Candlewood Suites Buffalo Amherst

Candlewood Suites Buffalo Amherst

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Candlewood Suites Buffalo Amherst Fitness Center
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About

4.5
#8 of 18 hotels in Amherst
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Newly Renovated Candlewood Suites® Buffalo Amherst hotel is located off NYS I-290, adjacent to the University at Buffalo North Campus and UB's Center for the Arts as well as driving distance to SUNY Buffalo State College. We welcome travelers to our all-suite property which provides comfortable accommodations, warm and friendly service as well as all the conveniences of home! Relocating to Western New York? We can provide lodging while you and your family are waiting for your home availability! Our hotel's location is perfect for corporate business travelers to the Buffalo, Amherst and Western NY area. Buffalo Niagara International Airport BUF is eight miles away. General Motors, Praxair, Geico, Roswell Park and Sumitomo are minutes away. Downtown Buffalo and the Buffalo Convention Center are also a convenient commute. We welcome our UB visiting speakers and professors!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Non-smoking hotel
24-hour front desk
Parking
Wifi
Shops
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

20 Flint Road, Amherst, NY 14226
222Reviews1Q+A41Room tips
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Detailed Reviews
Nbc wrote a review Apr 2023
Hotel's Favourite
4.0 of 5 bubbles
I have stayed here twice in the last month. The front desk staff are wonderful,super friendly and there to help. There is no free breakfast but there is free coffee in the a.m. and snacks to purchase. Rooms have full size fridges, microwaves , stoves and dishwashers..beds and pillows super comfy. Currently all rooms are being renovated and that will be good. At the current prices this place is a deal and I will stay again
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Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagicHawk wrote a review Mar 2022
5.0 of 5 bubbles
This hotel and staff are beyond OUTSTANDING!

The professionalism and care of staff, their responsiveness and down right genuine friendliness, common sense and down to earth yet professional approach to all things, cleanliness of the rooms and hotel, and obvious commitment to making sure every stay is top notch just blew us away. Honestly, their customer service and attention to detail was better here than at some 5 star luxury hotels and resorts we have stayed out.

Simple, straightforward, comfortable and tasteful rooms and hotel. Any concerns, questions or issues were dealt with swiftly and to great satisfaction. We never once had the sense that they were doing the “Covid cutting corners thing” or that anything we needed was not available or lacking here like so many other hotels these days.

The room was actually CLEAN. Immaculately clean. Even those hard to reach places most hotels overlook were dusted and clean when we arrived in our room.

It’s so wonderfully obvious they genuinely care here about running a solid operation.

If you’re in need of a quiet, comfy, super convenient, top notch costumer service stay in the area…..Stay here. Ample kitchen space and setup to handle cooking your own meals. Plenty of restaurants and food stores for take away or to order delivery in a flash. Room windows open a few inches for fresh air. On-site small convenience store of sorts if you needed some essentials (or had a hankering for a late night ice cream ;) ) Super close to UB North campus and the highways. Complementary laundry and gym on sight. Covid precautions were in place and were clearly observed and enforced here. Good and reliable wi-fi. And pet friendly too!

Super on top of the details, consistently friendly and available, and yet not at all intrusive. They truly embody the motto “Buffalo - City of Good Neighbors” vibe.

I wish I could remember everyone’s name…. But Kelsey, Jackie and Connie were staff we dealt with pretty regularly and they were BEYOND amazing in every way. These guys gave a true master class in hospitality and professionalism. Bravo!!
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
skapp wrote a review Jan 2022
Youngstown
4.0 of 5 bubbles
Stayed here while in town for an appointment. Had previously stayed at a competitor property next door with a horrible stay. We were very pleased to find that the experience didn't carry over for the area. While there were a few items that could have been better (more on that below), we were happy with our stay. All of the staff that we interacted with were extremely welcoming and helpful.

A few items that could have been better that we noted was the transition from the hard floor to the carpet in the room needed some attention. The carpet could be replaced as it is worn at the transition area which is expected over time.

Otherwise the room was clean as were all areas of the hotel that we accessed. The little store area was unique and well stocked with a variety of options and seemed to have far better pricing that what one would expect at a hotel.

If back in the Buffalo Amherst area, we would stay here again as it is far better than some others near by!
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Date of stay: October 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MongoTom wrote a review Jul 2021
Ann Arbor, Michigan
2.0 of 5 bubbles
The staff were terrific. They couldn’t do enough for us. The hotel, on the other hand, was a disaster and should have been refreshed five or more years ago. The rug was tattered and filthy. We’d be embarrassed to have anything like it in our home. You absolutely didn’t want to walk barefoot on it and our socks became filthy very quickly. Lights flickered, the toilet seat broke, there weren’t enough towel racks, the dishwasher was hard to close and then did a terrible job even after we bought spot remover for it. The walls and ceiling are thin and the people above us were noisy. The couch was dirty. Half the equipment in the exercise room didn’t work. This place needs to be gutted, every rug replaced (rooms and halls), every surface repainted and every appliance replaced. As it stands I would not recommend this establishment to anyone.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Buffalo Amherst
Responded Aug 4, 2021
Hi MongoTom, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the carpet condition, lighting, toilet condition, housekeeping service, noise, and the furniture. I understand your dismay and I am sorry. This is not the relaxed and casual lifestyle experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ranger22SG wrote a review Aug 2021
Miami, Florida
3.0 of 5 bubbles
No breakfast, no amenities, justa room. Other hotels at that price range offer a free breakfast and similarly sized room. Our room was definitely not a suite. No housekeeping for 3 nights also. Very disappointed, have the standards fallen so low that this hotel has 4.5 stars?
Hotels are getting away with less and less.
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Date of stay: August 2021
1.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Buffalo Amherst
Responded Sep 11, 2021
Hello ranger22SG, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for sharing your thoughts regarding your recent stay at our hotel. As a brand standard, our Candlewood Suites do not offer free breakfast. We do have our Candlewood Cupboard, where you can purchase items to cook in your kitchen. Daily housekeeping is not done but guests can always request service in advance. This is also a trademark as an extended stay hotel. I am sorry if you were not made aware of this. I am sharing your feedback with our hotel so we can find ways to have the information available for our guests. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A M wrote a review Jul 2022
2.0 of 5 bubbles
We stayed here for 8 days, early June 2022, the beds were comfortable, the room was clean, that's about it. No maid service unless you stay 10 days. Nowhere to hang towels in the room (no hooks, towel rack etc.) If you want more towels, they give you a trash bag, and you have to go get your towels, put them in the trash bag, and bring them to the desk to get more. They are under construction so they were moving furniture etc. in the room above all night and morning. There was mud in the hall most of the week as well. There are no perks to this place. You get a room, make your own bed, and take your own trash out. They don't tell you this online, when your make your reservation, or at check in. If you are looking for a full service hotel, this is not for you.
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Date of stay: June 2022
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: There are better hotels, that offer better rooms, and made service for a better or same price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Buffalo Amherst
Responded Aug 13, 2022
Hi D8273VGam, We appreciate you for choosing the Candlewood Suites Buffalo Amherst for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from occurring in the future. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manage IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debra wrote a review Jul 2023
5.0 of 5 bubbles
This hotel was not only clean but pet friendly to the max. The area for our dog to do his duty was groomed and spotless. The staff was knowledgeable and generous taking the time to acquaint us with their city, restaurants, scenic walking areas to take our pooch. Upon Checkin Lisa was the best greeter I’ve had and I travel a lot. Room was well appointed clean and roomy. No stinky dog smell here! Thanks for a great visit…we’ll be back for sure!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn H wrote a review Jun 2021
Syracuse, New York
5.0 of 5 bubbles
We had a very pleasant stay here. The staff are very welcoming and professional. The rooms are spacious and clean. We were able to bring in breakfast item and utilize the kitchenette. The hotel is next to UB north campus and located off the highway which is something to keep in mind for graduation. I would highly recommend staying at this hotel. Also it is pet friendly but they do a fantastic job of cleaning as there was no pet odor anywhere in the hotel
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PsychDiva wrote a review Jun 2021
5.0 of 5 bubbles
I just finished a three-night stay at the Amherst/Buffalo Candlewood Suites. While the room decor is nothing fancy, my suite was extremely comfortable and extremely clean, with a kitchenette, recliner, good mattress and great pillows. The staff were so friendly and accommodating. Excellent soundproofing between rooms. As if all of this wasn’t nice enough, THEY WELCOME DOGS. My dog and I had a restful time. Would definitely return.
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shawn g wrote a review Jan 2024
5.0 of 5 bubbles
I go here every Sunday when I come to Buffalo to visit my staff. The front desk staff is amazing and always ensure my room and keys are ready for me. It is a great place to stay and I highly recommend it.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander491312 asked a question Sep 2014
Guelph, Canada
free breakfast and cocktail hour
Answer from Kelsey B
Auburn, NY
Sorry, no free breakfast nor cocktail hour.
A M wrote a tip Jul 2022
1 contribution
2.0 of 5 bubbles
"There are better hotels, that offer better rooms, and made service for a better or same price."
Read full review
HammockLife wrote a tip May 2022
Boynton Beach, Florida114 contributions71 helpful votes
1.0 of 5 bubbles
"There are no good rooms... stay elsewhere"
Read full review
Kimberly R wrote a tip Aug 2019
Albany, New York53 contributions25 helpful votes
5.0 of 5 bubbles
"would recommend rooms on an end. Corner rooms always a plus."
Read full review
Kathleen Q wrote a tip May 2019
Buffalo, New York77 contributions32 helpful votes
4.0 of 5 bubbles
"I like to be close to the elevators, but the hotel is quiet, so there is no reason to avoid the elevator bank."
Read full review
Dave M wrote a tip Oct 2018
fishkill, ny469 contributions110 helpful votes
4.0 of 5 bubbles
"We liked being on the first floor facing the parking lot."
Read full review
Not the right property for you?
There are more places to choose from in the Amherst area.
PRICE RANGE
C$171 - C$239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Candlewood Suites Buffalo Amherst - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Candlewood Suites Buffalo Amherst
Which popular attractions are close to Candlewood Suites Buffalo Amherst?
Nearby attractions include AMC Maple Ridge 8 (0.9 km), The Northtown Center at Amherst (1.1 km), and The U (0.9 km).
What are some of the property amenities at Candlewood Suites Buffalo Amherst?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Buffalo Amherst?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Buffalo Amherst?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Buffalo Amherst?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Buffalo Amherst?
Conveniently located restaurants include Santora's Pizza Pub & Grill, Forno Napoli Pizza & Italian Kitchen, and Blue Fire Grill.
Are there opportunities to exercise at Candlewood Suites Buffalo Amherst?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Buffalo Amherst?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Buffalo Amherst?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Buffalo Amherst?
Many travellers enjoy visiting Frank Lloyd Wright's Martin House (7.4 km) and Benjamin Long Homestead (7.4 km).
Is Candlewood Suites Buffalo Amherst accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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