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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,434 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
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A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 3 days ago NEWvia mobile

Loved the staff, all very friendly and so so helpful. Anna and Julie and all the reception ladies stand out the most.. They were all so helpful Just brilliant! .. Warm friendly and so so patient. The team of maintenance men were very helpful fixing the hotel bikes we borrowed. loved the room, good light, doors to a balcony nice...

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Thank A TripAdvisor Member
Reviewed 4 days ago NEW

Immediately when we arrived to the hotel, we were welcomed and got all information possible about the hotel and surroundings. They remembered our names and were very considerate throughout the stay! The hotel offered free bikes which was a great plus! Very nice breakfast too

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Thank Maja M
Portland, Oregon
Reviewed 1 week ago

Some hotel reviews are difficult to write. I want to be fair, but honest ... or check my frustration level to make sure I am being rational or putting things in perspective. But, this is one of the easiest reviews I have sat down to write: it's amazing for the price paid! The buffet breakfast is great, the room stylish...

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Thank Bryan H
Reviewed 2 weeks ago via mobile

Amazing breakfasts! Amazing staff who couldn't do enough to help, calling everyone by their first names when they spoke to you. Very efficient at revoking our trains for us, even getting us a refund which we weren't expecting, and organising tours. Good location - only a short walk to all parts of town but also felt secluded. Good to (borrow...

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Thank Rose B
Hangzhou, China
Reviewed 2 weeks ago via mobile

My stay at this property was great. the breakfast was extensive and delicious, minus the fact that the croissants were a little overdone but that was minor. The hotel itself was very clean and the staff were incredibly friendly and bike rentaks were free. A pleasant time indeed.

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1Thank Andrewbyrne86
Reviewed 2 weeks ago via mobile

The Hai Au Boutique Hotel has awesome staff, they treated us very courteous. Room and bathroom were big, the breakfast was good -fresh fruit, bread, croissants, pb & jam, coffee, tea, juices, eggs any style and every day two changing hot dishes, e.g. fried rice. We only missed some muesli and jogurt. Unfortunately we did not have hot water for...

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Thank vandatraveltheworld
Reviewed 2 weeks ago via mobile

Travelling around Vietnam for a few weeks we have stayed in a lot of hotels and this was by far the best! The hotel is clean and nicely decorated but what made it so good was how lovely the staff were! They learnt our names straight away and we were always greeted with such a lovely welcome. They were so...

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Thank Feanlil
Aalborg, Denmark
Reviewed 2 weeks ago

My friend and I stayed for 3 nights at Hai Au Boutique Hotel and Spa. It is within walking distance (less than 10 minutes) of the Ancient City, and has bikes which guests can use (free of charge) to explore the surrounding areas. Just be aware that on sunny days, the bikes are very popular, and there are not enough...

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Thank ninarise00
Reviewed 3 weeks ago via mobile

Didn't use the spa facilities here but can honestly say this is one of the best value for money hotels that we stayed in! The staff are incredibly helpful and the hotel itself is very clean, well decorated, and in a good location. About 15 minute walk to the old town. We took bikes out (for free) every night and...

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Thank Shelby M
Sydney, Australia
Reviewed 3 weeks ago

Fantastic Hotel Great location in town, very nice rooms super clean throughout. The best staff so friendly and helpful like family, good buffet breakfast and great restaurant, nice pool and out door eating area. you wont be disapointed if you stay here toally recommend this hotel

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1Thank southsidesigns2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $30 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#31 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the back alley are quiet.”
 of 5 bubbles ninarise00, 6 Feb 2017 | Read review
“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
“Get a room with windows, those without are quite musty.”
 of 5 bubbles 542antonyh, 13 Jan 2017 | Read review
“I always ask for a room with a window but as far as I know all the rooms had windows.”
 of 5 bubbles Traveltoonsbymp, 19 Dec 2016 | Read review
“My room had a window and was sunny enough. I experienced no noise.”
 of 5 bubbles regdragon, 14 Dec 2016 | Read review
5 of 5