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Hyatt Regency Hakone Resort and Spa

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Traveller (829)
Room & Suite (282)
Dining (103)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“living room”(71 reviews)
“free drinks”(40 reviews)
“sushi restaurant”(23 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,108)
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521 results
Traveller rating
362
123
23
9
4
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LanguageEnglish
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362
123
23
9
4
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All reviewsliving roomfree drinkssushi restaurantfree happy hourgora stationcocktail hourcable carlobby loungeincluding champagneblack labwalk in closetnorth wingfrench champagnea mountain view roomgreat resortenclosed balconyshuttle bus
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1 - 5 of 521 reviews
Reviewed 3 days ago

Excellent Service and great hospitality. This hotel is highly recommended for visitors with family. They really know how to take care of you. Breakfast can surely be improved but otherwise everything was excellent.

Review collected in partnership with Hyatt Hotels
Thank indrajsi
Reviewed 1 week ago via mobile

The hotel is somewhat isolated from the hustle and bustle of Hakone and even tiny Gora which makes it incredibly tranquil. Sitting on our balcony, it was so quiet we couldn’t help but relax. Although the hotel is polished and high end, it’s a spa/onsen...More

Thank laura j
Reviewed 1 week ago

We should have planned for an extra day in Hakone to enjoy to the fullest. The hotel mountain views were beautiful and our room was very relaxing and spacious. The hotel has a shuttle service that can take you to/from either Odawara or Gora train...More

Thank Crtoy00
Reviewed 1 week ago via mobile

Hotel is well located the rooms are good size but old ...No professional concierge service which is a bit frustating as staff at front desk acts as a concierge and knowledge is less. Free alcohol is severed from 4-7 .. spa is good

Thank Ck C
Reviewed 1 week ago

This Hyatt is quite a gem in the mountainous region of Hakone in the actual town of Gore. It's a strong hike straight up hill at 1.7 KM from the train station so make sure and catch the free shuttle...but be careful it has limited...More

Thank IamLuving2Travel
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Most Booked Properties in Hakone-machi, Japan
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$394 - US$998 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Onsen Hotel in Hakone-machi
#1 Spa Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$394 - US$998 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Onsen Hotel in Hakone-machi
#1 Spa Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (829)
Room & Suite (282)
Dining (103)
Pool & Beach (2)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lichanster
14 December 2017|
AnswerShow all 3 answers
Response from WendyMcL13 | Reviewed this property |
We ate in the hotel restaurant & bar for 2 nights - all good. Happy hour is particularly good. We can’t comment on nearby restaurants.
0
Votes
lichanster
14 December 2017|
AnswerShow all 3 answers
Response from sydneywanda | Reviewed this property |
The Onsen is included in your room rate
0
Votes
CassandraTeo
6 September 2017|
AnswerShow all 4 answers
Response from Penny Y | Reviewed this property |
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
0
Votes
Room Tips
"ask for rooms facing Gora downhill"
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"Larger rooms had not been renovated yet but smaller rooms had. We choose a larger room with a view and it..."
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"If you want a view, book a view room. There will be a charge but it will be very pleasant."
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"book shuttle bust to pick you from Odawara, much easier, book early"
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