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Aurora Riverside Hotel

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#42 of 140 Hotels in Hoi An
Certificate of Excellence
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1 room 2 adults 0 children
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Aurora Riverside Hotel
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448 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Hereford, United Kingdom
Reviewed 25 April 2016

If we had nothing else to with our lives we would live in this hotel. What is there not to like about staff who want to talk to you to improve their language skills and tell you where to go and what to do. Ryan (the manager) took us on a free river trip along with Ann and Tony (yes...

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Helpful?
2Thank jeera27
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear jeera27, This is Ryan writing to you to thank you for taking your time to post an excellent review about your stay at Aurora Riverside Hotel & Villas. From your high words, we learn that you totally enjoy your days here. Thank you for your compliments about the breakfast, the service rooms as well as free toiletries. Beyond all...

Australia
Reviewed 24 April 2016 via mobile

We returned to Aurora in March for another visit, this time bringing extra family members. The new rooms are well decorated and exceeded my expectations for the low price. Breakfast was good with a large variety, mix of western/asian fare and tasty pastries. The pool was just as nice as I remembered as was the cocktail menu ;) The hotel...

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4Thank Kallie1983
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear Kallie1983, This is Ryan writing to you to thank you for giving us another opportunity to serve you at your second visit to Vietnam. It's wonderful reading that you enjoyed our new villas. We highly appreciated your kind words about our services. . We are happy to know our team has done a good job in making your holiday....

Cape Town Central, South Africa
Reviewed 21 April 2016 via mobile

Loved everything about the hotel. Our little balcony where one could sit and have a cold beer with a river view. Good location not to far from the town or beach. Our room was lovely clean and spacious. The hotel staff were always kind friendly and helpful. Nina at reception was the best and we had a great chat with...

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1Thank garth865
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

dear Leske and Garth Jordan, Thanks for your review, pleased to hear you loved everything about Aurora Riverside Hotel & Villas I am delighted to learn that you had an amazing stay with us and that you found the staff to be friendly and welcoming. We'll hope to see you back soon then. Yours faithfully, HUGH Customer Service Aurora Riverside...

Reviewed 21 April 2016 via mobile

Nice spot away from the hustle and bustle in town but close enough )~3km) to cycle or walk to Hoi An! The hotel also offers a free shuttle service&bicycles. Nice rooms (humongous sized bed), friendly staff and great service all around. Loved the breakfast options and setting by the river and near the rice fields.

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1Thank KristinPauline
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear KristinPauline, Thank you so much for taking your time to share your experience about your recent stay at Aurora Riverside Hotel. It’s wonderful reading that you enjoyed our service during your stay. Also, thank you for your compliments about the room, the staff performance as well as the breakfast Do let us know when your travels bring you back...

Ho Chi Minh City, Vietnam
Reviewed 20 April 2016

My partner and I stayed at Aurora Riverside for 3 nights. We booked a river view room, which was more like a street view, but we didn't mind the noise too much. The best part about this hotel though was then extremely helpful staff at the front desk, including Nina and Sally. We received a lot of help booking and...

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2Thank marieu15
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear marieu15, Thank you for taking your time to post a lovely review about your recent stay at Aurora Riverside Hotel. On behalf of staff and management, we would like to express our deep gratitude to you. We are delighted to learn that you enjoyed the room as well as our customer service. We are happy to know our staff...

Winterthur, Switzerland
Reviewed 20 April 2016 via mobile

We've been staying here for about 2 weeks and we really enjoyed our stay here. The superior room has everything we needed.. a comfortable bed, warm water, a fridge, a save, a flatscreen tv and a balcony with a beautiful view on the riverside. The rooms get cleaned everyday and they're cleaned well. The pool is very nice and the...

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2Thank Chan-Ti-tkd
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Chantal and Phi Long! Thank you for chosing our Aurora Riverside Hotel & Villas for your recent trip to Hoi An. Truly appreciate your review, it is so pleasing to read that we met all expectations. Your wonderful words about value, services, the food in the restaurant, The room, The pool, and fitness room are the best compliments for...

Melbourne, Australia
Reviewed 17 April 2016

Having read reviews on a few sites saying this is a quiet hotel, we booked for the relaxing holiday we so desperately needed. Here I sit on the eighth morning, for the fifth time, at a godawful hour of the morning woken by the surrounding noise. The first night was our fault- we booked a riverside room for the view...

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Thank Aranyani
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear Aranyani, Thank you for your constructive criticism. As the manager, I appreciate any feedback from the guest who stayed in our hotel. I endeavor to provide the best possible service and comfortable enjoyable stay for our guest. It’s well-known, our friendly staff will always help our guest with their immediate needs and request. We have now introduced holistic massage...

Reviewed 17 April 2016 via mobile

A beautiful hotel located between old town and the beach, perfect location. Great rooms with fantastic views over the river. The staff were amazing, many thank to everyone, especially julia, ann, sally and greenie, toby and tommy all the boys and reception staff, you all made our stay relaxing, carefree and enjoyable. Thank you and see you in the near...

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Thank Shai P
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear guest, Thank you for choosing our Aurora Riverside Hotel & Villas for your recent trip to Hoi An. It is always a pleasure to have feedback from our guests. We are pleased to know that you have enjoyed your stay and you have also appreciated the friendliness of our staff. We know that team work is the best way...

Sydney
Reviewed 12 April 2016 via mobile

I'm just so happy to stay in hotel, great managers, fantastic staff, service very good, people in hotel are friendly, always helping. Good buffet breakfast. And it's also fun fun, come see it highly recommended . Hotel provide fishing tour, cooking lessons. Complementary bus to city and back. I'm staying for second months now.

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1Thank vera V
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear vera V! Thank you for chosing our Aurora Riverside Hotel & Villas for your recent trip to Hoi An. it is so pleasing to read that we met all expectations. Your wonderful words about value, services, breakfast and our complementary shuttle bus are the best compliments for us and I am really proud of them. Most of all though...

Campbell River, Canada
Reviewed 9 April 2016

My husband and I spent 1 week at the Aurora in early March. The staff at this hotel were very friendly and helpful. We found the room to be very clean and quite large with a lovely view of the river and rice fields on the other side.The bed was very comfortable. We were kind of unhappy with the bathtub...

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Thank KLtravelbug
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear KLtravelbug, This is Ryan the General Manager of Aurora Riverside Hotel & Villas responding to your review about your recent stay. Thank you for taking your time to share your experiences to the Tripadvisor's readers. We are appreciated to learn that you were satisfy with room cleanness, the comfortable bed, the shuttle bus as well as the staff performance....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Aurora Riverside Hotel is situated halfway between Cua Dai beach and Hoi An Ancient Town. This location is ideal for visiting the beautiful hidden countryside which can be best done by using our complimentary bicycles. Aurora has a total of 67 fully equipment rooms (superior, deluxe, suite and villas) with a balcony or window, overlooking the Co Co river and emerald green rice fields. There is a new and larger swimming pool, new bedding and freshly painted walls. The field restaurant is located on 1st floor for guest’s convenience; our aim is to provide an upscale dining experience, showcasing a variety of flavours from Vietnam and Europe. We believe that whether you are looking for a quick weekend getaway, a memorable family vacation, or a meeting destination at a reasonable price, Aurora Riverside Hotel is the perfect choice for you. ... more   less 

Additional Information about Aurora Riverside Hotel

Address: 242 Cua Dai Street, Cam Chau Ward, Hoi An 84-510, Vietnam (Formerly Phuoc An River Hotel)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $36 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aurora Riverside Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phuoc An River Hoi
Hotel Style:
#17 Romantic Hotel in Hoi An
#18 Luxury Hotel in Hoi An
#23 Family Hotel in Hoi An
#28 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Aurora Riverside Hotel staff and other travellers.
3 questions
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11 months ago
Australia

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Questions? Get answers from Aurora Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With view on the rice fields”
 of 5 bubbles gr0bli, 11 Mar 2017 | Read review
“choose riverview rooms if possible”
  • sunrise over river
 of 5 bubbles yeemai, 7 Mar 2017 | Read review
“Riverview rooms are on busy road so a bit noisy”
 of 5 bubbles Raven692016, 30 Jan 2017 | Read review
“Stayed in B9 balcony view.”
 of 5 bubbles 84sherrys, 27 Jan 2017 | Read review
“best views”
 of 5 bubbles carmanc2017, 15 Jan 2017 | Read review
5 of 5