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2017-12-24 2017-12-25
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    Grand Park Otaru

    11-3 Chikko, Otaru 047-0008, Hokkaido
    011 81 134-21-3111
    Hotel website
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    2017-12-24 2017-12-25
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    Traveller (522)
    Room & Suite (241)
    • Excellent35%
    • Very good51%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “shopping mall” (57 reviews)
    “ocean view” (18 reviews)
    “train station” (32 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (876)
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    1 - 5 of 258 reviews

    Reviewed 2 weeks ago

    We had a very restful 3 night stay in beautiful Otaru and used this hotel as an economical base for exploring the region. The rooms are spacious and well appointed. By booking direct with the hotel, we were in constant email communication with their reservations...More

    Thank 1Ming
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

    Dear Guest, Thank you very much for staying at Grand Park Otaru. We truly look forward to welcoming you again when you come back to Otaru next time. As you pointed out, our hotel is located about 5 minutes drive away from the center of...More

    Hotel's Favourite
    Reviewed 3 May 2017 via mobile

    Staying in some hotels in the city such as Osaka and Tokyo, this hotel was spacious! I booked just one day in advance and being the golden week in Japan prices were beyond its normal price. But I was still satisfied to find a place...More

    Thank Yu J
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 3 May 2017

    Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Reviewed 3 weeks ago

    Stayed 2 nights in Nov 2017. Room is clean, big & spacious with great mountain views. Hotel staff pleasant & helpful. Hotel is located in shopping mall with Aeon, many shops and entertainment outlets. Conveniently located next Otaru Chikko Station. Initially, took a 25mins walk...More

    Thank Emily M
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 3 weeks ago

    Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments...More

    Reviewed 3 weeks ago via mobile

    Great location - albeit it’s some distance from the touristy part of Otaru, the hotel is located just beside Wing Bay Otaru (great for seeking shelter from the elements and of course the shopping and supermarket) and nearby the train station. Would like to commend...More

    Thank Hui T
    Response from GSM0134, フロント オフィス マネージャー at Grand Park OtaruResponded 3 weeks ago

    Dear Guest, Thank you very much for staying at Grand Park Otaru on your previous trip to Hokkaido. We also would like to thank you very much for your feedback. It was our great pleasure to assist you to recommend any restaurants or great place...More

    Reviewed 4 weeks ago via mobile

    The hotel has a historic western feel to it, high ceilings and spacious room. We stayed in a family room which easily fitted 4 beds in with lots of room for luggage. The bathroom was Japanese style with a separate wash basin area. All very...More

    Thank chankaryau
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

    Dear Guest, Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We hope that you may enjoyed the view of ocean from your connecting room. Our...More

    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$63 - US$431 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Otaru
    • #3 Romantic Hotel in Otaru
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 296
    • Reservation Options
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    • Location
    • Japan >
    • Hokkaido >
    • Otaru
    • Also Known As
    • Grand Park Otaru Hotel Otaru ,
    • Grand Park Hotel Otaru ,
    • Otaru Grand Park Hotel ,
    • Hilton Otaru ,
    • Otaru Hilton ,
    • Grand Park Otaru Hokkaido
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    Traveller (522)
    Room & Suite (241)
    Dining (43)
    Pool & Beach (7)
    Hotel & Grounds (465)
    Bathroom (20)
    Business Centre & Event Rooms (14)
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    Ask a question
    Questions & Answers
    9 August 2017|
    AnswerShow all 3 answers
    Response from Nicole P | Reviewed this property |
    The car park fee is JPY1080/night for 24hrs. Enjoy your trip in Otaru!
    19 May 2017|
    AnswerShow all 3 answers
    Response from Yu J | Reviewed this property |
    The hotel is inside the mall that is connected from the Otaruchikko station. I did not use the bus but took the train to go to the Otaru Canal, which runs often to the Otaru station which is only two stations away. What i... More
    Google Translation
    joyce l
    10 March 2017|
    AnswerShow all 3 answers
    Response from SYA1202 | Reviewed this property |
    No, there is no onsen in the hotel but I think there is a public bath nearby, down the road close to the rail line. You can ask at the hotel.
    Room Tips
    "you have a choice of ocean - facing the marina or mountain - facing Mt tengu views."
    Read review
    "sea view is great"
    Read review
    "You need to call the hotel to request for non-smoking rooms"
    Read review
    "Rooms facing the hills have the most beautiful views"
    Read review
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