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Grand Park Otaru

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Traveller (609)
Room & Suite (294)
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Overview
  • Excellent36%
  • Very good49%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“shopping mall”(61 reviews)
“mountain view”(20 reviews)
“train station”(36 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Grand Park Otaru
Offers & Announcements: Package Deal
Hotel deals
Offers from Grand Park Otaru
Offers & Announcements: Package Deal
Hotel deals
Reviews (998)
Filter reviews
305 results
Traveller rating
117
140
33
7
8
Traveller type
Time of year
LanguageEnglish
More languages
117
140
33
7
8
Show reviews that mention
All reviewsshopping mallmountain viewtrain stationhuge mallnice viewbig roomnon smokingan ocean view roomnice hotelsuper marketwide rangecovered walkwaythe main tourist areafood courtdirect connectionski tripeasy access
FilterEnglish
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1 - 5 of 305 reviews
Reviewed 2 days ago

It was my first visit to Otaru and Grand Park Otaru left me with such fond memories. Located just next to the ocean, train station and mall. Easy to travel around and value for money that not many hotels can offer for such views. Staff...More

Review collected in partnership with this hotel
Thank seetohck
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 days ago

Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. As you wrote, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however...More

Reviewed 4 weeks ago

3D2N family trip Location The trip by train from Sapporo on a sunny day was one of a kind with the great sea view. Proximal to the OtaruChikko JR station. Very clear direction signs from the JR station to the hotel. Being part of the...More

Thank Anatomywoo
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

Thank you very much for taking your time to give us such wonderful comments and recommendation. We are very glad to hear that you had an enjoyable stay with us. Your compliments are the encouragement that move our staffs to give our best. We are...More

Reviewed August 14, 2018 via mobile

Visited in Aug 2018 and stayed for just one night (thankfully). This was my most disappointing hotel stay in Hokkaido. I was escorted from the car porch to the reception for check-in. Ms Suzuki attended to me. Everything was fine until I asked for 2...More

Thank 490kaixinc
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

Thank you very much for staying with us at Grand Park Otaru and thank you for your feedback. We would first of all like to apologize for not being able to meet your expectations. We will share your comments with the rest of the hotel...More

Reviewed August 13, 2018 via mobile

I came here with my family for two nights. Our room was on the 10th floor. The hallway smells like cigarettes very strongly. And unfortunately the room too! And I reserved a non- smoking room! My little boy is 15 months and I felt so...More

1  Thank Lynndingding
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

Thank you very much for staying with us at Grand Park Otaru and thank you for your feedback. We would first of all like to apologize for not being able to meet your expectations. We will share your comments with the rest of the hotel...More

Reviewed August 6, 2018 via mobile

Keeping it simple. Pros- • Central location. • Friendly staff Cons- • Non-free parking (c'mon most people drives in Hokkaido) • Does not provide bottled water • Does not provide basic refreshments like coffee etc. Not even a stirrer stick These are basics which 4-stars...More

Thank Gabriel T
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded August 7, 2018

Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We will share your comments with the rest of the hotel team members for improvement. We truly...More

View more reviews
About
Description
Luxury hotel, International Grand Park Otaru located on the bay area in Otaru. With this strategic location easily accessible to Yacht Harbour in Otaru Marina, offering magnificent view of Ishikari Bay, the Hotel ...More provides special moment away from routine and gracious resort life. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Best Value
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Best Value
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Number of rooms
296
Price range
US$78 - US$289 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Otaru Hotel Otaru
,
Grand Park Hotel Otaru
,
Otaru Grand Park Hotel
,
Hilton Otaru
,
Otaru Hilton
,
Grand Park Otaru Hokkaido
Location
Japan > Hokkaido > Otaru
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Best Value
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Number of rooms
296
Price range
US$78 - US$289 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Otaru Hotel Otaru
,
Grand Park Hotel Otaru
,
Otaru Grand Park Hotel
,
Hilton Otaru
,
Otaru Hilton
,
Grand Park Otaru Hokkaido
Location
Japan > Hokkaido > Otaru
Photos
Traveller (609)
Room & Suite (294)
Dining (44)
Pool & Beach (7)
Business Centre & Event Rooms (14)
Amenities (9)
Nearby
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Nearby RestaurantsSee all 966 restaurants in Otaru
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.03 km away
Nearby AttractionsSee all 237 attractions in Otaru
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100 reviews
.94 km away
Tanaka Sake Brewery Kikkogura
76 reviews
.91 km away
Ishihara Yujiro Memorial
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Wing Bay Otaru
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Questions & Answers
Ask a question
shubhada2018
June 25, 2018|
AnswerShow all 4 answers
Response from Mimi A | Reviewed this property |
No there isn’t any self-service laundry in hotel nor anywhere nearby
1
Vote
MariaV8344
May 27, 2018|
AnswerShow all 2 answers
Response from zededog | Reviewed this property |
We had a car as well. Kiroro is fantastic, as are the other resorts near Otaru and Sapporo. Contact the hotel to find out about public transportation. There is a train adjacent to the hotel that takes you to downtown... More
0
Votes
mokcarman
April 13, 2018|
Answer
Response from Bill S | Reviewed this property |
The price is person per night. I don’t think they have discounts for adding an extra person.
0
Votes
Room Tips
"the sea view room is just breath taking"
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"Rooms overlooking the harbour are a must"
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"Best on upper floor with marina view (of course ;-)"
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"Both harbour view and mountain view are excellent, no need to worry."
Read review
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