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ANA Crowne Plaza Hotel Chitose

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ANA  Crowne Plaza Hotel Chitose
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291 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Penang Island, Malaysia
Reviewed yesterday NEW

The hotel itself conveniently located close to restaurants and an Aeon shopping mall next door. Chitose itself is not an overt tourist attraction so most folks staying are either those on business or those who are catching early flights out of the nearby Shin Chitose airport. The latter is THE reason I stayed. I chose this over other hotels for...

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Helpful?
Thank paulksyin
Reviewed 1 week ago via mobile

Arrived after a 2 hour train ride only to be upset that it appears that my room has no bathroom. No shower. Not even a toilet on the same floor? Nani? The service has however been lovely. Very helpful with luggage and organising the shuttle to the airport

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Thank Stefanie H
Management response:

Thank you for styaing our hotel and reply. We would like to confirm that therer are no toilets and bathroom in your room. ANA Crowne Plaza Chitose has these facilities available all rooms. Best regards,

Oakville, Canada
Reviewed 2 weeks ago

Stayed a few nights en route to Niseko Ski area. Regular hotel room, beds comfortable. Room cleanliness was mediocre at best. Breakfast buffet was not great. Food was just ok. Seems to be a hotel that regularly hosts airline layovers.

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Thank Charlotte R
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Ballina, Australia
Reviewed 3 weeks ago via mobile

One of the best hotels I've stayed in. Good size room, comfortable bed with pillow menus! Amazing customer service. Perfect if you need to get to the airport with their shuttle service. Amazing bathroom and amenities. Highly recommend!

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Thank EVEKEALLY
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Washington DC, District of Columbia
Reviewed 4 weeks ago

This hotel is perfect if you're on a late flight into CTS or an early flight out. We stayed here at the beginning and end of our trip and the service was consistent and convenient. They have a shuttle to and from CTS, but beware that it only runs once every 30-60 minutes after a certain time. If your arrival...

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Helpful?
Thank Chandler B
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 4 weeks ago via mobile

Stayed 1 night before going into Sapporo. Good value for money, nice comfy beds and decent room size. Good sushi restaurant and also an Izakaya place just across the road. Check in was fuss free. A short distance to a Salmon Aquarium and train station.

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1Thank AmosWoo
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sydney, Australia
Reviewed 19 January 2017

Nice Hotel located close to Chitose Airport but it still a good 10 minutes drive away from the Airport Terminal itself. There is a complimentary shuttle bus that has a set time table and is user friendly. Rooms are well appointed and have everything you will need for a short stay including high speed wifi, television etc. My family of...

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Thank Matt L
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 16 January 2017

Location is good. It's just next to Aeon mall, and near the New Chitose Airport. Carpark is free. Check in check out process is simple and fast. The room is just so so, but it's not pricey. It's a good choice to stay for early flight. There is a hot food vending machine on the lobby floor. It's a good...

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Thank dingding78
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 10 January 2017 via mobile

Room are average, bathroom a bit old and not bright enough. But near airport, and one stop JR away from outlet. Hotel has shuttle bus to airport but better book in advance. Down stair is Aeon, good to hang out for a day.

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Thank beckytang
Management response:

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely,

Gold Coast, Australia
Reviewed 7 January 2017 via mobile

Spent the night in Chitose at the ANA Crowne Plaza after skiing for the week in Hokkaido. The staff are polite and a their are options on dining. A must is a drink in the Astral Bar on the top level of hotel, providing a wonderful view of the city. fortunately it snowed adding to the ambience. Their is also...

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1Thank DezGC
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Region: Japan > Hokkaido > Chitose
Price Range: $84 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Chitose
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Chitose staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Chitose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a better view”
 of 5 bubbles tourtheworld-74, 9 Feb 2016 | Read review
“you can see whole Chitose city at night time from your big Window! Enjoy”
 of 5 bubbles nantadear, 3 Jun 2015 | Read review
“Our group had several rooms and all were happy with their rooms”
 of 5 bubbles TJB2, 23 Feb 2015 | Read review
“I don't know. For some reason we were given an upgrade. In japan if you do not smoke, a non-smoking room is important”
 of 5 bubbles 547susanb547, 15 Aug 2014 | Read review
“Great views on higher floors.”
 of 5 bubbles yiching, 22 Mar 2014 | Read review
5 of 5