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InterContinental Yokohama Grand

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InterContinental  Yokohama Grand
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1,583 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Yokohama Grand
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Showing 495: English reviews
Grosseto, Italy
Reviewed 2 weeks ago via mobile

I think what's really amazing about this hotel is the view, especially at night, when the panoramic wheel is lit up (colors always change... it's mesmerizing). Next to the hotel you'll find the World porters mall (many restaurants), and the Red brick house (very elegant, historic building, now full of restaurants and little boutiques). We arrived with a car, and...

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Helpful?
Thank ElElena__11
Management response:

Dear ElElena__11, Thank you so much for taking the time to write your feedback and choosing InterContinental Yokohama Grand for your recent stay in Yokohama. We are very pleased to hear your comments which you were excited by the view at night from your room. Brilliant illumination in Minatomirai area attracts many people. We look forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I thought it would be like intercontinental Seoul ( they have 2 there, Parnas with amazing staff, and coex with delicious, outstanding breakfast and very rude staff). So we thought to give it a shot here in yokohama, as it will be our first visit in Japan. Staff are amazing, they have an Italian restaurant in the second floor which...

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Thank sani2284
Management response:

Dear sani2284, Thank you so much for choosing InterContinental Yokohama Grand and providing us with your feedback during your stay. We are pleased to hear that you like our Italian restaurant La Vela which we offer homemade pasta, pizza and authentic Italian cuisine. However, we apologize to you for the inconvenience regarding cleanness of the room and food variety of...

Reviewed 2 weeks ago via mobile

As usual the staff are Great. Location is fine. Rooms are fine, however the pillows; you'll wake up with an ache in the neck. I didn't like the operation hours of the gym. It wasn't 24/7. Unable to distress!!

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Thank Joshua O
IHGService, Guest Relations Manager at InterContinental Yokohama Grand, responded to this review

Dear Joshua O, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our pillows and fitness center...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Classy hotel. Staff are friendly & welcoming. Nice rooms with good seaview. Sakura season so plenty of blossoming trees all around. Photo shot from room. Exit on the 2nd floor with linkway bridges to many nearby buildings, walk towards Queens square mall which houses the subway station down below. B1 has an Ippudo if one fancies a quick ramen fix....

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Thank 589alanl
Management response:

Dear 589alanl, Thank you so much for choosing InterContinental Yokohama Grand and providing us with your feedback during your stay. We are pleased to hear that you were satisfied with the location of our hotel where there are a lot of facilities such as shopping malls, restaurants, shops and so on. Also, in April you can enjoy beautiful cherry blossoms...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

I stayed at here for a business trip in April. Harbour view room was clean, but tired. View of amusement parks and harbour was mesmerising and the window seats to enjoy this was a nice touch. Valet parking is not what you would expect from such a well known brand hotel. We wanted to get on the road early to...

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Thank BKLL_01
Management response:

Dear BKLL_01 Thank you very much for staying with us at InterContinental Yokohama Grand and posting your feedback. We apologize to you for the inconvenience you faced during your stay. Especially regarding valet parking service, we are so sorry for not having enough staffs to accommodate. We are going to share your comment with our team and to make an...

Tianjin, China
Reviewed 3 weeks ago

Relaxing hotel with large rooms and beds. Good location, just a short walk from shopping and 180¥ ride into Yokohama station. Staff are always pleasant, and if you book early enough you can find great deals (except for weekends)

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Thank chinatom2017
Management response:

Dear chinatom2017, Thank you so much for staying with us at InterContinental Yokohama Grand for your recent stay in Yokohama. There are many facilities around our hotel, such as an amusement park, museums, movie theater and modern shopping malls so that you can enjoy your time in many ways. We hope you will visit us again in the near future....

Hong Kong, China
Reviewed 3 weeks ago via mobile

I accompanied my husband on a business trip to Haneda and was very pleasantly surprised with where he stays. The Intercontinental is a very lovely hotel. The staff are extremely friendly and helpful. The rooms are very spacious and we had the most amazing view from our 25th floor. On the first day of having our room serviced the cleaning...

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Thank Jude N
Management response:

Dear Jude N, Thank you so much for staying with us at InterContinental Yokohama Grand and providing us with your feedback. We are very pleased that our services met your expectations and you spent here comfortably and enjoyed the view from your room. We appreciate your comment because it motivates our staffs very much. We look forward to welcoming you...

Dubai
Reviewed 3 weeks ago via mobile

I have been here 10 years back , for which I spent roughly 6 months in this hotel The hotel maintained a very good style and it is in a very nice location I suggest to increase the choice of food in the breakfast buffet to be in line with other intercontinental in the world , however it is a...

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Thank Luca M
Management response:

Dear Luca M, Thank you very much for choosing InterContinental Yokohama Grand for a long time and posting your feedback during your stay. As to breakfast buffet, we are sorry you were not satisfied with the selection of food. We appreciate your comments which remind us what we should improve our services for our guests. We hope to have the...

Reviewed 3 weeks ago via mobile

So normally my comments are direct and to the point but this hotel is deferent. The location is super good. The service is good. The food is good. They have more than 4 restaurants plus room service. The hotel is very old but very nice and modern. TV is very limited and I tried my best to watch but nothing...

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Thank sadig d
Management response:

Dear sadig d, Thank you very much for choosing InterContinental Yokohama Grand and posting your feedback during your stay. We apologize to you for the inconvenience you faced in our hotel, especially English skill of our staffs. We will share your feedback with our team and make the necessary changes. We hope you choose to stay with us again, so...

Victoria, Australia
Reviewed 3 weeks ago

I don’t know why I love Yokohama so much. The relaxing atmosphere, the bay, the people….Every time I’m in Tokyo, I’ll try to squeeze a day or two to visit Yokohama. This is my third stay in Intercontinental Yokohama and I enjoyed it very much. Once we stepped into the hotel, we were greeted by the friendly staff. Check-in was...

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Thank rwg1123
Management response:

Dear rwg1123, Thank you so much for staying with us at InterContinental Yokohama Grand three times and providing your feedback for us. We are very pleased to hear that you really enjoyed your stay with us and were content with our services offered by our staffs. We are doing our best to offer wonderful experiences to our guests all the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
La Vela
La Vela
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Minato Mirai area is the face of the cosmopolitan City of Yokohama in the 21st century. Opening in 1991, InterContinental Yokohama Grand is the first in Japan to be operated directly by the InterContinental Hotels Group chain. Since then, the hotel, with its majestic shape of a yacht's full sail, has become a proud symbol of Minato Mirai. We invite you to enjoy a relaxing stay in the hotel's elegant space surrounded by blue sea. ... more   less 

Additional Information about InterContinental Yokohama Grand

Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama 220-8522, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Price Range: $163 - $790 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Yokohama Grand 4*
Number of rooms: 594
Reservation Options:
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Also Known As:
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Yokohama Inter-Continental
Hotel Style:
#3 Spa Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#4 Romantic Hotel in Yokohama
#4 Business Hotel in Yokohama
#11 Family Hotel in Yokohama
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Yokohama Grand staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Yokohama Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a club room gets you a better experience. Smallish lounge though.”
Wenicks, 18 Apr 2017 | Read review
“Get a Club room - it is well worth the extra!”
val4522, 13 Apr 2017 | Read review
“City view is amazing at night, water view is perfect for the sunrise”
dant481, 13 Apr 2017 | Read review
“City view or sea view, all rooms have good view, but higher floors are better”
chinatom2017, 7 Apr 2017 | Read review
“Rooms with odd numbers face the harbor.”
75douglasp, 30 Mar 2017 | Read review
5 of 5