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The Westin Nagoya Castle

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483 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Singapore, Singapore
Reviewed 5 days ago NEW

I have stayed in this hotel over a period of 10 years on an average about 2 or 3 times a year. I must admit the hotel has deteriorated from average to worse. Though this hotel is average when it comes everything, I continued to stay here because it was a starwood property and sadly this is only SPG property...

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Helpful?
Thank Desmond8000
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We are deeply sorry that our inadequate environment and service made you uncomfortable. I will communicate these issues to respective persons in charge and made them improve as soon as possible. We would continue to work for improving our service. We hope you would visit us again in the...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

The hotel itself is okay, the service very good as can be expected and the Nagoya Castle view from the room as you wake up is amazing. But that's it. There is nothing much around the hotel including restaurants. I think a 7-11 is your best bet. It's a quiet residential area. If you wish to explore Nagoya, you have...

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Helpful?
Thank Jing2le_bells
Hertfordshire, United Kingdom
Reviewed 5 weeks ago

It's an impressive arrival, - footmen, big foyer, marble and glitzy. Room was nice and well appointed, good selection of TV channels, nice enough bathroom (yes a bath and not a shower only!). But the gym is actually not part of the hotel - it's just off-site and officially doesn't open till 11am - but they WILL open it up...

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Helpful?
Thank Bhoddisattva
tokyo
Reviewed 1 December 2016

My partner and I have stayed here on our way to Toyota City and en route to Ise. It is an aging hotel but a nice hotel in Nagoya. We were upgraded to a splendid room directly facing the Castle. I'm told Tom Cruise stayed here at the time The Last Samurai was filmed. Correct or not, the service here...

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Thank warren D
Singapore, Singapore
Reviewed 22 November 2016 via mobile

Good room size and we had a room facing Nagoya castle. Very nice view during the night time. Friendly service staffs as well. The only downside is the slightly small toilet and weak WiFi in the room. Overall still recommended.

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Thank Edward L
Reviewed 10 November 2016

All the staff were polite and help full. Our room face Nagoya Caste that lit at night. I LOVE it! it is a descent size room considering this is Japan ( all are small). Always clean. They have shuttle to and from the airport. definitely a happy costumer

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Thank sandra n
Melbourne, Australia
Reviewed 2 November 2016

We were lucky enough to have a room facing the Nagoya castle and to watch the light fade and then the castle be lit up by spotlights is just amazing. The rooms were large, very comfortable beds. A small bathroom but every conceivable toiletry you could need was supplied. Free wifi in the room. We ate in the Crown Restaurant...

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Thank Christine J
Yokohama, Japan
Reviewed 20 October 2016

hotel charge us at first class rate however actual their service is just econony, even not business class!, class only if you are Japanese old histrical castle lover, you will be happy because hotel is really in front of, only may be less than 100meter away, the Nagoya Castle

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Thank shunimada
Reviewed 7 October 2016 via mobile

Excellent customer service to help us in anything we need, astounding view of the Nagoya Castle at any time and easy access through shuttle bus. Recommended if you are looking for space, service and quality.

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Thank Carmelotumtum
Redmond, Washington
Reviewed 4 September 2016 via mobile

This is a nice hotel with a great staff. But for me, the pros cannot outweighs the cons and I would not stay here again. If the following things are not important to you, then this would be a great place to day. Pros: Nice hotel in a good location. I had a decent size room with a view of...

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Helpful?
Thank Robert H
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for your stay at The Westin Nagoya Castle. As you pointed out, our fitness club opens at 11:00 am. We are sorry for your inconvenience. Also, we don’t have a club lounge in our hotel, therefore we cannot offer happy hour as you have expected. We regret that we cannot meet your expectation in some ways,...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
All day dining Boulogne
All day dining Boulogne
Cuisines: International
Nshinomaru
Nshinomaru
Cuisines: Japanese
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya 451-8551, Aichi Prefecture
Region: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range: $140 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Nagoya Castle 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin
Hotel Style:
#7 Luxury Hotel in Nagoya
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Nagoya Castle staff and other travellers.
3 questions
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Questions? Get answers from The Westin Nagoya Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the castle.”
 of 5 bubbles 630ChristineJ, 2 Nov 2016 | Read review
“The rooms facing the nagoya castle is recommended.”
 of 5 bubbles JJ_St01, 27 Aug 2016 | Read review
“Get a castle view room.”
 of 5 bubbles TravelCov, 31 Jul 2016 | Read review
“Request a room on the Castle facing side of the hotel.”
  • twin room
 of 5 bubbles BBCH2014, 1 Apr 2016 | Read review
“Ask for a room with view of the Nagoya castle”
 of 5 bubbles MKKA_WYK, 5 Mar 2016 | Read review
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