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Hilton Tokyo Narita Airport Hotel

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Traveller (918)
Room & Suite (350)
Dining (74)
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Overview
  • Excellent31%
  • Very good45%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“narita airport”(329 reviews)
“free shuttle”(139 reviews)
Name/address in local language
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from Hilton Tokyo Narita Airport Hotel
Special Offer: Advance Purchase
Offers from Hilton Tokyo Narita Airport Hotel
Special Offer: Advance Purchase
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Reviews (2,459)
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1,618 results
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536
626
288
124
44
Show reviews that mention
All reviewsterrace restaurantnarita airportfree shuttlehealth clubjapanese restaurantthe busbreakfast buffetlong flightfitness centerother hotelsaeon malllobby arealast nightbit datedshort stayshuttle serviceone night stay
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1 - 5 of 1,618 reviews
Reviewed today

Staying at a Hilton, I would expect top service and amenities, but this hotel seems to be stuck in the 1980s. They charge for every little extra thing, from connecting more than one device to wifi to even having more than one person in the...More

Thank Adam B
Hotel's Favourite
Reviewed 2 February 2018

I needed a place between flights and airports (NRT and HND). I chose this due to my status, but it was quite nice and I will return. Unfortunately in the middle of no where (cannot walk to anything it seems), there are buses to some...More

Review collected in partnership with Hilton Hotels & Resorts
Thank DonCapeMayBeach
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 16 February 2018

Dear D Thank you for your review and 5 star rating of our hotel. We are glad to know that you had good rest with our hotel. Please try our Japanese bath when you come back next time! It will help you to have good...More

Reviewed 4 days ago

This is a pretty basic hotel. Rooms were old and my bathroom smelled like mildew. Had a beautiful view of the trees outside though. Staff was friendly and helpful. Breakfast had an INSANE amount of options! Don't think I've ever seen that much food served...More

Thank Jimbobsister
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 4 days ago

Dear Jim Thank you for your detailed review. We are happy to know you had great time in our gym and able to be relaxed with our hot tub&steam room. We hope you had great time in Narita and look forward to welcoming you again....More

Reviewed 1 week ago via mobile

Overall this is a nice hotel with friendly service and is a good option for staying near Narita Airport. The hotel was very clean, but the rooms are a bit dated. The staff was very friendly and spoke excellent English. The breakfast was good with...More

1  Thank Illinix2
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 4 days ago

Dear l Thank you for choosing HIlton Narita for your stay in Narita and sharing your review on Trip advisor. We appreciate your 5 star rating and glad to know you had satified with our service. We will keep try our best to serve our...More

Reviewed 1 week ago via mobile

Japanese people are helpful, generous, and distinguished to have great hospitality, ironically I find it weak at this hotel specially for elite member. The hotel is shaped like the letter U and there is one elevator located at one end of the U, you can...More

Thank majeo
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 4 days ago

Dear M Thank you for taking the time to review regarding your recent stay. We appreciate your detailed review. We will use it to improve our service. We look forward to your return. Regard Customer Feedback Manager, Hilton Narita

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$118 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (918)
Room & Suite (350)
Dining (74)
Pool & Beach (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
newvaresident
2 April 2018|
AnswerShow all 5 answers
Response from hiltonnarita | Property representative |
Dear n There is a 7-11 near by our hotel. It takes about less than 10 min by walking. About the restaurant, we have 3 different restaurants and 1 bar inside the hotel. I am afraid there is no other restaurant within walking... More
1
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Google Translation
newvaresident
2 April 2018|
AnswerShow all 8 answers
Response from Betty C | Reviewed this property |
Nothing close by. They have a free shuttle bus to the airport. There are lots of restaurants and shops at the airport.
1
Vote
Slr38
10 March 2018|
AnswerShow all 3 answers
Response from hiltonnarita | Property representative |
Dear S Hello About your inquiry, yes, the children can use the pool, however, the children under 16 years old may use the pool with their guardian. Regard Hilton Narita
1
Vote
Google Translation
Room Tips
"If you are a Gold or Diamond member, they will upgrade you to a deluxe room which seems a bit nicer"
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"don't go there, choose other airport hotels."
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"Not recommended"
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"Hotel provides shuttle bus to downtown (Furugome, Chiba) and airport both, remember to check with reception."
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