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Traveller (287)
Room & Suite (167)
Dining (80)
Overview
  • Excellent39%
  • Very good45%
  • Average12%
  • Poor1%
  • Terrible3%
Travellers talk about
“hotel lobby”(2 reviews)
“shuttle”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Restaurant
Family Rooms
Bar/Lounge
Spa
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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1 - 5 of 17 reviews
Reviewed 1 week ago via mobile

A huge Ryokan type hotel, consisting three buildings and sky corridor. We stayed 8th floor, where each room has Onsen in its room. That was the end of July. Their facilities are great. They seemed renovated. Especially the public Onsen, both the indoor and outdoor,...More

Thank Takafoto
Reviewed January 18, 2018 via mobile

I visited with my family at the end of the year. The hotel lobby was decorated in New Year's attire. Although there was no figure of the lady general, the reception of the people of the staff was kind and admired. The cost was in...More

1  Thank goutei6
Reviewed January 10, 2018

Because I went to summer vacation, the price was quite high. The three families paid a high fee of more than $1,000 per night, so naturally, I visited with anticipation. The room and the food were too bad and I was very disappointed. I think...More

1  Thank matu4
Reviewed August 31, 2017

We stayed here for 2 nights with breakfast and dinner included. The breakfast was delicious with both western and asian options. Dinner was fixed traditional Japanese and equally divine to the eye and taste. They were able to accommodate my daughter who is gluten free...More

3  Thank Sageandsydney
Reviewed March 24, 2017 via mobile

Although my senior parents loved it, I suffered. The thin Japanese-style mattress and small pillow were awful. I couldn't sleep and ended up with a stiff back and neck. Food was terrible!!! For ryokan fans it's probably an excellent hotel. Not for me...

4  Thank YNMtoronto
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About
Amenities
Top amenities
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Banquet Room
Wheelchair Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$164 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Matsumoto
#3 Family Hotel in Matsumoto
Room types
Family Rooms
Details
Price range
US$164 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Matsumoto
#3 Family Hotel in Matsumoto
Room types
Family Rooms
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Traveller (287)
Room & Suite (167)
Dining (80)
Amenities (84)
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