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Homewood Suites by Hilton Buffalo-Amherst

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Traveller (34)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent67%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Buffalo-Amherst
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Buffalo-Amherst
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (660)
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658 results
Traveller rating
428
162
38
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14
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LanguageEnglish
428
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38
16
14
Show reviews that mention
All reviewsbasketball courtcomplimentary breakfastliving roomsmall kitchenhome away from homenice breakfastoff the highwayfull kitchenpull out couchcomfortable roomsbreakfast stafffitness centerhard boiled eggsbusiness tripwould definitely stay here againniagara fallsgreat place to stay
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1 - 5 of 658 reviews
Reviewed 1 week ago

For most people this structure is a beacon of hope and refuge. Upon first glance it appears to be a strong fortress to rest your head at night, but just Like the great Ship the Titanic I was sorry I gained admittance, for what happened...More

Review collected in partnership with Homewood Suites by Hilton
Thank 641abrown
Response from HomewoodAmherst, Public Relations Manager at Homewood Suites by Hilton Buffalo-AmherstResponded 2 days ago

Aaron, We are so sorry you didn't experience the wonderful stay we expect all guests to enjoy. Please do not hesitate to reach out to the team if there is something you need during your next stay. We wish we had been able to assist...More

Hotel's Favourite
Reviewed 3 weeks ago

Stayed over the busy Memorial Day weekend. The staff was friendly and very accomodating to whatever questions we had from local eateries to parking in Niagara Falls. Special shout out goes to staffers Lisa and Tracy for their friendliness. Room was clean with plenty of...More

Thank Kimberly W
Response from HomewoodAmherst, Guest Relations Manager at Homewood Suites by Hilton Buffalo-AmherstResponded 3 weeks ago

Kimberly, Thank you so much for appreciating how friendly and accommodating our staff is! We try our best to assist every guest. Our location is super convenient; so many restaurants, shopping, and local attractions within a 15 minute drive. Our team is always glad to...More

Reviewed 2 weeks ago

Stayed for 10 days. Lisa and Tracey were fabulous as usual and the reason we keep coming back. Only one issue with a new employee who was not familiar with the professional attitude employees are supposed to show to guests.More

Review collected in partnership with Homewood Suites by Hilton
Thank James D
Response from HomewoodAmherst, Guest Relations Manager at Homewood Suites by Hilton Buffalo-AmherstResponded 2 weeks ago

James- We are so glad our excellent staff are the reason you keep coming back! Tracy and Lisa are great. We are sorry about the fire alarm going off- I'm sure it was a stressful situation for those who had never experienced it before; including...More

Reviewed 3 weeks ago

The hotel was great. The service, cleanliness, front desk, lobby and more importantly the staff everything was A1. It’s not too close to Niagara Falls, but to me that was the best part. I could avoid the hustle bustle, but could get to the falls...More

Review collected in partnership with Homewood Suites by Hilton
Thank MadhuChikkatoor
Response from HomewoodAmherst, Guest Relations Manager at Homewood Suites by Hilton Buffalo-AmherstResponded 2 weeks ago

MadhuChikkatoor- Thank you for recommending our hotel to others! Word of mouth is the best! We appreciate that you enjoyed our service, cleanliness, and convenient location. We hope you will be able to visit again!

Reviewed 3 weeks ago

They ruined our evening. She was ready to cancel my reservation after a tiring day. The end feeling - we just adjusted at a shelter for that night. Staff is reluctant to address what central reservation did. Customer service didn't wait on the line till...More

Review collected in partnership with Homewood Suites by Hilton
Thank Aditya C
Response from HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-AmherstResponded 3 weeks ago

Dear Aditya C, I am sorry to hear you were unhappy with your recent stay with us. Unfortunately, the hotel was completely full and we could not upgrade your room to a larger suite. Since you are a Hilton Honors member, you should have received...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$158 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$158 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (34)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
RebeccaToronto
March 27, 2018|
Answer
Response from Mark C |
Sorry, I don’t have a direct answer to your question. However, there is Rite Aide Pharmacy in the Hotel Parking lot. They sell groceries, clothes, electronics, toys, soveigners, & of course pharmaceuticals too. We found it... More
1
Vote
Elizabeth M
January 18, 2018|
AnswerShow all 2 answers
Response from HomewoodAmherst | Property representative |
Yes we do offer Keurig coffee makers in our Premium Suites.
0
Votes
March 27, 2017|
Answer
Response from HomewoodAmherst | Property representative |
Thank for choosing our hotel for your stay in Buffalo. It is about a 15 to 20 minute car ride to Downtown Buffalo. That is where The Pearl St. is located. If you are not renting a car, the cab ride would probably cost... More
1
Vote
Room Tips
"Our room overlooking the courtyard and close to an outside doors on 1st floor. Was perfect!"
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"lower floors more noise"
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"We stayed on end of a high floor and it was quiet. The north side is away from highway."
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"No Internet!"
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