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Hotel New Grand

835 reviews
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Traveller (638)
Room & Suite (334)
Dining (59)
Overview
  • Excellent42%
  • Very good46%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“yamashita park”(31 reviews)
“cruise terminal”(16 reviews)
“new wing”(5 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (835)Write a Review
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All reviewsyamashita parkcruise terminalnew wingpre cruiseoriginal buildingmain buildingminato miraigeneral macarthurhigh towerbusiness loungele normandiegrand staircasechinatown stationlovely parkthe red brick warehousemorning walkosanbashi pier
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1 - 5 of 152 reviews
Reviewed 1 week ago

Beautiful and spacious hotel, for a good price! Located right next to Chine Town, the Marine Tower, and other attractions in Yokohama. Has been around for 90 years, and has many storied guests including General MacArthur and Charlie Chaplin. Great views of Sakuragicho and the...More

Thank Takeshi Y
Reviewed 2 weeks ago

If you are looking for a good Hotel in Yokohama, certainly will not be disappointed if you stay at the New Grand. It is a perfect Hotel. Full of charm, good location (across from Yamashita Park, 2 blocks from Chinatown and one away from the...More

Thank easyfriend
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 6 days ago

We appreciate you for taking your time to post your kind comment regarding your stay with us. Our staff was so flattered when they learned your praise about them. It is such a reward for us as we strive to provide the best service possible...More

Reviewed 2 weeks ago via mobile

Got a little lost at 1st because I went in through the back of the building. Very nice and upscale. Great rates and the location had an even greater view. Close to alot of コンビニ、 神奈川県民ホール、and 横浜 Chinatown. The staff had a good enough understanding...More

Thank Kortney K
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 6 days ago

Thank you very much for your posting your review. We are glad to know that you enjoyed your stay at our hotel and the town. We hope you will visit us again in the near future so that we are able to provide you even...More

Reviewed 10 December 2017

There's an old world charm to this hotel with the old wing and the modern high rise part. Location is fine next to China town with a whole bunch of restaurants, a supermarket is behind the hotel too. Airport limo bus drops off next to...More

Thank phdtravel
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 3 weeks ago

Thank you very much for your feedback regarding your previous stay at Hotel New Grand. I’ll be sharing your review with our relevant section and managing team, so that we are able to take the opportunity to discuss your comments further. We are very happy...More

Reviewed 3 December 2017

This is best hotel to stay if you are trying to board Princess Cruise at Osanbashi Pier in Yokohama. Very convenient for accessibility even from the Haneda Airpot. Hotel New Grand is located across the road to Yamashita Park. Possible to walk to Osanbashi Pier,...More

2  Thank DSSH2016
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 3 weeks ago

We appreciate your kind comments regarding your previous stay at Hotel New Grand. We are so pleased to know that you enjoyed your cruise and overall stay with us. We hope to see you again on your future cruise around Japan.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Yokohama
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$99 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Yokohama
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (638)
Room & Suite (334)
Dining (59)
Pool & Beach (1)
Hotel & Grounds (623)
Bathroom (32)
Business Centre & Event Rooms (1)
Questions & Answers
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CazWalker72
14 January 2018|
AnswerShow all 3 answers
Response from Uktonyuk | Reviewed this property |
not a qurstion for me..i was a visitor. there are a few options for breakfast, hotel restaurant with wonderful view, hotel cafe, and other cafe options just a few steps away. The hotel was very good in responding to me when... More
1
Vote
karenbaptiste
1 October 2017|
Answer
Response from Claude G | Reviewed this property |
Very easy - at the terminal there is a luxury bus service that takes you direct to the New Grand. You can’t prebook but they go every hour. Email the hotel & they will give you the details. You can also get a train.
0
Votes
Room Tips
"Get a room with a view of the Bay"
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"Facing seawards to watch Princess Diamond sailing in!"
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"great location before boarding cruise ship"
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"Request for a NON-SMOKING room and the view - Minatomirai for bay and the park. The Ferris Wheel is just over..."
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