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Kanazawa Hakuchoro Hotel Sanraku

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268 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

We were there for 2 nights and as there were 3 of us we had 2 adjoining rooms. When you walk into the hotel it gives off an aura of old fashioned comfort and this is reflected in the rooms as well. This hotel is located in a quiet area right next to Kanazawa Castle and Kenrokuen Garden. It's also...

Thank David R
London, United Kingdom
Reviewed 4 days ago NEW

I really like Kanazawa. This is the second time I have visited, but the first time at this hotel. We had large bags so took a taxi from the Shinkansen Station. It seemed to be quite far so I was concerned about the location not being central enough, but during our stay we walked quite easily to the station, although...

Thank Christopher B
Reviewed 1 week ago

Moving to the other side of Japan we didn't want another Western Brand type hotel. Five minutes by taxi from the wonderful new rail station we stepped into a bit of a time warp. The reception area furniture looks dated but then again this is a Japanese hotel. We had booked a small room but after our shoe box in...

Thank SydneyOztraveller
San Francisco, California
Reviewed 2 weeks ago

My husband and I spent two nights at Hotel Sanraku. After many nights in other hotels in Japan, we welcomed the old world charm, spacious room, onsen and spa, and wonderful buffet breakfast. The location is great, right next to the castle and within walking distance of other attractions. The hotel is an older style but everything is very well...

Thank Wanna-be-vagabond
New York
Reviewed 3 weeks ago

The hotel is a brief 10 minute taxi ride (1000-1200 yen) from the Kanazawa train station located in a residential area. The twin room we stayed in was very spacious compared to typical Japanese hotel rooms. The room faced the back of the hotel which overlooked an empty parking lot so at night it was very quiet, even with the...

Thank Lisa S
Reviewed 1 November 2016 via mobile

Had a really good stay at this hotel. Great breakfast, wonderful room amenities. Only one disappointment was uncomfortable bed. Great staff and would recommend this hotel. Loved Kanazawa and great location too!

Thank Kiran R
金沢白鳥路ホテル山楽, お客様担当マネージャー at Kanazawa Hakuchoro Hotel Sanraku, responded to this review

Dear Kiran R, Thank you very much for your feedback with regard to your stay. I am reassured a little bit that you found our breakfast and staff great even though you had disappointed at the bedding. We would like to improve that to provide better guest experience in this hotel. I do appreciate for your kind remarks and encouragements....

Au Gres, Michigan/Seaford, NY
Reviewed 27 October 2016

This hotel for us was totally charming. For those looking for new, slick, modern it is not suitable. This hotel captures a style of travel from the past: faded elegance, civility, Japanese traditions. The onsen on site is from one of the signature hot springs in the area and a must for the adventurous. The room was clean, decent sized...

Thank mj1776
金沢白鳥路ホテル山楽, お客様担当マネージャー at Kanazawa Hakuchoro Hotel Sanraku, responded to this review

Thank you very much for your kind remarks. As you have accurately pointed out, I would like to say that the hotel is suitable for those who seeks for traditional aspects of Japanese travel and culture rather than something modern. It is our pleasure to hear you love our hotel very much, but we still have a lot to improve...

Chevy Chase, Maryland
Reviewed 10 October 2016 via mobile

This is a fabulous hotel for anyone who wants a genuinely Japanese experience in Kanazawa. The location is superb, as it is within walking distance of major tourist sites and it is easy to walk in the park to enjoy the sculpture and nature. Our room was huge by Japanese standards, with comfortable beds, and very quiet. English language newspaper...

Thank Helen B
金沢白鳥路ホテル山楽, お客様担当マネージャー at Kanazawa Hakuchoro Hotel Sanraku, responded to this review

Thank you very much for your kind reviews. I am so delighted to hear you had truly Japanese experiences in every corner of our hotel. Moreover, it is enlightening for us to know your feedback that experiencing onsen without changing your sleeping custom. We would like to develop our service and product to be more relaxing by taking advantage of...

Reviewed 8 October 2016

My wife and I have mixed feeling about this hotel. The service was warm and friendly and the rooms were clean. The hotel is also perfectly situated to many of the major tourist draw cards. Overall though, we did not have an enjoyable stay. We moved rooms due to a problem with the bathroom. We also found the layout of...

Thank Clyde T
金沢白鳥路ホテル山楽, お客様担当マネージャー at Kanazawa Hakuchoro Hotel Sanraku, responded to this review

Dear Mr. Clyde T, Thank you for taking time to review your recent stay with us, we thoroughly value and appreciate your feedback. We were very disappointed to read that on this occasion we failed to meet your expectations regarding noise of toilet and you unpleasant experiences at the breakfast venue. We were especially sorry to hear that you did...

Bangkok, Thailand
Reviewed 29 July 2016

The hotel is right next to the castle and is a short walk to the Kenrokuen garden. The premium twin room we booked is quite larger than the other typical city hotels. The staff were helpful and very friendly. This was one of the only two hotels in our entire Japan trip where a staff showed us the room and...

Thank acekml
金沢白鳥路ホテル山楽, お客様担当マネージャー at Kanazawa Hakuchoro Hotel Sanraku, responded to this review

Thank you very much for your kind reviews. I am so delighted that you found your room (30㎡) large and our Onsen & ice cream enjoyable. It is also very rewarding for us to have such wonderful comments regarding our service. For your further understandings of our hotel, we are on the way to prepare an English menu sheet explaining...

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Tea Lounge Partie
Cuisines: Cafe
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is located in a prime spot for guests to visit well-known attractions such as Kanazawa Castle Park, the Kenroku-en gardens, Higashi Chaya Machi district, the 21st Century Museum of Contemporary Art and the Ohmicho Market. We offer natural hot-spring of soft aromas. Try your unexperienced healing and ease your mind with our Onsen. ... more   less 

Additional Information about Kanazawa Hakuchoro Hotel Sanraku

Address: 6-3 Marunouchi, Kanazawa 920-0937, Ishikawa Prefecture
Region: Japan > Chubu > Ishikawa Prefecture > Kanazawa
Price Range: $171 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kanazawa Hakuchoro Hotel Sanraku 3.5*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#2 Family Hotel in Kanazawa
#5 Romantic Hotel in Kanazawa
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Questions & Answers

Here's what travellers have asked, with answers from Kanazawa Hakuchoro Hotel Sanraku staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Kanazawa Hakuchoro Hotel Sanraku staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the size of the room at check in and you may need to upgrade (not too expensive) if you want a bigger room.”
 of 5 bubbles SydneyOztraveller, 1 Dec 2016 | Read review
“We loved our room on the 6th floor with a view of the park”
 of 5 bubbles Wanna-be-vagabond, 27 Nov 2016 | Read review
“Not sure: we did not overlook the Park, but crows us an hour before we were ready to be up.”
 of 5 bubbles beeperVancouver, 10 Oct 2015 | Read review
“Warning! Construction next door! On week day, ask for room on opposite side of hotel! This is very noisy and will go on for months.”
 of 5 bubbles nipowers, 18 Jun 2013 | Read review
“Ask for a room with view of Kenrokuen if you visit during Cherry Blossom Festival.”
 of 5 bubbles estima7c, 18 Feb 2013 | Read review
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