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We stayed here for 2 nights. The hotel provides a pick up service from Odawara railway station that we appreciated. On arrival at hotel we were greeted by friendly staff, check in was quick and our room was reasonable. Happy hour was a disappointment with...More
One of the main draws of this hotel is the on-site onsen. Hakone is in a hot springs area and offers a traditional bathing experience. The onsen at this hotel is quite uncomfortable, however, and indeed it is potentially unsafe. During each of my three...More
The hotel and room are very good, rooms are big!
Staff is very helpful and we enjoyed an excellent dinner, realy very good. All dishes on our menu were tasteful and beautifully arranged.
Wines (by the glass) were of very good quality but (too) expensive....More
This hotel may have single handily convinced me to join world of Hyatt. The rooms were pristine , the hotel itself was beautiful, and the onsen ( hot springs) was the cherry on the cake.
Yes it's expensive but hey if you need an intermission...More
We were advised to use this hotel by our travel agent, it was definitely a quality hotel and all the staff were really helpful. The rooms were beautiful, plenty of space and very modern. We were 2 adults and 2 children, the kids were given...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$388 - US$970 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Non-Smoking Rooms ,
Number of rooms
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They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask the time for the shuttle as the time I went, they had only 3 times a day.