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Sleep Inn

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249 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Ottawa, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

We were here for two nights. Right from the get go we were impressed by the friendliness and helpfulness of the Front Desk. Chris helped us walk through a messy reservation (our fault using Expedia), and even offered off shift assistance if needed. This Sleep Inn is super clean! It even smells good. Maybe recently upgraded, but housekeeping is really... More 

Thank 444Jocelyn444
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

444Jocelyn444, Thank you so very much for your most recent review of our property. Chris and Alecia are great staff members of ours and I will be sure to pass on our gratitude to them for taking such great care of you. We look forward to welcoming you back again. More 

New Delhi, India
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

For our trip to Niagra falls, we found the Sleep Inn to be a great neat hotel that provides value for money. Complimentary included Free hot breakfast & Free WiFi. This hotel is located in a quite area and access easily accessible from I-290. Hotel is maintained very well. Though we stayed only for a night, we plan to return... More 

Thank Ashok G
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Hello Ashok G, Thank you for your feedback regarding your stay at our hotel. We are so glad you got to experience a Wonder of the World that is Niagara Falls as well as enjoy our hotel. We look forward to welcoming you back for an extended stay. We have a lot of attractions around our hotel and are sure... More 

Syracuse, NY
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 October 2016

I was very impressed with my accessible room, close to the front desk and with a shower (with pull down seat) instead of a tub. Also the shower sprayer had a long cord, so easier to use than the stationery type. Clean, efficient, in room coffee in addition to the free lobby coffee/tea and cookies! Also cold, fresh water and... More 

Thank Johanna56
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Johanna56, We enjoyed having you stay with us. This review is exactly why we love what we do. We want our guests to always feel comfortable and right at home. We look forward to welcoming you back in the future. Thank you for sharing your experience with us. Brittney Perillo General Manager More 

New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

Very clean and tidy. Compared to one of 'Days Inn' Hotel we stayed on the same trip. Wonderful breakfast buffet although the seats were limited. Various selections of yogurts, there was waffle maker, juices, breads and bagels... We arrived late and left very early in the morning so i couldn't write more about the staff. And no photos because i... More 

Thank comey_lote
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for your review. We take the cleanliness of our hotel very serious and it is always nice to see our guests enjoy that about us. We know clean rooms and bathrooms are important and make for a great hotel stay anywhere you are. Please come back and see us again soon. More 

Toronto, Canada
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 18 October 2016

Great rooms. Each one now has a fridge and a microwave which is very convenient. It is located right next to the 290 which is easy on and off to get to I-90. Shopping is literally right down the street. The Boulevard Mall is 5 mins away as well as lots of places to dine. The beds are comfortable and... More 

Thank Ijustluv2travel
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for your review. I am happy you enjoyed your stay with us. We do have a great location with many places to shop and dine. It's a great location. I always like seeing our guests enjoy that benefit of our hotel. We hope to see you again soon. More 

Toronto, Canada
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2016

This is a great location just steps from the blvd and very close to shopping and dining. The staff is friendly and knowledgeable, the rooms are clean, the shower is hot and the heating and lighting all work well. My only negative was the free breakfast which is not on a par with competitors like Hampton and Holiday Inn Express........not... More 

Thank david l
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for your review of your most recent stay with us. I am glad you enjoyed our hotel with all of it's amenities. I do apologize breakfast was not as satisfactory as we always hope it is for our guests. I will use this feedback to further our efforts in making every part of our guest experience pleasurable. We... More 

rochester, ny
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 October 2016 via mobile

My Niece was getting married in Lewiston, we live in Rochester,NY. So we picked Sleep inn, and we were all pleasantly surprized. I'd stay there again anytime. The rooms were perfect, they have a pool also. And the breakfast was substantial . Very clean, and a friendly staff.

Thank frptlady
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for taking the time to review our hotel. I am pleased you found our hotel accommodating to your needs. We hope to welcome you back again soon. More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 October 2016

We stayed at the Sleep Inn after having chosen it because of its price and the good reviews on Trip Advisor. The hotel has a nice location fairly close to Niagara Falls and several other destinations we had on our agenda for this trip. Our room was clean and the beds were comfortable. My only complaints are small ones. First,... More 

1 Thank Magic_Travelers
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for your review. Your feedback is essential to our hotel operation being more successful for every guest. I apologize for the inconvenience of the issues you encountered. We will utilize this review as a resource to make future stays of our guests the best they can be. We hope to see you again soon. More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2016

The room was very clean and updated style. The shower was great - no tub. Refrigerator in every room. Friendly, helpful staff. Close to the 62 strip and shopping/highway. For breakfast they had waffles, scrambled eggs, sausages, bagels, donuts, cereal, fruit, yogurt, raisin bread, fruit and coffee/tea 6am-10am.

1 Thank ja123452016
Sarah M, Front Office Manager at Sleep Inn, responded to this review

Good morning ja123452016, Thank you so much for taking the time to share your experience when staying with us. We greatly appreciate the kind words. Unfortunately all of our regular rooms only have showers. Our accessible rooms however do have tubs except one that has a roll in shower. We hope to see you again upon a return to the... More 

Newburgh, New York
Level Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 31 July 2016

I was impressed when I walked into the room. No ugly smells, just a clean smell. Bed was good, 4 pillows per bed. We are use to a king bed and this bed was a full size. (Wife took up the whole bed) Bathroom was nice, clean with a fairly new shower stall. No bathtub which is okay for us.... More 

Thank glennsaddress
Renee D, General Manager at Sleep Inn, responded to this review

Hi Glensaddress, Thank you for taking the time to review our hotel online. We appreciate your feedback and the great comments about our team. We look forward to you staying with us again. More 

95 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (61)
Room/Suite (21)
Bathroom (15)
Business Centre/Function Rooms (2)
Dining (3)
View from Room (1)
Hotel & Grounds (1)
Pool/Beach Area (2)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (34)
Room/Suite (14)
Pool/Beach Area (1)
Hotel & Grounds (7)
Bathroom (1)
Dining (4)
Business Centre/Function Rooms (1)
Other (6)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sleep Inn

Address: 75 Inn Keepers Lane, Amherst, NY 14228
Region: United States > New York > Amherst
Price Range: $116 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Expedia, Choice Hotels, Hotels.com, Travelocity, Orbitz, Cancelon, Priceline and Odigeo so you can book your Sleep Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Hotel Style:
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
1 question
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Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on top floor. Very quiet. Fast elevator service.”
 of 5 bubbles 444Jocelyn444, 30 Nov 2016 | Read review
“Room 110 was just a few steps from the breakfast room and front desk. Also a safer place to be.”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
 of 5 bubbles Johanna56, 28 Oct 2016 | Read review
“I was on 5th floor in a handicapped room. Great accessibility and view was wonderful”
 of 5 bubbles JudyP940, 14 Jul 2016 | Read review
“We were on 2nd floor, was quiet.”
 of 5 bubbles minnesotam577, 11 Jul 2016 | Read review
“Ask for a room away from the elevators and facing away from the freeway”
 of 5 bubbles 501carlc, 9 Jul 2016 | Read review
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