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See all 33 hotels in Narita

ANA Crowne Plaza Hotel Narita

946 reviews
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Traveller (660)
Room & Suite (462)
Dining (110)
Overview
  • Excellent18%
  • Very good49%
  • Average25%
  • Poor5%
  • Terrible3%
Travellers talk about
“ihg member”(9 reviews)
“top floor”(33 reviews)
“shuttle bus”(50 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4.0 Star Hotel
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Offers from ANA Crowne Plaza Hotel Narita
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Name/address in local language
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Reviews (946)Write a Review
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86
193
130
26
22
Show reviews that mention
All reviewsihg membertop floorshuttle busclose to the airportshuttle serviceyen per personlast nightlarger roomairport staysingle bedstayed here for one nightgood nights sleepdinner buffettakes minutesan early flightconvenience storenight's sleep
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1 - 5 of 457 reviews
Reviewed 1 week ago

Stayed here as we had an early 9 am flight the next day and the hotel's first shuttle at 630 am matched our needs. As many reviewers note the hotel looks and feels rather old. Nevertheless we had a good night sleep. Room was spacious...More

Thank Michael C
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 1 week ago

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation.We continue to improve our service, we are looking forward to welcome you again. ANA Crowne...More

Hotel's Favourite
Reviewed 26 November 2017

This hotel is conveniently located, very close to the airport. We stayed here for one night only, because we had an early flight (to come back home). I slept great, because you don't hear the air traffic, or even the traffic on the street. The...More

Thank darkashbrown
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 29 November 2017

Dear Mr/Ms darkashbrown Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again. ANA Crowne Plaza Hotel...More

Reviewed 2 weeks ago

It's OK, but a bit old, and fairly noisy (from other guests - especially in floors above, but also suffers from families letting their children run through the halls). The good thing is the windows are well double glazed, so no noise from airport/motorway. Shuttle...More

Thank Colin M
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 1 week ago

Dear Colin M, Thank you for your recent staying at ANA CROWNE PLAZA NARITA. We are very sorry that we could not meet your expectation of our facilities. We will share your comment as reference for the renovation in near future. We hope we have...More

Reviewed 2 weeks ago via mobile

This hotel is terribly noisy. The people above us sounded like they were dropping bowling balls all night. Guest services did nothing to stop it. It was tired and outdated. Worn out carpet and curtains that hadn't been cleaned or changed since the 1950s. The...More

2  Thank MurmuringSurf
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 2 weeks ago

Dear MurmuringSurf, Thank you for your recent staying at ANA CROWNE PLAZA NARITA. We are very sorry that we could not meet your expectation of our facilities and guest service. We will share your comment as reference for the renovation and to improve our guest...More

Reviewed 3 weeks ago

Stayed here overnight before morning flight out of Narita. I took a bus to the airport and then rode the hotel shuttle. The hotel shuttle is actually a good sized bus. The driver loaded baggage ion the the luggage compartment under the bus and offloaded...More

Thank geomagnus
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 3 weeks ago

Dear Mr/Ms geomagnus Thank you for your recent stay at ANA CROWNE PLAZA NARITA. We are sorry that we could not make you satisfied with room. We continue to improve our service, we hope we have another opportunity to welcome you again. We appreciate your...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$70 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$70 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (660)
Room & Suite (462)
Dining (110)
Pool & Beach (14)
Hotel & Grounds (396)
Bathroom (95)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Piz-zaTesta
15 June 2017|
AnswerShow all 5 answers
Response from Renzel F | Reviewed this property |
Sorry for the late response. If I remember it correctly it was #21
1
Vote
Immanuel L
6 March 2017|
AnswerShow all 9 answers
Response from mhmuh4 | Reviewed this property |
Got this from their website... Earliest bus is 0630
1
Vote
Room Tips
"Close to Airport, free shuttle to/from airport"
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"King Room - spacious & well appointed"
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"Rooms on airport side are not sound proof"
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"Good access from airport"
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