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ANA Crowne Plaza Hotel Narita

Ctrip.comUS$66*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$120*
US$66*
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US$88*
US$84*
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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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845 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Reviewed 1 week ago NEWvia mobile

It was just about 20 minutes from the airport( with a stop at Narita View Hotel first) and 10 to 15 minutes from AEON mall back to the hotel with the free shuttle bus service. After a long and tiring flight, you would just want to check in the nearest hotel to rest and continue the journey after. To be...

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Helpful?
Thank MLTnature
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ML Tnature We appreciate your review regarding your stay at ANA Crowne Plaza Hotel Narita. Our guests' feedback is very important to us. We look forward to the pleasure of welcoming you back next time you choose to stay with us. We always strive to provide the best service to our guests and on this occasion it is pleasing...

San Francisco
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

I had a short Tokyo trip that called for a couple of night near the Airport in Narita. I chose the Crown Plaza because of my IHG membership. The rates were very low but the reviews were very good, and IHG has never disappointed me. Everything was polished and painless, from the airport pickup, to dining to the room itself...

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1Thank SFRadio-Engineer
About Hotel's Favourite Review
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear SFRadio-Engineer, Thank you for being our IHG Rewards Member and for leaving us a great 5-star review. We are very happy to know that we were able to make your recent stay with us comfortable and worthwhile. As we are dedicated to provide the best hotel service to our esteemed guests, please know that we are continuously improving our...

Alameda, California
Reviewed 1 week ago

The Hotel is a short ride from NRT and they offer a free shuttle. The staff is friendly, our room was clean and all the plumbing was in good working order. The only real drawback is that it is not near anything of particular interest (our room had a view of the hotel parking lot). However, there is a bus...

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Helpful?
Thank Doctor G
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Doctor G Thank you for taking a moment to provide feedback of your recent stay with us at ANA Crowne Plaza Hotel Narita. We appreciate your comments for letting us know where improvement is needed. It is comments like yours that help us continually improve and strive for excellence. We look forward to welcoming you back to ANA Crowne...

Reviewed 1 week ago via mobile

We chose to stay at the Ana Hotel based on the recommendation of a colleague and we were very pleased The room was reasonably priced, clean and well set up with even an in room teapot! The restaurants were very good and quite reasonable. The airport shuttle was very efficient as well. We will stay at the Ana again in...

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Helpful?
Thank ronald h
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ronald h Thank you for choosing ANA CROWNE PLAZA NARITA. We are so glad to hear that you enjoyed you recent stay with us. We keep trying to improve our service and facility to welcome you again. If you have a chance to visit Narita again, please do not hesitate to ask us to provide you the interests of...

York, United Kingdom
Reviewed 3 weeks ago

Over a 2-week period, I stayed in 7 different moderately graded hotels in Japan and all of them were clean, well-appointed and superbly comfortable despite sometimes being a little tight on space. However the ANA Crowne Plaza at Narita, our last hotel night on our holiday was far from this general standard. The hotel was tired, dated and downright dirty....

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Helpful?
Thank John F
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Hello John F! First of all, thank you very much for your recent stay at our Crowne Plaza Narita, Japan and being an IHG Rewards Club Platinum Elite. I am so sorry to see you did not enjoy your overall experience with us, especially with the room condition, bathroom cleanliness and the shower. We’d like to obtain some additional detail...

Skipton, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for our last night in Japan. It is surpringly very quiet being so close to the airport. Tha rooms are quite small but comfortable. The most comfortable pillows of the whole trip. We ate in the Ceres restaurant as there is nothing else nearby. You got a ¥1000 reduction on the dinner buffet, which had a good selection...

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Helpful?
Thank hcbradley
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Mr/Mrs hcbradley Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. Regarding the breakfast, We will strive to improve. We are looking forward to welcome you again. ANA Crowne Plaza Hotel Narita

Reviewed 3 weeks ago via mobile

I spent one day visiting the local area on my return trip from Mongolia. The accommodations were excellent. The bus transportation was very helpful. I was able to travel to the local sights easily with the published bus schedule. It was convenient and free of charge. I'm glad that I was able to explore Narita on my brief stopover.

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Thank Tim B
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Mr/Mrs Tim Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again. ANA Crowne Plaza Hotel Narita

London, United Kingdom
Reviewed 4 weeks ago

Despite being rated a 4* hotel, I don't believe that the quality of the rooms reflect this and seriously need updating. Our rooms smelt like stale smoke Service was great especially reception and there are frequent bus services to the airport, although its really not that close. Restaurant at the front was very overpriced for what it was. I think...

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1Thank harryre
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Thank you for your recent stay at ANA CROWNE PLAZA Narita. We appreciate your kind comment to our service even though we could not meet your expectations for your stay, We will try to make a chance to renovate our facility. and continue to improve our service. We hope we have another opportunity to welcome you again. ANA CROWNE PLAZA...

plymouth
Reviewed 4 weeks ago

Very close to Narita airport but a surprisingly quiet location. The bar on the top floor which also has a restaurant has a lovely view especially at sunset. The drinks are expensive as to be expected in Japan but they do have a "happy hour". There is a small convenience store in the lobby selling drinks, snacks and souvenirs. The...

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Thank pbhPlymouth
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear pbhPlymouth Thank you for your recent stay at ANA CROWNE PLAZA Narita. We appreciate your kind comment to our location, the bar, convenience store and so on. We are so happy to hear from you that your satisfied them. But, we would like to apologize you because our breakfast made you dissatisfied. We will try to improve the menu...

Wailuku, Hawaii
Reviewed 4 weeks ago via mobile

A convenient hotel when arriving in late afternoon and evening. Less expensive then in the city also. It was convenient to meet our friends who had arrived on an earlier flight. Rooms were nice and clean. They have an airport shuttle so it was very easy to get there. The buffet breakfast was good and a good price also.

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Helpful?
Thank dlsalse
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear dlsalse Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. ANA Crowne Plaza Hotel Narita

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $65 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid it - choose somewhere else”
  • Limescale encrusted shower head
  • Dirty sofa
  • Mouldy tiles
  • Stained / soiled carpeting
johnnyboyyork, 9 May 2017 | Read review
“don't bother”
kimsL8101LX, 9 Apr 2017 | Read review
“High floor facing the airport.”
mhstewy, 16 Mar 2017 | Read review
“Great value. Be sure to request room not next to a family to avoid crying babies.”
Neynon, 18 Feb 2017 | Read review
“There are no bad ones. I was concerned about facing the airport... Don't be.”
SFRadio-Engineer, 14 Dec 2016 | Read review
5 of 5
Ctrip.com
US$66* /night
View Deal
PricelineUS$88
CrownePlaza.comUS$84
HotelQuicklyUS$120
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*Disclaimer
Prices are for 1 room, 2 adults
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