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Hilton Tokyo Narita Airport Hotel

HiltonUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Tokyo Narita Airport Hotel
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2,157 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
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Japan
Reviewed 4 days ago NEW

Sleep well. Basically, I am satisfied about this stay, however, I can feel every staff is very busy. And the atmosphere here just like business hotel. Not the Hilton way. Breakfast time is crowded, need to take time to stand in line.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 116yumeih
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear yumei Thank you for taking the time to review our hotel on Trip advisor. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. We look forward to seeing you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

Hotel is about 15mins away from Narita Airport and they provide a free shuttle bus to the airport and also to the nearby AEON Mall. Lobby is huge with plenty of chairs to wait for the shuttle buses,a small convenience shop and a restaurant. Staff very friendly and efficient and welcomes and directs guests as soon as we stepped into...

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Helpful?
Thank Philip L
About Hotel's Favourite Review
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Philip Thank you for your informative review and rating of our hotel on Trip advisor. We are happy to learn about your positive experiecne while staying with us and appreciate the rating. We hope you had safe trip back to home and look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Fort Collins, Colorado
Reviewed 6 days ago NEWvia mobile

This truly is a beautiful hotel with a large, very open lobby looking onto an interior atrium. There are three restaurants and a lobby bar. Everything is well kept and clean. The staff are extremely attentive and unfailingly polite. The guest rooms are somewhat oversized and extremely comfortable. Nothing in the rooms feels worn or dated. Some of the rooms...

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Helpful?
Thank Doud_FtC
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Doud Thank you for taking the time to review our hotel on Trip advisor. We are pleased to know you had comfortable stay with our hotel and appreciate the rating. We hope you had safe trip back and look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Reviewed 1 week ago via mobile

I moved from Chibu to Narita to avoid traffic and catch a few more hours of sleep before the long flight. The Hilton here is run down, still everything works dont get ne wrong it is still better than the Hotels around Heathrow especially the Sheraton which are a desaster. But first it is pricey, my prearranged room wasnt ready...

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Helpful?
Thank Ralf J
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Ralf Thank you for taking the time to review our hotel on Trip adviosr. We apologize for your unsatisfied experience while you were staying at the hotel. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. We look forward to meeting you when you travel to Japan next...

Reviewed 1 week ago

Good experience in Narita. Very nice and helpful staff. Good breakfast and good food quality. I like the free shuttle bus service. Location is close to airport and Narita downtown. More TV channels needed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank amjad750
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear amjad Thank you for your review. Any feedback from our guest is appreciated as we can learn and improve. We hope you had safe trip back and look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager

Mississauga, Canada
Reviewed 1 week ago via mobile

Arrived at Narita Airport Terminal 1 and had planned to take the shuttle bus but we arrived between the times posted. So took a quick taxi ride instead (10 minutes). Check in was quick and with Diamond status got a nice upgrade to a room on the 11th floor with Airport view. Also received complimentary fitness (24 hours) and pool...

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Helpful?
Thank tchijiiwa
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear t Thank you for taking the time to review our hotel on Trip advisor. Weare delighted with your comments about our hotel and appreciate the rating. It is great pleasure to having you again! We look forward to welcoming you. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

McKinney, Texas
Reviewed 1 week ago

No issues...reportedly this is most expensive local hotel, but not unreasonable at all. Great service from shuttle picking up at airport and from japanese restaurant in hotel. Rooms are small but functional.

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Helpful?
Thank Doug D
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Doung Thank you for taking the time to review our hotel. Any feedback from our guests is very much appreciated as we can learn and improve for the future. We look forward to welcoming you back again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Irving, Texas
Reviewed 1 week ago

The staff was so helpful. The property is very pretty. The restaurant was also very good, Terrace Restaurant. The room was beautifully appointed. The bathroom even had toothbrush with toothpaste. Shuttle to airport is scheduled.

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Helpful?
Thank Susan Q
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Susan Thank you for your review and rating of our hotel. We are delighted with your positive comments about our hotel and appreciate the rating. We look forward to welcoming you again. Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Albuquerque, New Mexico
Reviewed 1 week ago

Excellent accommodations and very nice room but breakfast had limited choices and dinner was very expensive (50 USD) and was not worth it as selections and quality were sorely lacking. Staff, however, were very professional.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R9211ZYjamesl
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear R Thank you for taking the time to review our hotel on Trip advisor. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. We look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Tampa, Florida
Reviewed 2 weeks ago

Everything was great, dinner was a bit pricey for the food served. But I would definitely come back again! Excellent service and accommodations, enjoyed the fitness/gym; has a pool and spa but did not utilize since we spent only one night. Hotel was immaculate and beautiful

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank joannebM9609KB
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear j Thank you for your review and rating of our hotel. We are delighted with your comment about your positive impression with our hotel and appreciate the rating. We look forward to welcoming you again! Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $138 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Agoda, Rakuten, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Tokyo Narita Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Narita Airport Hotel staff and other travellers.
24 questions
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Questions? Get answers from Hilton Tokyo Narita Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views of the rock garden and forests”
G1982RLwilliamm, 13 Apr 2017 | Read review
“Ask for the woodsy side, some rooms just face other rooms as it is a curved hotel.”
biknrun, 5 Apr 2017 | Read review
“ask for a room with airport view like i did.”
381esters, 1 Apr 2017 | Read review
“I've no complaints with any room they've ever given me!”
758MarkM, 19 Mar 2017 | Read review
“Bring your own fan if you care about air condition!”
LEn0reS, 22 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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