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River Retreat Garaku

119 reviews
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Traveller (259)
Room & Suite (44)
Dining (41)
Overview
  • Excellent67%
  • Very good22%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
4.0 Star Hotel
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Special Offer: The Best Rate Guarantee!
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Name/address in local language
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Reviews (119)Write a Review
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1 - 5 of 12 reviews
Reviewed 10 July 2017 via mobile

We stayed in the hotel for one night on our way from Takayama to Toyama Airport. The facility is absolutely beautiful both inside and out. We especially enjoyed the open air onsen. Unfortunately our room had certain unpleasant smell. Also, when we checked in in...More

Thank KarenZ5135
Response from リバーリトリート雅楽倶, 支配人 at River Retreat GarakuResponded 16 July 2017

Dear KarenZ5135 san Dear KarenZ5135 san Thank you for your lovely review following your stay with us. We are pleased to hear that you liked our facility. I apologies that you were experienced unplesant smell in your room and weren't able to dine in our...More

Reviewed 8 July 2017 via mobile

River Retreat Garaku is an absolute gem of a hotel located at a bend in the river at the base of the hills that form the backdrop to the port city of Toyama. If you're lucky enough to call this property your home away from...More

Thank bign00dle
Response from リバーリトリート雅楽倶, 支配人 at River Retreat GarakuResponded 16 July 2017

Dear bign00dle san Thank you for sharing your wonderful comment.We are delighted you were able to enjoy all aspects of our hotel and hope for an opportunity to welcome you back for another visit one day soon. Sincerely. RIVER RETREAT GARAKU Fumihiro Matsumiya

Reviewed 16 June 2017 via mobile

This is the second time we have stayed at Garaku. The best way to describe the experience is to say it is a work of art! The service and facilities are brilliant, then there is the food, a work of art!More

Thank Kevin M
Response from リバーリトリート雅楽倶, 支配人 at River Retreat GarakuResponded 18 June 2017

Dear Kevin M san Thank you very much for your staying and wonderful review. We're pleased to hear that you enjoyed the stay and had a great time in GARAKU. We'll use your feedback to make future stays even more enjoyable. We hope you'll be...More

Reviewed 10 May 2017

In its heyday it was undoubtedly a luxurious resort. Those days are long gone. The once magnificent facility is in dire need of a face lift. Decks are not stained, exterior paint is worn, mold is prevalent, etc. Ceiling air conditioning vents covers are missing...More

Thank Keith B
Response from リバーリトリート雅楽倶, 支配人 at River Retreat GarakuResponded 19 May 2017

Dear Keith B 様 Thank you for your review on tripadviser. We are terribly sorry for the inconvenience this time. And we would like to sincerely apologise that the hotel did not exceed your expectations of dining experience at the restaurant L'evo. We discussed issues...More

Reviewed 9 November 2016

Revisited the place after ten years again. Art and design are great, rooms (except the suites) are not much outstanding though. Food is OK, though the Japanese course is definitely preferable to the French dinner, which appears to very artificial (trying to push local cuisine...More

2  Thank BusinessTravelerSE
Response from リバーリトリート雅楽倶, 支配人 at River Retreat GarakuResponded 3 December 2016

Dear BusinessTravelerSE san Thank you for sharing your informative review on TripAdvisor.It's disappointing to read your comments regarding your unpleasant experience at the hotel.We'd like to sincerely apologize to you.We will discuss the issues that you've pointed out with our staff to improve their communication...More

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Traveller (259)
Room & Suite (44)
Dining (41)
Hotel & Grounds (287)
Bathroom (12)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$244 - US$772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Toyama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$244 - US$772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Toyama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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