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I was a lost, weary traveller heading for another hotel on foot (long story) when Agata was summoned by a friendly colleague. She looked at my map, ushered me inside (she's Polish but seems to speak perfect English and Japanese), fetched me water, a face...More
From the moment you arrive the team pamper you. Your check-in is while you sit at the bar with your feet soaking in a blissful natural hot water foot bath - a great way to relax your weary feet.
The Japanese rooms are lovely and...More
As you step into the amazing lobby you know your stay will be special.
You given a foot bath and welcome drink during check in, which is a great start to your stay.
We could not be more pleased with our room- we splashed out...More
Amazing hotel with unbelievable customer service.
Staff at reception is super friendly- especially lady by the name Agata.
She is doing everything above and beyond of already amazing service .
Place itself makes you to experience Japanese culture .
Food is good in traditional Japanese...More
This ryokan was booked for us as a part of a holiday package. We arrived at 11.30am but check in was 3.00pm. The staff were happy to see us, took our baggage and gave us suggestions where to go for lunch and where to go...More
US$271 - US$996 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Hakone-machi
#19 Spa Hotel in Hakone-machi
#22 Luxury Hotel in Hakone-machi
Non-Smoking Rooms ,
Number of rooms
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