We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Setsugetsuka

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Setsugetsuka
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

515 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 80: English reviews
Kawasaki, Japan
Reviewed 3 weeks ago via mobile

I stayed with my family for Christmas. This hotel is not luxury but enough to stay comfortable. We can select my Yukata at the lobby, and I choiced Samue. And the hotel is located in front of Gora station. so, it's very convenient for foreign travellers who don't rent cars.

 Report
Helpful?
Thank Satoshi Y
Hong Kong, China
Reviewed 9 December 2016

The location is very conveniently located steps from Gora Station. The Check-in was quick & smooth. The hotel lobby is nicely decorated but its a bit worn-down. The staff were extremely friendly and cheerful. The public on-sen you had to walk through the outdoor corridors to get to it. There were a few outdoor baths and a main pool indoor,...

 Report
Helpful?
3Thank William M
Reviewed 6 December 2016 via mobile

I stayed in this hotel for 1 night and I strongly recommend this hotel. First, the room is large with an in room bathtub at the balcony. I didn't us the bathtub as it was too cold outside. But, it is very special. Second, the hot spring is really amazing. I love the in door and out door 大眾浴場!The water...

 Report
Helpful?
Thank Tiffany F
Melbourne, Australia
Reviewed 27 November 2016 via mobile

Unbeatable location, very close to train station and bus stop right outside. Spacious room and big beds. Outdoor bath on the balcony was great and connect to the shower. Our first time staying at an onsen hotel and we loved it.

 Report
Helpful?
Thank S J
Singapore, Singapore
Reviewed 20 October 2016 via mobile

My husband and I spent 3 nights at Setsugetsuka Hotel in Gora, Hakone. It was 3 wonderful days of Japanese experience. It's half board accommodation which means breakfast and dinner are included in the hotel room rate. We were in a smallish room overlooking the inner courtyard so it's quite quiet. Room was adequate and comfortable with air conditioning. There's...

 Report
Helpful?
1Thank SueClareLee
San Francisco
Reviewed 19 October 2016

I experienced Setsugetsuka with a group of 8, and we had a fantastic time! I shared my room with 2 others and it was definitely spacious and comfortable. Although the ryokan was at full capacity, it didn't feel overly crowded. The food was delicious and the late night ramen was a wonderful touch. It's conveniently located by the train station,...

 Report
Helpful?
Thank nunu3321
Hk
Reviewed 23 September 2016

This is a nice hotel with comfortable hot spring, both public and private hot spring. Food are good and they provide Japanese and western style breakfast. However the staff , especially a female, short hair staff was really impolite and even didnt smile when we ask some question. Since I had some delivery from rakuten to the hotel, when I...

 Report
Helpful?
Thank Chhkimmy
Sydney, Australia
Reviewed 15 August 2016 via mobile

We had no idea what to expect of Hakone, nor the hotel, when we made the booking and we're thrilled with both the hotel and the Hakone area. While this is a hotel - not a ryokan as some people may hope to find - it is none the less a true Japanese experience and a place where many Japanese...

 Report
Helpful?
Thank SdeB101
Labin, Croatia
Reviewed 5 August 2016

Traditional Japanese spa nestled in the mountains. Getting to the place took a bit of train hopping but our agent made it look so easy. Ensure you take of your shoes before stepping onto tatami in your room. We had a traditional Japanese room (spectacular) - wearing the jakuta we had our full emersion into Japanese lifestyle. Hot tip Take...

 Report
Helpful?
1Thank David M
Singapore, Singapore
Reviewed 16 June 2016 via mobile

I picked this hotel bcus it is a popular choice and that the hotel looks really nice and modern which I wanted to try something different. Then we realised it is not really our type of onsen hotel we enjoyed as we pref a more laid back and traditional type. this is a busy hotel with a lot of tourists....

 Report
Helpful?
Thank wynsum

647 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (414)
Viewed
Bathroom (18)
Viewed
Room/Suite (48)
Viewed
Dining (38)
Viewed
Hotel & Grounds (48)
Viewed
View from Room (9)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (2)
Viewed
Other (250)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (233)
Viewed
Amenities (56)
Viewed
Other (86)
Viewed
Dining (28)
Viewed
The Hotel (23)
Viewed
Twin Room (40)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakone-machi hotels
Hakoneyumoto Onsen
Tenseien
Tenseien
#10 of 242 in Hakone-machi
422 reviews
Gora Onsen
Laforet Club Hakone Gora Yu no Sumika
Gora Onsen
Hyatt Regency Hakone Resort and Spa
Show Prices
Show Prices
Show Prices
Kowakidani Onsen
Mizu no To
Mizu no To
#25 of 242 in Hakone-machi
297 reviews
Hakoneyumoto Onsen
Fujiya Hotel
Fujiya Hotel
#2 of 242 in Hakone-machi
866 reviews
Hakoneyumoto Onsen
Hakone Manatee
Hakone Manatee
#9 of 242 in Hakone-machi
125 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
Things to do
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Setsugetsuka

Address: 1300 Goura, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: $284 - $830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Setsugetsuka 4*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Ctrip TA and Priceline so you can book your Setsugetsuka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Setsugetsuka Hotel Hakone-Machi
Hotel Style:
#10 Top resorts Hotel in Hakone-machi
#10 Luxury Hotel in Hakone-machi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Setsugetsuka staff and other travellers.
5 questions
Ask a question
Singapore, Singapore
Kuala Lumpur, Malaysia
Perth, Australia

See all questions (5)

Questions? Get answers from Setsugetsuka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room facing the back of the property facing the noisy power plant”
 of 5 bubbles 644williamm, 9 Dec 2016 | Read review
“Step away from the train station”
 of 5 bubbles G9509AYdavidm, 5 Aug 2016 | Read review
“try to pick another room in another hotel.”
 of 5 bubbles TonyIan, 6 Jun 2016 | Read review
“no wifi in the room and not very good reception for portable wifi in that area”
 of 5 bubbles minwenw2015, 16 Apr 2016 | Read review
“Ask for Non-Smoking”
 of 5 bubbles SandBTokyo, 15 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay