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Hotel Okada

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Traveller (320)
Room & Suite (226)
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Dec. 2Dec. 3
1 room, 2 adults, 0 children
Standard Room
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  • Excellent24%
  • Very good44%
  • Average21%
  • Poor7%
  • Terrible4%
Set in the convenient location of Hakone-machi, easily accessible by all modes of transportation, Hotel Okada is a large traditional Japanese hotel, featuring 12 floors, 117 guest rooms, and a total capacity of 658 persons. As well as the main attraction of the superb hot springs located within the hotel and hotel grounds, the hotel also offers practical rooms of various sizes, meeting rooms, and facilities for after-parties. Hotel Okada can provide a diverse number of services for a wide range of customer needs.
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Property amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Hot Tub
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
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Reviews (352)
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All reviews japanese style room shuttle bus hakone yumoto station dinner and breakfast buffet small bus outdoor onsen tatami mats nice hotel western options kaiseki cuisine hot springs japanese experience relaxing experience massage chair spacious room great place to stay open air bath
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1 - 5 of 91 reviews
Reviewed 2 weeks ago via mobile

A very clean and spacious room with beautiful view. Food of KAISEKI dinner is with good quality and a large variety. Breafast food quality is quite good too. Staff here are very polite and helpful. Lots of choices of hot springs. Had a very refreshing...More

Thank Relax46428015630
Response from Discover780250, マネージャー at Hotel OkadaResponded 2 weeks ago

Dear Relax46428015630 Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all...More

Hotel's Favourite
Reviewed April 7, 2018

We loved our stay at the Hotel Okada! We opted for a traditional Japanese room with a private onsen, which was wonderful. Both the dinner and breakfast buffets worked very well for us. My wife prefers Western food, for the most part, and I love...More

1  Thank Worldbutterfly
Reviewed September 17, 2018 via mobile

Hotel set in lovely green hill side with cascading water running near our room which was soothing to listen to. Ryokan room loved it, comfy bedding and chairs and felt so relaxing. Hot bath, very hot but came away very relaxed. Buffet style restaurant not...More

1  Thank Mrs-Diedre
Response from Discover780250, マネージャー at Hotel OkadaResponded September 18, 2018

Dear helenf995, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your feedback...More

Reviewed September 7, 2018

Truly a new Japanese experience with various types of rooms/beds with onsen. Rooms were neat & clean, staff was cooperative though there was problem for communication in English. There was a great spread of buffet but not enough for Indians especially vegetarian. We had to...More

Thank Ashok_1_2_3_8
Response from 佩瑩 官, マネージャー at Hotel OkadaResponded September 8, 2018

Dear Ashok_1_2_3_8, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all...More

Reviewed July 27, 2018

This is the place to go for the ultimate Japanese experience. We stayed one night in a Japanese style room and one night was just enough, but I do not regret doing it. Our stay included a buffet style dinner and we had a breakfast...More

Thank Kim S
Response from 佩瑩 官, マネージャー at Hotel OkadaResponded July 29, 2018

Dear Kim S, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to see you again in the near future.

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Questions & Answers
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February 15, 2018|
AnswerShow all 4 answers
Response from Kinkii L | Reviewed this property |
By observation, swimming pool was closed in Winter. Not sure outdoor hot springs ♨️ were heated or geothermal.
Google Translation
November 26, 2017|
Response from LoukasL_07 | Reviewed this property |
There's a dedicated hotel bus at the bus station. It's a small bus but it goes up to the hotels every 20min or so. It costs 100 yen per person and drops you off in front of the reception.
August 2, 2017|
Response from Lisa D | Reviewed this property |
It uses hot spring just like the public bath.
Room Tips
"Rooms with pvt onsen front facing."
Sep. 7, 2018
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"Get the private onsen if you're modest"
Jul. 27, 2018
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"River views may offer better rooms. Ours overlooked the carpark, and was an older room"
Jul. 12, 2018
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"No view of Mt Fuji but wonderful view of Mt Hakone."
Jul. 9, 2018
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US$213 - US$660 (Based on Average Rates for a Standard Room)
okada hotel hakone machionsen hotel okada
JapanKantoKanagawa PrefectureHakone-machiHakoneyumoto Onsen
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