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I visited Nikko and decided to stay in Utsunomiya City. Hotel Mystays Utsunomiya was located conveniently across from JR Utsunomiya Station. The room that I stayed was spacious and comfortable. Breakfast buffet that was available in the restaurant next to the hotel lobby was good...More
Positives: Conveniently located next to JR station, convenience store downstairs at entrance, accommodating and helpful staff, decent value for money, relatively spacious room (for Japanese standards)
Negatives: Non-functioning air conditioning unit, shower head fixture was broken with gaffer tape securing in position, inability to open...More
My husband and I stayed at this hotel for two nights at an extortionate rate of 55000 yen and this did not include a breakfast. We asked for an hour later check out to asked for yet more money, really!! The rooms are poor, not...More
Response from ホテルマイステイズ宇都宮, マネージャー at Hotel Mystays UtsunomiyaResponded 16 October 2017
Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Utsunomiya.
We are really sorry to learn that, overall, we did not reach your expectation.
In terms of our price rate, it is also changing every day, and it...More
We stayed here as a family of four. I booked online and it clearly shows "Free Breakfast" but when I checked in, they said the free breakfast was only for the adults and the children had to pay. I showed them my reservation, spoke with...More
As hotels in Nikko are too expensive, Utsunomiya is great place to stay. My Stays is nice hotel, near railway station and numerous restaurants. They have also great parking hall with extremely friendly staff!
Also staff at reception and breakfast room is very friendly and...More