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Homewood Suites by Hilton Buffalo-Amherst

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Homewood Suites by Hilton Buffalo-Amherst
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564 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Amherst, NY, United States
Reviewed 1 week ago NEW

Excellent. Always stay here when visiting our daughter at UB. Staff is excellent, breakfast always good. Facility very clean. Would definitely recommend staying here. Aside from UB, this hotel is close to everything.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank alicesP9831GV
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear alicesP9831GV; Thank you so very much for your kind words about your experiences at our hotel. I will be sure to share your comments on staff service and cleanliness with the team, and thank them for a job well done. We look forward to seeing you again.

Henderson, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Great midway point between Niagara Falls and Buffalo Airport. Check in staff is friendly and helpful going out of their way to find us a quiet room. Morning breakfast was above average with friendly helpful breakfast staff. Overall very pleasant experience

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sharon C
About Hotel's Favourite Review
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Sharon C; Thank you for selecting Homewood Suites Amherst for your stay. It was our pleasure making sure you had an enjoyable stay. I will be sure to share your comments on staff service. We look forward to seeing you again.

Mississauga, Canada
Reviewed 1 week ago

My family stayed at Homewood Suite in Greece, NY last summer, and so this was our second stay in Homewood brand. In general everything was excellent, except the breakfast made us a bit disappointing. We expected to have sausage, bacon, ham, just like a 'typical' style of hot breakfast, yet none of the above was offered, even there was a...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Frederico V
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. We hope to see you again if your travels bring you to Buffalo in...

Buffalo, New York
Reviewed 3 weeks ago

Had a nice stay with my Aunt and Uncle from out of town. The hotel is renovating and even with the construction, the registration process was very easy (just mind the dust in the lobby). Breakfast was wonderful, beds were comfy and the room was quiet. Thanks for a great experience!

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Helpful?
Thank Paul H
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Paul H; Thank you for staying with us and sharing your experience! We are glad to hear you enjoyed your suite. We look forward to seeing you again when your travels bring back to Buffalo.

Wall Township, New Jersey
Reviewed 4 weeks ago

Great customer service wonderful experience thank you again would highly recommend and deeply appreciated of all the effort to correctbroom rate call the 800 number and resolve for us in addition bonus points

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank rtmccaff
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear rtmccaff; Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! I will be sure to share your comments on staff service. We look forward to seeing you again.

Canastota, New York
Reviewed 4 weeks ago

Was perfect 👌 clean love that the pool is open till 10 and breakfast was better than any place I have ever stayed thank you for letting us use the breakfast hall for our pot luck dinner at night!!! 😄

Review collected in partnership with Homewood Suites by Hilton
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Thank U6156VPcrystalm
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear U6156VPcrystalm, Thank You for staying with us and sharing your experience! We are glad to hear you enjoyed our refreshing pool and delicious breakfast!! We look forward to seeing you again when your travels bring you back to Buffalo.

Owasco, ny
Reviewed 15 March 2017

Under construction- dusty no place for team get together pre or post game or for parents to socialize ...otherwise, the hotel was fine, clean and comfortable....breakfast quality was poor in my opinion but staff was friendly and helpful...hotel was pet friendly

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank davidkF2962GN
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for taking the time to complete this survey. Your feedback really does help us improve our service for future guests. We do hope you will give us another try after our renovations are complete. We look forward to sharing our "new look" with you.

norfolk, ny, United States
Reviewed 7 March 2017

Hotel under renovations, but still clean! Staff was excellent proving dining area for our team to bring in our own food and drink for a group meal. Rooms were nice, clean. Breakfast was decent. Pool was average size.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank 400geraldl
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear 400geraldl, Thank you so very much for your kind words about your experiences at our hotel. The staff here at the Homewood Suites Buffalo- Amherst enjoys doing everything they can do to accommodate our guest.I will be sure to share your comments on staff service with the team, and thank them for a job well done. We look forward...

Bayside, New York
Reviewed 1 March 2017

I hate to write a bad review but I can't help it. We arrived to find the lobby and sitting area being renovated with no advanced notice. Our room was small and dark on the first floor. To make matters worse we opened the sofa be and the mattress was about 2 inches thick with a torn mattress pad on...

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Helpful?
Thank karenmm58
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again.

Lancaster, Pennsylvania
Reviewed 26 February 2017

Hotel is being remodeled but still very nice. They have taken great care not to inflict remodel issues on customers. Only complaint was a worn bed in a newly remodeled room? I did not ask for it to be fixed but it was a slight issue that took away from a higher score during MY week there.

Review collected in partnership with Homewood Suites by Hilton
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1Thank terryo744
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear terryo744, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think the new beds were satisfactory. We will take your comments under consideration as we continually work to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 

Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Highway, Amherst, NY 14226
Region: United States > New York > Amherst
Price Range: $193 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Homewood Suites
Amherst Hilton
Hotel Style:
#1 Family Hotel in Amherst
#1 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Buffalo-Amherst staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Buffalo-Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, very quiet.”
BigWorldViews, 9 Nov 2016 | Read review
“Corner rooms are bigger.”
natachad245, 25 Oct 2016 | Read review
“There are no views or rooms better than the others, it just depends how high up you want to be.”
John_CNorfolk, 27 Aug 2016 | Read review
“Higher floor on the courtyard side.”
PappysCorsair, 22 Aug 2016 | Read review
“courtyard or lobby facing rooms are much quieter”
988jayf, 19 Aug 2016 | Read review
5 of 5