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Hilton Tokyo Narita Airport Hotel

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Traveller (929)
Room & Suite (351)
Dining (74)
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Overview
  • Excellent32%
  • Very good44%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“narita airport”(329 reviews)
“free shuttle”(139 reviews)
Hotel website
Name/address in local language
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Tokyo Narita Airport Hotel
Special Offer: Advance Purchase
Offers from Hilton Tokyo Narita Airport Hotel
Special Offer: Advance Purchase
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Rooms
Jun. 4Jun. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,482)
There are newer reviews for Hilton Tokyo Narita Airport Hotel
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1,629 results
Traveller rating
540
630
291
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LanguageEnglish
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540
630
291
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44
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All reviewsterrace restaurantnarita airportfree shuttlehealth clubjapanese restaurantthe busbreakfast buffetlong flightfitness centerother hotelsaeon malllobby arealast nightbit datedshort stayshuttle serviceone night stay
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11 - 15 of 1,629 reviews
Reviewed 3 weeks ago

We stayed here for an overnight stay on our way home from Japan. We had a flight into Haneda airport from Ishigaki Island and took the airport limo bus to Narita. From Narita we made our way to the hotel shuttle bus stop and caught...More

Thank wheretonext58
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 2 weeks ago

Dear W Thank you for choosing Hilton Narita for your stay in Narita, Japan and sharing the review. We are delighted to know that you had enjoyed our hotel room and restaurnts. We hope you had great time in Japan and look forward to your...More

Reviewed 4 weeks ago

We used this hotel at the beginning of a Japan vacation, as a place to recuperate after long international flights and one from which to stage our Japan itinerary. The shuttle bus to and from the airport was convenient -- serving three hotels which are...More

Thank arkcruiser
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 4 weeks ago

Dear a Thank you for choosing Hilton Narita for your trip and taking the time to review. Wa are glad to know you had comfortable stay and had good rest before staring your vacation in Japan. We hope you had great time in Japan and...More

Reviewed 4 weeks ago

Staying at a Hilton, I would expect top service and amenities, but this hotel seems to be stuck in the 1980s. They charge for every little extra thing, from connecting more than one device to wifi to even having more than one person in the...More

Thank Adam B
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 4 weeks ago

Dear Adam Thank you for taking the time to review our hotel. We appreciate your feedback and take your comments as constructive. We will use them to continue to improve our service. We look forward to your return. Regard Customer Feedback Manager, Hilton Narita

Reviewed April 18, 2018

This is a pretty basic hotel. Rooms were old and my bathroom smelled like mildew. Had a beautiful view of the trees outside though. Staff was friendly and helpful. Breakfast had an INSANE amount of options! Don't think I've ever seen that much food served...More

Thank Jimbobsister
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded April 18, 2018

Dear Jim Thank you for your detailed review. We are happy to know you had great time in our gym and able to be relaxed with our hot tub&steam room. We hope you had great time in Narita and look forward to welcoming you again....More

Reviewed April 15, 2018 via mobile

Overall this is a nice hotel with friendly service and is a good option for staying near Narita Airport. The hotel was very clean, but the rooms are a bit dated. The staff was very friendly and spoke excellent English. The breakfast was good with...More

1  Thank Illinix2
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded April 18, 2018

Dear l Thank you for choosing HIlton Narita for your stay in Narita and sharing your review on Trip advisor. We appreciate your 5 star rating and glad to know you had satified with our service. We will keep try our best to serve our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$113 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (929)
Room & Suite (351)
Dining (74)
Pool & Beach (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
newvaresident
April 2, 2018|
AnswerShow all 5 answers
Response from hiltonnarita | Property representative |
Dear n There is a 7-11 near by our hotel. It takes about less than 10 min by walking. About the restaurant, we have 3 different restaurants and 1 bar inside the hotel. I am afraid there is no other restaurant within walking... More
1
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Google Translation
newvaresident
April 2, 2018|
AnswerShow all 8 answers
Response from Betty C | Reviewed this property |
Nothing close by. They have a free shuttle bus to the airport. There are lots of restaurants and shops at the airport.
1
Vote
Slr38
March 10, 2018|
AnswerShow all 3 answers
Response from hiltonnarita | Property representative |
Dear S Hello About your inquiry, yes, the children can use the pool, however, the children under 16 years old may use the pool with their guardian. Regard Hilton Narita
1
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Google Translation
Room Tips
"If you are a Gold or Diamond member, they will upgrade you to a deluxe room which seems a bit nicer"
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"don't go there, choose other airport hotels."
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"Not recommended"
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"Hotel provides shuttle bus to downtown (Furugome, Chiba) and airport both, remember to check with reception."
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