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Hilton Tokyo Narita Airport Hotel

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Hilton Tokyo Narita Airport Hotel
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2,137 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Tokyo Narita Airport Hotel
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Showing 1,417: English reviews
Shanghai, China
Reviewed 1 week ago

One of the best hotel near NRT airport Hopefully buffet can be better. Shuttle bus frequency from NRT airport to hotel is less. Bed mattress is a little too soft for me. Meeting room usage experience is good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank yeg399
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Yeg Thank you for taking the time to review our hotel on Trip advisor. Any feedback from our guest is appreciated as we can learn and improve for the future. We look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Singapore, Singapore
Reviewed 1 week ago

Hotel is about 15mins away from Narita Airport and they provide a free shuttle bus to the airport and also to the nearby AEON Mall. Lobby is huge with plenty of chairs to wait for the shuttle buses,a small convenience shop and a restaurant. Staff very friendly and efficient and welcomes and directs guests as soon as we stepped into...

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Helpful?
Thank Philip L
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Philip Thank you for your informative review and rating of our hotel on Trip advisor. We are happy to learn about your positive experiecne while staying with us and appreciate the rating. We hope you had safe trip back to home and look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Ashford, United Kingdom
Reviewed 1 week ago via mobile

Boring rooms, boring bathrooms-in need of an update. No pictures on the walls..... to great if your Japanese...otherwise hopeless. V expensive coffee shop & restaurant. Food poor.... The only ok thing is the wifi speed Not for me...

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Helpful?
Thank SarahWH888
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Sarah Thank you for your bief review about the hotel. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Rochester, New York
Reviewed 1 week ago

Very good hotel for early flight to Narita airport. Room can use some remodel. Don't like the bedding, the sheets too hard. Very friendly staff, the bell man help on the luggage in and out the hotel in no time. We just step out the taxi, the luggage already be loaded on the luggage cart and prepared to send to...

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Helpful?
Thank Nana T
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Nana Thank you for your review and rating ouf our hotel on Trip advisor. We are delighted with your comments about our hotel staff and appreciate the rating. We look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Raleigh
Reviewed 2 weeks ago

Selected to spend a night at Hilton Narita given the ability to take a direct flight the following day. Rooms were excellent. Food very good. The staff were incredible, very, very helpful. The WiFi was tremendous, for a change.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jeffrey S
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Jeffrey Thank you for taking the time to review our hotel. We are pleased to know our staff was helpful and appreciate the rating. We look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

San Diego, California
Reviewed 2 weeks ago

Best stay, customer service was great. Staff was very helpful and the breakfast was excellent. Recommend friends and family to stay over if they need a some rest before flying back home after traveling all over Japan.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 944howardg
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear 994h Thank you for your bried review about our hotel. We are delighted with your comment about our staff and breakfast. We hope you had safe flight and look forward to seeing you again. Regard Bo Eun Kweon, Customer Feedback Manager

south orange county, California
Reviewed 2 weeks ago

overnight stay prior to next afternoon flight , was quiet, restful, conviniently located, with complimentary shuttle to airport. late check out , great customer service. clean comfortable rooms view of airplanes flying and green aéreas from room. coffee and tea service in room.good late nigth room service. would stay here again , large pretty lobby .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank B3493FXSandDRob
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear B Thank you for your review and rating of our hotel. We are delighted with your positve comment about our hotel and appreciate the rating. We look forward to welcoming you agian. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Reviewed 2 weeks ago

Beautiful, large hotel with good amenities. Restaurant/buffet good value and choice for Japan. Bathroom a bit dated, but worked and served its function. Nice to have a room big enough to walk around and space to spread out. Courtesy bus to/from airport a plus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank EatsDiningOverview
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear E.D.O Thank you for taking the time to review our hotel. We are glad to hear that you had pleasant stay with us. We hope you had safe trip back to home and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Reviewed 2 weeks ago via mobile

The hotel is good but there is nothing around, unless you need to be near the airport I won't recommend it, the best of Japan is to walk around. The swimming pool and the gym are very good. Breakfast don't have much European options and not fresh juices neither variety of freer fruit. The check in took a long time...

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Helpful?
Thank 28,850
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear 28850 Thank you for taking the time to review our hotel. Any feedback from our guests is very much appreciated as we can learn and improve for the future. We look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Melbourne, Australia
Reviewed 2 weeks ago

Negatives: room service food was barely warm by the time it reached us, steak was tough and meals were very pricey. WiFi was expensive and intermitent - irksome when we had stayed at four cheaper hotels elsewhere in Japan and all of them had far more reliable internet at no extra charge. But the positives far outweighed the negatives: great...

Review collected in partnership with statravel.com
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Helpful?
Thank lizsS676WE
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear liz Thank you for taking the time to review our hotel on Trip advisor. We are glad to hear you had nice tour in Narita! Narita is a small town, however, it is great town to explore local Japan. We hope you had safe travel back and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $160 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Narita Airport Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hilton Tokyo Narita Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views of the rock garden and forests”
G1982RLwilliamm, 13 Apr 2017 | Read review
“Ask for the woodsy side, some rooms just face other rooms as it is a curved hotel.”
biknrun, 5 Apr 2017 | Read review
“ask for a room with airport view like i did.”
381esters, 1 Apr 2017 | Read review
“I've no complaints with any room they've ever given me!”
758MarkM, 19 Mar 2017 | Read review
“Bring your own fan if you care about air condition!”
LEn0reS, 22 Jan 2017 | Read review
5 of 5