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Authent Hotel Otaru

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1 room 2 adults 0 children
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Authent Hotel Otaru
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323 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Kota Kinabalu, Malaysia
Reviewed 6 days ago NEW

We had a great time staying at this hotel. The room is spacious and clean. Equipped with basic amenities. The hotel staff is friendly and very helpful tool. Walking distance to several restaurants and it's easy to find local restaurants. Walking distance less than 30 minutes from the hotel to the train station.

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Helpful?
Thank CorNeliap08
Quezon City, Philippines
Reviewed 1 week ago via mobile

Stayed overnight in Otaru & regretted not staying longer. Snow Light Path at Otaru Canal is a must see & the locals sprucing up the alleys for the traditional lights & roasting free potatoes is so heartwarming to experience. Food could not get any fresher at Sankaku Market near the station and the friendly atmosphere makes Otaru a myst see...

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Helpful?
Thank pakbet
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Visited this hotel in feb 2017. Reception was great and very well versed in English. No problems communicating with the staff. Arrived earlier because wanted to catch the train from Asahikawa and the staff did their best to let me check in early! Really appreciate the effort! Also, everything was well maintained and properly cared for. Facilities was more than...

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Helpful?
Thank colddogbun
神奈川県
Reviewed 2 weeks ago

手入れの行き届いた居心地の良いシティホテル。特筆すべきはホテルスタッフ。フロント、ホール、朝食会場、大浴場、売店などで、マネージャークラスから研修中の方まで、どの人もお客の立場に立った、目配り、気配りをして動いている。細やかな心配りは超一流ホテルに引けを取らない。鏡張りのエレベーターは何時乗っても指紋一つなく磨いてあった。朝食(ビュッフェ)の味、バリエーション、食材の質の高さにも満足。 キロロスキー場への送迎バスもあるので、快適なホテルステイや美味しい食事を求める方には小樽泊を強くお勧めしたい。 The hotel staff are so nice and friendly. They are always ready to help. The room is clean and comfortable. Breakfast buffet includes some of local food with very good quality. In all, it's highly recommendable. Value for money.

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Helpful?
Thank ぐりーんてぃー
Reviewed 2 weeks ago via mobile

Stayed here for a night only during the festival. We felt at home. Staffs were very attentive, especially Mr Cheong. He offered pure hospitality. They let us checked in early because we were traveling with baby. Room size and amenities were also good. Bed was comfortable Thank you, we had a great time and definitely come back when we go...

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Thank alvin g
Surfers Paradise, Australia
Reviewed 2 weeks ago

We had a great stay at Hotel Authent in January this year and have returned to finish our holiday in Japan at this excellent hotel. Cheong was a fantastic host and speaks fluent english, he was a valuable source of much information for us ranging from ski hill travel arrangements to food/festival and local onsen info. Hotel Authent also had...

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Thank Wal1965
Reviewed 2 weeks ago via mobile

Stayed at the authent hotel for 4nights, nice rooms,friendly staff,everything was great! Best of all was an english speaking concierge who went out of his way to ensure we had all the information required to get the most out of our stay. Thanks Cheong! We look forward to spending time here again.

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Thank Mark T
Reviewed 3 weeks ago

Good value for money (in low season), clean, comfortable, free toiletries and pjs. Vending machine with beer available. Walking distance from the beautiful canal, lane of restaurants, market and so on.

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Thank Danii1987
Torquay, Australia
Reviewed 3 weeks ago

We stayed at Authent planning to day trip ski near by but the bus had stopped two days before we arrived. The concierge advised us about another excellent small resort where we skied at numerous days. The concierge also helped us find good cheap local restaurants and shopping; we left for another resort where there was no snow and went...

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Thank Victoria M
Reviewed 1 January 2017 via mobile

Good location but most importantly, great service by hotel staff. The staff, especially Mr Cheong assisted us in many ways. For example, the booking of shuttle bus to Kiroro and Asahi tour. Thanks for making our stay at Authent an enjoyable one.

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Helpful?
Thank Huang77

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Authent Hotel Otaru

Address: 2-15-1 Inaho, Otaru 047-0032, Hokkaido
Region: Japan > Hokkaido > Otaru
Price Range: $85 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authent Hotel Otaru 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Hotel Style:
#2 Best Value Hotel in Otaru
#4 Romantic Hotel in Otaru
#4 Family Hotel in Otaru
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Questions & Answers

Here's what travellers have asked, with answers from Authent Hotel Otaru staff and other travellers.
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Questions? Get answers from Authent Hotel Otaru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with the mountain view.”
 of 5 bubbles CorNeliap08, 16 Feb 2017 | Read review
“Rooms are quite small but the hotel is quiet so any floors should be ok.”
 of 5 bubbles Taipei101, 26 Oct 2016 | Read review
“Quiet floor room , parking but not free.”
 of 5 bubbles p0da5143, 27 Jul 2016 | Read review
“Non smoking is best”
 of 5 bubbles TokyoNeo, 6 Jul 2016 | Read review
“Room size is mostly 27sqm and it's good for 3 adults”
 of 5 bubbles Bima088, 4 Jul 2016 | Read review
5 of 5