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Hyatt Regency Hakone Resort and Spa

1,088 reviews
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Traveller (793)
Room & Suite (270)
Dining (99)
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“free drinks”(40 reviews)
“living room”(66 reviews)
“sushi restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,088)Write a Review
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1 - 5 of 510 reviews
Reviewed 2 days ago via mobile

This was not our first choice of accommodation when planning the trip. This did not feel like your typical Hyatt Regency as we number this property as among the top hotels we have been to. Not in terms of facilities but in terms of the...More

Thank C_James06
Reviewed 5 days ago

This hotel has an unusual “suburban” location within walking distance from the Kami-Gora station on the Hakone-Tozan Cable Car line. We found the cable car vital if you don’t have a car whilst staying at the hotel. The only convenience stores close by are those...More

1  Thank TheDoor_isopen
Reviewed 2 weeks ago via mobile

A lovely hotel. Elegant and well designed. Friendly and helpful staff. Dinner options somewhat limited- either sushi or western-style fine dining. Opted to eat in as walking 10-15 minutes into town and back up in -12 degree temperatures didn’t appeal. Dinner was lovely, and on...More

2  Thank JEHSAH
Reviewed 5 weeks ago

We loved the Hotel and then Onsen! Breakfast selection was extensive with Japanese, European and healthy options. Excellent food & good service. Very spacious rooms. Location is about 45 minutes from the Sinkasen (Bullet) train station-Odawara. The hotel has a shuttle bus though very limited...More

1  Thank Professional2016
Reviewed 15 January 2018 via mobile

My family enjoy serene vacation! I would like to imitate the care and speaking style of staffs! My family left our precious days behind us! Next time I want to be here at the fall, not the winter which is not good for our family.

1  Thank HaengRyang H
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$396 - US$920 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$396 - US$920 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (793)
Room & Suite (270)
Dining (99)
Pool & Beach (2)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lichanster
14 December 2017|
AnswerShow all 3 answers
Response from WendyMcL13 | Reviewed this property |
We ate in the hotel restaurant & bar for 2 nights - all good. Happy hour is particularly good. We can’t comment on nearby restaurants.
0
Votes
lichanster
14 December 2017|
AnswerShow all 3 answers
Response from sydneywanda | Reviewed this property |
The Onsen is included in your room rate
0
Votes
CassandraTeo
6 September 2017|
AnswerShow all 4 answers
Response from Penny Y | Reviewed this property |
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
0
Votes
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Room Tips
"If you want a view, book a view room. There will be a charge but it will be very pleasant."
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"book shuttle bust to pick you from Odawara, much easier, book early"
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"Higher floor, mountain view. 2 wings, we stayed in the wing that had the onsite Osen/hot spring"
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"the Mountain View rooms (east facing) on the upper two floors (below that you are looking into adjacent..."
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