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Hotel Neushloss Otaru

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Traveller (301)
Room & Suite (191)
Dining (93)
Overview
  • Excellent37%
  • Very good48%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“onsen tub”(3 reviews)
“shuttle service”(4 reviews)
“private bath”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
4 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)
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29 results
Traveller rating
16
11
2
0
0
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LanguageEnglish
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16
11
2
0
0
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All reviewsonsen tubshuttle serviceprivate bathoutstanding viewslimited englishhotel shuttlethe hotel staffocean viewseafooddouble roomaquariuminfluencejapanyenspring
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1 - 5 of 29 reviews
Reviewed 3 weeks ago

This was my second time stay at this hotel (last stay was in Aug 2015). Some people deemed that their decoration and furniture were a bit dated but I would say it was quite classic European style. The key is the room looks clean and...More

Thank Jkoon115
Reviewed 4 weeks ago via mobile

The hotel is a bit aged but the servers are nice and can communicate with English. The great surprise is the sea view and the private onsen. I didn’t expect that when I booked here. It’s kind of “Japanese” Grand here. Tidy and comfy.

Thank ppppyyy
Reviewed July 9, 2018

This hotel is a bit far from Otaru station but they also provide shuttle van. Driver is so kind and help me many thing. Starting room level also has private big bathroom with good view as onsen. If you booking as a meal course plan....More

Thank Foxza P
Reviewed June 19, 2018

more of a 3.5 star review, if truths be told, as carpets and decor are dated and a bit tired. The setup of the rooms with private in-rppm onsen is fun in that you are simi-outdoor and have a hotel pool to drop in to...More

Thank Mammlet
Reviewed November 16, 2017

Best of the best on this trip to Japan. From arrival to departure you were made to feel super special. The staff were the greatest. Room was unbelievable with an attatched hot tub with ocean view, just like the bedroom. Dinner in the restaurant was...More

Thank gesduncan
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$165 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Otaru
#6 Family Hotel in Otaru
#4 Charming Hotel in Otaru
#5 Great View Hotel in Otaru
#3 Classic Hotel in Otaru
#4 Luxury Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Otaru
#6 Family Hotel in Otaru
#4 Charming Hotel in Otaru
#5 Great View Hotel in Otaru
#3 Classic Hotel in Otaru
#4 Luxury Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (301)
Room & Suite (191)
Dining (93)
Amenities (2)
Questions & Answers
Ask a question
ter808
May 10, 2017|
AnswerShow all 2 answers
Response from wmyb | Reviewed this property |
Yes,that's hot spring water and it was very good.
0
Votes
Room Tips
"Front of building will have a good view of town in night time."
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"Cliff/water view with onsen!"
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"Ocean view--beautiful and awe inspiring"
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"Room with private hot-tub overlooking the sea is excellent."
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