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Had to move from suite room 501 to 401 in middle of the night cos the air conditioner failed to function. 401 only has two chairs while 501 has a sofa set good for lounging. Food was average unless you like plain steamed or cold...More
Response from 鄙の座, 支配人 at HinanozaResponded 1 week ago
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza.
When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily.
It is the mission of our hotel industry to offer...More
We spent one night here during our Hokkaido trip. The hotel is beautiful and really quiet and peaceful. The moment you enter you are in a zen and quiet place. Service was very professional and great. The room we had was beautiful. It was on...More
Response from 鄙の座, 支配人 at HinanozaResponded 2 June 2017
Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day.
We are pleased that our staff is happy with your stay at this time.
Also, concerning the two points you pointed out this time, I am very sorry.
We hope that...More
Situated in Lake Akan area, about a 2 hour drive from Kushiro station, Akan Tsuruga Bessou Hina no Za is definitely my most memorable stay at any hotel. We went there during early April 2017 and luckily it was still snowing so the town was...More
Thank Pawaris C
Response from 鄙の座, 支配人 at HinanozaResponded 19 April 2017
Thank you very much for staying with us on your honeymoon.
We greatly appreciate your positive feedback.
We will try to do make more relaxing ambience and space.
We hope to have the pleasure of welcoming you back to the
This was meant to be the highlight of our trip to Japan but it turned out to be the worst hotel that we stayed in.
- view is obstructed by the side of the Shangri-La hotel
- the town is a tacky tourist...More
Management response:Responded 17 September 2016
Thank you for your experience and frustration with us on TripAdvisor and sincerely apologize that it was not a flawless visit as we hoped for.
First , the town is the birthplace of Hokkaido Ainu culture far from the downtown in Hokkaido to...More
Each room has a small private outdoor bath tub. Food is standard onsen style served in a room in restaurant not in own room. Quality of food is just standard, you may find better elsewhere. However, surroundings are unbeatable. You really can have nice relaxation...More
Thank Hyo Jun K
Management response:Responded 14 August 2016
Thank you for sharing your positive review following your visits to Akan Tsuruga Besso Hina no Za.
I am delighted to read that you love the private onsen , surroundings, atmosphere and service.
I am sorry that We only service in-room dinner in...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Shuttle Bus Service
Refrigerator in room
Things to do
US$506 - US$1,216 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Onsen Hotel in Kushiro
#1 Romantic Hotel in Kushiro
#2 Spa Hotel in Kushiro
#4 Family Hotel in Kushiro
Smoking rooms available ,
Number of rooms
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