault... More 

Helpful?
Thank Daniel B
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear Daniel B, Thank you for providing us with your feedback. I am happy to know that you took advantage of the friendliness of the staff from Lacey the Receptionist, Alan the F&B Manager and the others. We pride ourselves on providing our guests with the best services alongside quality products, and it is disappointing to hear that you found... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Free Parking
Official Description (provided by the hotel)
Aurora Riverside Hotel is situated halfway between Cua Dai beach and Hoi An Ancient Town. This location is ideal for visiting the beautiful hidden countryside which can be best done by using our complimentary bicycles. Aurora has a total of 67 fully equipment rooms (superior, deluxe, suite and villas) with a balcony or window, overlooking the Co Co river and emerald green rice fields. There is a new and larger swimming pool, new bedding and freshly painted walls. The field restaurant is located on 1st floor for guest’s convenience; our aim is to provide an upscale dining experience, showcasing a variety of flavours from Vietnam and Europe. We believe that whether you are looking for a quick weekend getaway, a memorable family vacation, or a meeting destination at a reasonable price, Aurora Riverside Hotel is the perfect choice for you. ... more   less 

Additional Information about Aurora Riverside Hotel

Address: 242 Cua Dai Street, Cam Chau Ward, Hoi An 84-510, Vietnam (Formerly Phuoc An River Hotel)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $36 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aurora Riverside Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phuoc An River Hoi
Hotel Style:
#14 Luxury Hotel in Hoi An
#17 Romantic Hotel in Hoi An
#22 Spa Hotel in Hoi An
#23 Family Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Aurora Riverside Hotel staff and other travellers.
3 questions
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Questions? Get answers from Aurora Riverside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed being at the front so we could enjoy the wonderful river view”
 of 5 bubbles X8018GLjanes, 30 Nov 2016 | Read review
“If you want a quiet room request one facing the swimming pool or the rice fields.”
 of 5 bubbles Wark77, 8 Nov 2016 | Read review
“Pick a 'Superior room' - excellent if you want a bit of luxury at a reasonable rate”
 of 5 bubbles TonyR7, 22 Oct 2016 | Read review
“Hotel at the roadside, room facing river has better view, but noise from the bike.”
 of 5 bubbles kwekshyan, 20 Oct 2016 | Read review
“Should choose the room at Villa apartment”
 of 5 bubbles Dannylee93, 1 Oct 2016 | Read review
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