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Sleep Inn

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250 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Hamilton, Canada
Reviewed 18 November 2013

I have stayed at this hotel several times, and each time they exceed my expectations on customer service. My past weekend stay started with "Welcome Back" from Melissa the front office manager, this made me feel just that "welcome" every staff member that you encounter during your stay here, weather it be Tim the Manager, Melissa, Micheal that works second...

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Helpful?
Thank Lori-Ann1967
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the great review. I am so glad that everyone that you encounter at the hotel makes you feel welcome. Every staff member here strives to provide that feeling to each and every guest that we encounter. We all look forward to your future visits with us.

New York City, New York
Reviewed 13 November 2013

The staff was very friendly at this Sleep Inn and the room was very clean. It is located near a couple malls and restaurants. The room was typical although there was no micro or fridge in the room. We didn't have time to check out the pool but it was clean and there was a hot tub too. The breakfast...

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Helpful?
Thank Hostwthemost_13
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the very nice review of your recent stay with us. I am very pleased that you found the accommodations clean, comfortable, and the staff friendly. I look forward to your future visits with us.

Reviewed 11 November 2013 via mobile

I usually try not to give bad reviews but my experience at this sleep inn was one that I could not ignore. My husband purchased 2 nights at this inn from priceline's express deals. So upon check-in on Friday late afternoon the front office manager told us that it would be a smoking room. I asked for a change but...

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2Thank carriewly
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to take this opportunity to apologize for the experience that you had on your recent stay with us. Firstly we value and welcome all of our guests no matter how they booked and we always strive to go above and beyond for each. When booking through the opaque sites like Priceline and Hotwire you don't know what...

Upstate NY
Reviewed 29 October 2013

Stayed just for an overnight, in town for business. Nice location, great staff, room was small, but very clean & comforatable. Very convenient to shopping & retaurants. I would definitely stay here again.

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Helpful?
Thank Lewwil
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you so much for reviewing your recent stay with us. Our location makes us a great choice when staying in the area. I look forward to your next visit with us!

Reviewed 27 October 2013 via mobile

My wife and I stayed here on a recent trip to Niagra Falls. Very conveniently located right off the highway but on a quiet dead end road. Close to many restaurants, stores, and a mall. Our room was very nice but smaller then average. The breakfast was really good. And there was a very nice pool area that we didnt...

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Helpful?
Thank Kidron733
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to thank you for taking the time to review your recent stay with us. Our proximity to the Falls and numerous shopping and dining options makes us a great choice for a place to stay. I am happy to hear that you took advantage of our breakfast and I hope that it started your day off right....

GLEN HEAD
Reviewed 13 October 2013

The hotel was clean and comfortable, the pool and hot tub were refreshing, and the continental breakfast was plentiful for all! It is also located near to everywhere we needed to go! What more could you ask for??

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Helpful?
Thank KATHY K
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to take this opportunity to thank you for taking the time to review your recent stay with us. I am pleased that you enjoyed not only our nice hot breakfast in the morning but also the wonderful pool that we have. I hope that you will choose to stay with us again next time your travels bring...

Toronto, Canada
Reviewed 7 October 2013

We stayed for a night last weekend and enjoyed our stay tremendously! The service at the front desk was excellent from check-in, to restaurant suggestions, to online searching for specific stores for specific items to a locating of sights of Frank Lloyd Wright buildings. The hotel is quiet even when full on a weekend and with a satisfactory breakfast. We...

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Helpful?
Thank whiteoakspring
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to take this opportunity to thank you for taking time to review your recent stay with us. I am very happy to know that you appreciated all the hard work and dedication that the entire staff has. Our location is great for all the area attractions including the Frank Lloyd Wright buildings and many others in WNY....

Jefferson, Maryland
Reviewed 21 September 2013

We were in the area touring colleges. Had visited RIT then zipped over to see Niagara Falls. Spent one night here. We have stayed at multiple Sleep Inns across the country. This location had the smallest rooms we have ever experienced at a Sleep Inn. The four of us were cramped. The bathroom was tiny - room for a toilet...

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Thank ticoalra
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for your review of your recent stay with us. I would like to apologize that your expectations were not met while staying with us. I am however pleased that you liked our breakfast offerings. If there is anything further I can do for you please contact me directly.

Duluth, GA
Reviewed 21 September 2013

This is our second (writer's tenth) time at this hotel in Buffalo metro area. It's beginning to show some age as I suspect it has had some type make-over in past ten years. Good, quiet room, comfortable bed, clean bath and now with a refrigerator. Check-in quick and easy. No complaints as this is a moderately-priced hotel (high but not...

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Helpful?
Thank GwinnettTraveler
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to thank you for taking the time to review your recent stay with us. while the hotel is older there have been numerous renovations over the years. Most recently this past spring we renovated our lobby and breakfast areas and will be moving on the renovate the rooms very shortly. I am very pleased that you liked...

Markham, Canada
Reviewed 9 September 2013

We stayed here for the home opener. Had 4 rooms. Great hotel near the blvd mall and many restaurants. Good morning breakfast open at 6am. Waffles eggs and sausages. Cereals and yogurt. Nice small pool and hot tub. If only the washrooms were bigger.

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1Thank Katian70
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the review of your recent visit with us. Our location makes this hotel a great choice for sports, shopping and dining options. We hope to see you again if your travels bring you back to the area.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sleep Inn

Address: 75 Inn Keepers Ln, Amherst, NY 14228-3532
Region: United States > New York > Amherst
Price Range: $114 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Cancelon, Odigeo, Choice Hotels, Priceline, Hotels.com and Travelocity so you can book your Sleep Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Hotel Style:
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
1 question
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Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anyplace to stay in this hotel, you will be comfortable”
 of 5 bubbles Lori-Ann1967, 7 Dec 2016 | Read review
“We were on top floor. Very quiet. Fast elevator service.”
 of 5 bubbles 444Jocelyn444, 30 Nov 2016 | Read review
“Room 110 was just a few steps from the breakfast room and front desk. Also a safer place to be.”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
 of 5 bubbles Johanna56, 28 Oct 2016 | Read review
“I was on 5th floor in a handicapped room. Great accessibility and view was wonderful”
 of 5 bubbles JudyP940, 14 Jul 2016 | Read review
“We were on 2nd floor, was quiet.”
 of 5 bubbles minnesotam577, 11 Jul 2016 | Read review
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