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Gold Hotel

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Gold Hotel
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57 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Buderim, Australia
Reviewed 30 September 2016 via mobile

We chose this hotel because it is only 10 mins drive to the airport and we have an early start in the morning, however, the beds are the hardest we have had in Vietnam, receptionists speak less English and there isn't much to see, or places to eat close by. A nice walk along the river and over the dragon...

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Helpful?
Thank sarah_r_pye
vy t, Giám đốc bán hàng at Gold Hotel, responded to this review

Dear Ms/ Mr, Thank you for choosing Gold hotel for your stay in Da Nang city and we are so sorry about the bad memory that you've met in Danang as well as while staying at our hotel . We will make double check and solve this problem as you said. We do hope you have a good trip. Thank...

Reviewed 22 September 2016 via mobile

We booked room over cungmua.com, we have confirm code but we still was be waited. The hotel want to us pay more... want charge high season fee. We was very angry. Why? This was late september, low season of danang... However, we upgraded room and it nice. Excutive room is clean, beautiful view, lovely. is good.. But in our room...

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Helpful?
Thank Ánh Dương
vy t, Giám đốc bán hàng at Gold Hotel, responded to this review

Dear Ms Ánh Dương, Thank you for choosing Gold hotel for your stay in Da Nang city, and we are so sorry about the bad memory that you've met in Danang as well as while staying at our hotel . We will make double check and solve this problem as you said. About high season fee - this is policy...

Reviewed 14 September 2016

The location was just right...local eateries around, there was a small convenience store where you can buy water, a small local sandwich store which was clean.....taxi available right away . . . room's size was just right . . . but the front desk staff are not that accommodating. The hotel restaurant served breakfast but the waiters/servers are not likewise...

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Helpful?
Thank Mama G
vy t, Giám đốc quan hệ khách hàng at Gold Hotel, responded to this review

Dear Ms/ Mr, Thank you for choosing Gold hotel for your stay in Da Nang city and we are so sorry about the bad memory that you've met while staying at our hotel . We will make double check and solve this problem as you said. We do hope you have a good trip. Thank you and best regards,

Yarraman
Reviewed 30 August 2016 via mobile

This hotel was not our greatest experience but in the end the staff proved to be helpful though had a communication problem in English or Australian. The room we had 202 had no views from a very small window but was clean the bed a bit hard. There is a lift through the ground floor car park so do not...

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Helpful?
Thank ArtistKev
vy t, Giám đốc bán hàng at Gold Hotel, responded to this review

Dear ArtistKev, Greetings from Gold Hotel and hope you are doing great! Thank you so much for choosing to stay with Gold Hotel and spending your busy time to write our reviews on tripadvisor.com. We are very happy to know that you enjoyed your stay with Staff of Gold Hotel . Thank you very much and look forward to welcoming...

Reviewed 12 August 2016 via mobile

Overall, I did not think the hotel was that bad. I didn't have any issues with the room or the staff until it I got a surprise foreigner fee at the end. I had booked two tours with the hotel only to figure out that it was a vietnamese tour when I was picked up. Of course I didn't learn...

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Helpful?
Thank Tomek P
vy t, Giám đốc bán hàng at Gold Hotel, responded to this review

Dear Ms/ Mr, Thank you for choosing Gold hotel for your stay in Da Nang city and we are so sorry about the bad memory that you've met in Danang as well as while staying at our hotel . We will make double check and solve this problem as you said. By the way, Ms.Tuyet Mai don't talk you are...

Seoul, South Korea
Reviewed 4 July 2016

Our flight was at 1am so we booked here to get some rest and freshen up. When we arrived the receptionist was very rude and not friendly at all. Our room had a horrible smell and the air con didn't work well. The room was dirty and we even saw a cockroach on the floor. In the end we decided...

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Helpful?
Thank sarahleemerriman
vy t, Manager at Gold Hotel, responded to this review

Dear Mr/Ms. sarahleemerriman, Thank you for choosing Gold hotel for your stay in Da Nang city and we are so sorry about the bad memory that you've met in Danang as well as while staying at our hotel . We will make double check and solve this problem as you said. We do hope you have a good trip. Thank...

Reviewed 12 June 2016 via mobile

I stayed here for 2 nights with my family members . The hotel was ok and there service was ok, but not meet my expectations as a 3 stars hotel. Level noisy at this hotel at night and early morning is too much, I got a headache from 2 nights ppl keep making freaking loud noisy event at midnight or...

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Helpful?
Thank Huong V
vy t, Director of Sales at Gold Hotel, responded to this review

Dear Ms, Thank you for choosing Gold hotel for your stay in Da Nang city and we are so sorry about the bad memory that you've met in Danang as well as while staying at our hotel . We will make double check and solve this problem as you said. We do hope you have a good trip. Thank you...

Ho Chi Minh City, Vietnam
Reviewed 10 June 2016

This is the first time I stayed here. The hotel is near airport and downtown but everything so bad. The room not clean, I saw old clothes in there. Duvet and sheet not clean. Dont have mirror in the bedroom. Reception always say no when i asked something. I need a vas for my flower but she say no. The...

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Helpful?
Thank hoalam412
Ho Chi Minh City, Vietnam
Reviewed 5 May 2016

This is the first time I have stayed at Gold Hotel. The location is near to airport, it just took 10 minutes. However, I can hear the noise from next room at the midnight, it is terrible. It is rude to remind them. In addition, the breakfast is normal, I stayed 3 days, but the meals are the same.

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Helpful?
Thank khanhdopmp
Reviewed 4 April 2016 via mobile

I m a business man, i usually traveling business around viet nam and i had stayed this hotel 3 time when i been Da Nang, but this time seem my wrong decision...i m unhappy with service here (wifi not good and the Receptionest wasnot good incorrect attitude with me and my colleage) anyway i was supprised about this time and...

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Helpful?
Thank Tung D

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Gold Hotel

Address: 24 Nui Thanh Street | Quan Hai Chau, Da Nang, Vietnam
Region: Vietnam > Quang Nam Province > Da Nang
Price Range: $21 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gold Hotel 3*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Gold Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always book the room that is far from the lift/elevator”
 of 5 bubbles 672mamag, 14 Sep 2016 | Read review
“don't!!”
 of 5 bubbles Sisi387, 18 Jan 2014 | Read review
“I was in room 301. Large room on the front of the hotel. Breakfast was "do-able". Variety enough to find something to eat.”
 of 5 bubbles Candy-ola, 7 Sep 2013 | Read review
“Select the largest rooms that are in the front of the hotel. . .”
 of 5 bubbles Will313, 17 Mar 2013 | Read review
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