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Hotel New Grand

PricelineUS$91*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$249*
US$91*
Great Deal
US$129*
US$99*
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Hotel New Grand
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767 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 4 days ago NEW

What a wonderful hotel made even more wonderful because of the kind, helpful and respectful staff. The location is great as it has beautiful views of Yokohama Harbor and overlooking Yamashita Park from higher floor. It is also located less than 5 mins from Yokohama China Town (largest in Japan) and other places such as Marine Tower (which has an...

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Thank Frances S
Reviewed 1 week ago

Very handy to public transportation, Chinatown, grocery store and passenger cruise terminal. Nice view of the harbor. Concierge was very helpful in pointing out the sights to visit, restaurants, etc. Room was comfortable. Booked room at a special spring promotion rate (maybe 25% savings) HN

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Thank Harvey N
Clarksburg
Reviewed 1 week ago

The hotel offers first class service, spectacular views with a great location. Located across the street from the bay and 1 block from China Town this hotel has it all. I extensively used the subway located 1/2 block from the hotel. Gets you just about to any location, inexpensive, very fast SAFE travel. The hotel has 3 restaurants, all offer...

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Thank Alan B
Central Florida, Florida
Reviewed 1 week ago

We arrived late and our luggage had been lost. The hotel had upgraded us to the Executive Level which was a pleasant surprise. Our room had everything from a hairbrush to shaving supplies. We had a lovely tea service and mini bar frig. Best of all, the young lady who took us to our room at nearly 2100 that evening...

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1Thank briardmom1
Kolkata (Calcutta), India
Reviewed 3 weeks ago via mobile

I stayed in this hotel for 4 nights. The rooms are quite large and beds very comfortable. It is 1min walk from the subway station and China town. It is a 4 star hotel with 7 star service. The breakfast is not up to international standards and the same dishes are repeated every day. No dish for vegitarians.

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Helpful?
Thank S B Tiwari /
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

We thank you so much for your review and are so glad to be given a seven star grade to our service. Your opinion regarding our breakfast has passed along to the relevant section and been valued greatly. To provide vegetarian- friendly dishes regularly would be one of the important issues which we should take into consideration for our service...

Reviewed 4 weeks ago

The hotel was withing walking distance of the cruise terminal with a couple of large suitcases and carry on bags. We arrived very early but the concierge kindly stored our cases so we could go out sightseeing. Our check in was very simple as we had booked through trip adviser. The foyer area was quite grand and the rooms were...

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1Thank Deborah J
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

We thank you so much for your kind review and are glad to learn that you will come and see us again. We look forward to serving you soon.

Brisbane, Australia
Reviewed 5 weeks ago

We ended our cruise from Singapore to Japan at Yokohama and selected the Hotel New Grand because of its close proximity to the port. The majority of the other passengers lined up for taxis to go into Tokyo but we chose to walk to the hotel. It was a simple walk straight ahead to the first traffic light and turn...

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2Thank John P
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

We greatly appreciate for taking your time to post your feedback with your kind comments about your previous stay at our hotel. I have passed on your comments to Yuko Ono who was surprisingly delighted to learn your review. I’ll give my thanks for her. It is always a great reward to be given kind comments from our guests for...

JAMNAGAR
Reviewed 5 weeks ago

We stayed for 2 nights with a group . Rooms are spacious , well maintained with all modern amenities and ever helpful , ever smiling and courteous staff . Reception is also lavishly furnished and decorated.the view of the harbor and the park from our room no..1009 was just great . a very good restaurant serving indian veg. breakfast and...

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Helpful?
Thank SANJAYPATELDR
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

We appreciate your kind words of review and are glad to learn that you enjoyed your stay in Yokohama. We hope you will stay with us again in the future. Please do not hesitate to ask us whenever you need any assistance during your stay.

Reviewed 16 April 2017 via mobile

We allready have been to the New Grand before and really enjoyed our stay again. We went in the Cherry Blossom season which is one of the most expensive seasons in Japan for hotel stays. The New Grand offers a great price value even in this season. The service is very friendly and speaks English very well. Especially the Concierge...

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Helpful?
Thank René S
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

Thank you very much for your kind feedback regarding your stay with us and appreciate your patronage being extended to us. Concierge team was so delighted and flattered by your praise. We hope you will come and see us again not only in cherry tree blooming time but other seasons or occasions.

Rocklin
Reviewed 15 April 2017

We stayed for 5 nights before a cruise, and 2 nights after. Could not have been BETTER. From check in to check out just great. Service GREAT!. Location GREAT! You can walk to all the sights China Town, Red Brick Warehouses, and others - very convenient. We had a harbor view 13 floor, could see our ship come into port....

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Thank TGusa
ホテルニューグランド宿泊部, 支配人 at Hotel New Grand, responded to this review

We appreciate your kind comments regarding your previous stay at our hotel. We are very glad to know that you enjoyed your stay and the time at our bar. We look forward to serving you again on your future trips to Yokohama.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 

Additional Information about Hotel New Grand

Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Price Range: $144 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel New Grand 4.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
New Grand Yokohama
Hotel Style:
#2 Luxury Hotel in Yokohama
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Grand staff and other travellers.
11 questions
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Questions? Get answers from Hotel New Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room up top and facing Cosmo Clock”
929francess, 24 May 2017 | Read review
“Tower bay view.”
786alanb786, 16 May 2017 | Read review
“If you want a great view, book one of the executive floor rooms in the tower. Request a corner room in the tower.”
briardmom1, 15 May 2017 | Read review
“Our room on 13th Floor was quiet”
, 24 Apr 2017 | Read review
“Ask for a room that provides a full view of Yokohama Bay which provides a great outlook at night.”
L729ZOjohnp, 23 Apr 2017 | Read review
5 of 5
Priceline
US$91* /night
View Deal
Booking.comUS$129
Preferred HotelsUS$99
AMOMAUS$249
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*Disclaimer
Prices are for 1 room, 2 adults
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