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InterContinental Yokohama Grand

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InterContinental  Yokohama Grand
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1,548 Reviews from our TripAdvisor Community

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Showing 472: English reviews
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Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

1. Visiting Tokyo for two days & stay at a wonderful hotel, Yokohama Intercontinental. 2. Hotel located about 30-40min from Haneda airport & about 80min from Narita Airport if you travel by Airport Bus. 3. Public Transportation to & from Both airport easily available. 5. Hotel is modern & decent in size & well maintained. Hotel staff I encountered so...

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Helpful?
Thank nahilisabtu
Gulfport, Mississippi, United States
Reviewed 5 days ago NEW

I've probably stayed in this hotel a dozen times and never reviewed it. To me, it's really the best location and accommodation in Yokohama. The rooms are large, by comparison - and updated and clean. Everything always seems to work. The hotel is located only a minute or two walk from the "mall" - which has basically everything you could...

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Thank Mark M
Evesham, United Kingdom
Reviewed 1 week ago via mobile

Built and opened in 1991 according to the in room literature, it is fair to say the furnishings look like they belong to that decade. The room was spotlessly clean and well serviced, however a little dated and not very modern. I was fortunate enough to have a view of the wheel from my room and you get fantastic light...

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Thank Lwatson1970
Indianapolis, Indiana
Reviewed 2 weeks ago via mobile

Came here for my birthday. The hotel left a note wishing me a happy birthday. They acknowledged my ambassador & spire elite status. This hotel is beautiful. In the perfect location, and the staff is so friendly. Had a slight hang up on arrival when the valet refused to take our car, which was quickly corrected. My only "critique" is...

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Helpful?
Thank Emily K
Management response:

Dear Emily K, We appreciate your recent stay in InterContinental Yokohama Grand on your precious birthday. We are happy that we celebrated your birthday and you enjoyed your stay at our hotel. However, we deeply apologize for the inconveniences, regarding the smoking room on the second floor. We appreciate your comment and will share it with our staff so that...

Hong Kong, China
Reviewed 2 weeks ago

I visited Yokohama for a meeting and stayed in this hotel for 5 nights. This was my first time to Yokohama. This hotel is located at a scenic spot by the bay of Minato Mirai and just next to the train station. There are also many shopping and dining places in the bay area and near the Kishamichi Promenade. Or...

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Helpful?
Thank Caveman_Lee
Management response:

Dear Caveman_Lee, We appreciate for your recent stay in InterContinental Yokohama Grand and providing us with your wonderful feedback. We are pleased to hear that you enjoyed your stay at our hotel. At Minatomirai area around our hotel, there are shopping malls connected to the subway station, an amusement park and many kinds of restaurants, so you can enjoy Yokohama...

Reviewed 3 weeks ago via mobile

Hotel is next to Yokohama bay and annexed to the Pacifico (conference center) and exibition hall. More like an American hotel with precise Japanese hostpitality. Staffs are eager to help and very effective. The room is large and tidy, but got in the first day with the problem with water drain in the shower box in the bathroom; though, the...

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Helpful?
Thank agsorn
Management response:

Dear agsorn, We appreciate for your recent stay at InterContinental Yokohama Grand and for your warm words of kindness. We apologize for the inconvenience regarding water leak in the bathroom. We will be thorough with room check in order to provide our guests with comfortable rooms. As there are shopping malls, museums, restaurants and an amusement park around our hotel,...

chennai
Reviewed 3 weeks ago

great hotel, great staff , totally attentive and keen to assist. recovered my coat left in the hotel room the next day....awesome. great location.great view from the hotel rooms. beds are very comfortable, large rooms for Japanese standard.

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Helpful?
Thank seshan88
Management response:

Dear sesgan88, Thank you very much for choosing InterContinental Yokohama Grand for your recent stay in Yokohama and taking the time to deliver your wonderful comments to us. In the bay-view room, you can enjoy the beautiful bay especially at sunrise and sunset. And in the city-view room, you can see Minatomirai with an illumination at night. If you have...

Reviewed 3 weeks ago via mobile

The hotel is old in terms of furniture and decor. Staff at Frontdesk, bell and door seem to be nice but just normal. The view from the room was good. I could look over the sea from the room I stayed. I would choose other hotels in Yokohama area for my next trip.

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Thank Kenjidarock
Management response:

We are really grateful for your stay at InterContinental Yokohama Grand. We are very pleased to hear you enjoyed the view of the sea from your room. However, we are very sorry that our services did not meet your satisfaction. We take your feedback sincerely and will do our best to improve our service quality. We do hope to have...

London
Reviewed 4 weeks ago via mobile

When you want 5* everything and the little things spoil the experience, that and the arrogant staff and hotel that looks like it's not been touched in centuries and that has a policy to only replace if it's broken beyond repair. We got a room on the 24th floor and whilst it looked ok, it was far from 5* luxury,...

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Thank Terraprime
Management response:

Dear Terraprime, Thank you very much for choosing InterContinental Yokohama Grand for your recent stay in Yokohama and taking the time to post your feedback. We apologize to you for causing inconvenience during your stay and regret you were not satisfied with your stay with us. We take your comments seriously as important feedback and will share these with our...

Buenos Aires, Argentina
Reviewed 4 weeks ago

The hotel is very nice, great lobby, friendly and polite staff, superb view from the room, good room size, close to the metro station, just 5 minutes walk. The only cons is the bathroom which should be improved, very old style, bathroom curtain is for a motel, not for 5 star hotel and very poor amenities. Overall recommended

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2Thank JMPJMP
Management response:

Dear JMP JMP, We are deeply grateful for choosing InterContinental Yokohama Grand for your recent stay and providing us with your feedback. We are pleased to hear that you enjoyed your stay. However, we apologize for the inconvenience of the bathroom. We take your feedback sincerely and take necessary actions to improve our service. We look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
La Vela
La Vela
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Minato Mirai area is the face of the cosmopolitan City of Yokohama in the 21st century. Opening in 1991, InterContinental Yokohama Grand is the first in Japan to be operated directly by the InterContinental Hotels Group chain. Since then, the hotel, with its majestic shape of a yacht's full sail, has become a proud symbol of Minato Mirai. We invite you to enjoy a relaxing stay in the hotel's elegant space surrounded by blue sea. ... more   less 

Additional Information about InterContinental Yokohama Grand

Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama 220-8522, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Price Range: $161 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Yokohama Grand 4*
Number of rooms: 594
Reservation Options:
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Also Known As:
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Yokohama Inter-Continental
Hotel Style:
#3 Spa Hotel in Yokohama
#4 Romantic Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#4 Business Hotel in Yokohama
#11 Family Hotel in Yokohama
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Yokohama Grand staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Yokohama Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is great! I like the rooms overlooking the harbor.”
 of 5 bubbles 758MarkM, 19 Mar 2017 | Read review
“The bathroom provides soap only. Please bring your body wash as appropriate.”
  • Safe box. Very nice.
  • Nice desk and drawer set up.
  • View from my room in the evening.
  • Tea and coffee
  • A spacious room.
  • Bathroom provisions
  • Clean and tidy bathroom
  • Morning view
 of 5 bubbles Caveman_Lee, 5 Mar 2017 | Read review
“all rooms are well planned”
 of 5 bubbles seshan88, 26 Feb 2017 | Read review
“For a nice and better view, choose upper floors”
 of 5 bubbles JMPJMP, 20 Feb 2017 | Read review
“City View rooms still gives a partial view of the bay, but has a pretty view of the ferris wheel (from the side)”
 of 5 bubbles rokasanda, 8 Feb 2017 | Read review
5 of 5